BMC AMI DevX vs. Kinsta vs. Pantheon

I love these tools! However, my company has not yet transitioned from SCLM to a modern repository, and this is causing most of our developers to remain within TSO for all their development. It's been a slow adoption up to this point, but we are moving toward more modernization this year and next, so with any luck, we'll see usage pick up. Success depends on the speed at which your management is willing to move.

Incentivized

I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed WordPress hosting.

Incentivized

Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.

Incentivized

• The tool I use is fairly intuitive. It doesn't take long to be using it full time.
• Changing the layout/view is fairly easy. This allows it to fit individual preferences.
• It is helpful to be able to view specific windows in full screen. Usually, I have it set up to view multiple windows, but sometimes, I just want to view one window in full-screen mode.
• the debug utility is very useful. Place stopping points is easy and one can set parameters as to when you stop at a line of code. Changing the data on the fly is easy and usefull. The interface is easy to use and make sense.

Incentivized

• Developer friendly; WP-CLI; SSH access
• Amazing support - I never have to wait more than a minute or two to get a response!
• Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.

Incentivized

• Effective use of our codebase deployment and implementation.
• The dashboard functionality and general stability and security are excellent.
• The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
• Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
• The team offers excellent assistance and help for chat.

Incentivized

• Download source code plug-in on Azure DevOps to allow downloading prod version even if it's not in the assignment.
• Publishing Test Results on Azure DevOps from Total Test plugin
• Integration with DevEnterprise in Workbench and GenAI capabilities for enhance code analysis (Accross multiple programs/applications)

Incentivized

• No email solution provide resulting in having to find some other solution
• Some clients find the price point difficult
• Some clients find the lack of phone support difficult (although we find their online support great)

Incentivized

• Pricing structure has too large of a jump between Basic and Performance plans
• Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
• Pantheon site dashboard occasionally is unavailable (the site is never affected though)

Incentivized

This is a very good range of tools that we use daily to maintain our programs

Incentivized

This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.

Incentivized

The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.

Incentivized

9 as it gives good smooth experience for all development tasks. Can be improved a little.

Incentivized

Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!

Incentivized

Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.

Incentivized

The tool is very reliable and we have had very few cases where we have had to contact support.

Incentivized

We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.

Incentivized

With one exception, we did not observe any slowdown in development activity when using the AMI DEVX Code DEBug tool.

Incentivized

As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.

Incentivized

Support has been amazing compared to Optim. Further, new features are very regular with File-AID - I can't remember the last time Optim had a significant update. File-AID support is very receptive to feature requests and reported bugs, including sending out hotfixes quickly.

Incentivized

They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.

Incentivized

Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.

Incentivized

The learning phase is relatively easy to implement.

Incentivized

The installation teams for these products have never complained about any difficulties during the integration of this range of tools into our IT system.

Incentivized

Not really it's a really easy to use system and straightforward!

Incentivized

Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.

Incentivized

The names may have changed over the years, but anyone who has been around for a while will recognize them. For Software Configuration Management, I have used TSO/ISPF/SCLM, Panvalet, ChangeMan, Librarian, Endevor, and now Code Pipeline. All of them met the basic requirements. All of them had their advantages and disadvantages. Code Pipeline, however, stands head and shoulders above the rest in simplicity, completeness, effectiveness, efficiency, and elegance.

Incentivized

GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything GoDaddy did wrong (and they have). Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.

Incentivized

Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.

Incentivized

We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.

Incentivized

• Possitive impact. It is main product suite to enable devops in the mainframe applications team. All developers use these on day-to-day work.
• Negative impact: Recent usability issues caused disappointment in the application teams. It became hard motivate the development community to increase usage.

Incentivized

• Our website was up and running in less than a day
• Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
• Cost is higher, so we've had to separate a budget just for Kinsta

Incentivized

• Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
• Website management is super easy and the hosting fee gets paid off as you save on developer hours.
• Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.

Incentivized