BMC AMI DevX is an integrated software platform that provides mainframe development teams with modern Application Development and DevOps capabilities. The solution connects traditional mainframe environments with contemporary development practices through components for source code management, testing, debugging, and analytics.
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MasterControl Quality Excellence
Score 8.5 out of 10
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MasterControl Quality Excellence is a Quality Management System (QMS) for the life sciences. It enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management that work together to close the loop on quality.
I love these tools! However, my company has not yet transitioned from SCLM to a modern repository, and this is causing most of our developers to remain within TSO for all their development. It's been a slow adoption up to this point, but we are moving toward more modernization this year and next, so with any luck, we'll see usage pick up. Success depends on the speed at which your management is willing to move.
The MasterControl Quality Excellence suite is well suited for the life sciences and biotechnology as well as manufacturing companies that could benefit from the regulatory compliance that this suite of products offer. This product is highly recommended for industries that want to reduce paper overhead and digitally transform their QMS into a singular location
The tool I use is fairly intuitive. It doesn't take long to be using it full time.
Changing the layout/view is fairly easy. This allows it to fit individual preferences.
It is helpful to be able to view specific windows in full screen. Usually, I have it set up to view multiple windows, but sometimes, I just want to view one window in full-screen mode.
License model can become very expensive for small startup businesses.
More development with validation and more transparent information on how the improvements and or fixes may impact the current configuration. Currently, everything is listed, but it is not tailored to my system.
More information regarding the transition of previous processes to new processes. i.e., FBS to AQEM. I am currently working on the ADV/FBS forms and will eventually transition to AQEM/ADAPT. Still, I would like more information regarding the transition to inform current stakeholders about the improvements on the horizon.
would rate MasterControl Quality Excellence a 7 out of 10 because, while it offers strong compliance tools, centralized document control, and effective audit readiness features, there are still areas that could be improved to enhance the overall user experience. The platform can sometimes feel complex and unintuitive, especially for new users, and customizing workflows to fit specific organizational needs can be challenging. Additionally, integration with other enterprise systems isn't always seamless, which can slow down processes. Despite these drawbacks, the system remains a reliable and valuable tool for maintaining quality and regulatory compliance.
Some tasks require the users and SysAdmin to access multiple modules at a time. For example: to create a training course and an exam for a document in the system, the user needs to finish creating the document in the doc module, then go to the training module to create a course and an exam separately. Ideally, from the document page we should be able to access the training course, which could have some fields auto-populated. And from there, also create and link an exam, all without leaving the document page.
Support has been amazing compared to Optim. Further, new features are very regular with File-AID - I can't remember the last time Optim had a significant update. File-AID support is very receptive to feature requests and reported bugs, including sending out hotfixes quickly.
The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
I rated the MasterControl in-person training a 10 because it was clear, practical, and well-paced. The trainer explained concepts thoroughly and answered questions effectively. I appreciated the hands-on walkthroughs, which made it easier to understand how to apply the system in real scenarios. Overall, it was a valuable learning experience that boosted my confidence in using MasterControl.
transparent and immediate when the documents are updated. Easy to check on training and customizable to the company's expectations. Allows easy exam creation with GXP assist and the correlation between job codes and courses has proven reliable. What i would advocate is that you see who has trained on the course in the Course Infocard, to the document infocard
The installation teams for these products have never complained about any difficulties during the integration of this range of tools into our IT system.
The implementation of MasterControl Quality Excellence was largely successful, earning an 8 out of 10. The project was well-structured, and the implementation team provided solid guidance throughout the process. Key milestones were met on time, and the system was configured to meet most of our core requirements. One of the most valuable aspects was the hands-on training and support during go-live, which helped ensure user adoption. However, there were some challenges around data migration and aligning the system’s capabilities with our existing workflows, which required more time and effort than anticipated. Overall, the experience was positive, and the lessons learned have positioned us well for future system enhancements.
The names may have changed over the years, but anyone who has been around for a while will recognize them. For Software Configuration Management, I have used TSO/ISPF/SCLM, Panvalet, ChangeMan, Librarian, Endevor, and now Code Pipeline. All of them met the basic requirements. All of them had their advantages and disadvantages. Code Pipeline, however, stands head and shoulders above the rest in simplicity, completeness, effectiveness, efficiency, and elegance.
The products we evaluated were considered as potential replacements for MasterControl Quality Excellence. At this time, we continue using MasterControl Quality Excellence primarily due to the significant volume of data in our system and the operational impact of a platform transition. Intellect QMS emerged as a strong alternative, offering extensive, intuitive business process development tools and a wide range of built-in QMS processes out of the box. MasterControl Quality Excellence currently maintains the advantage solely because of the logistical and business burden associated with migrating to a new system.
Possitive impact. It is main product suite to enable devops in the mainframe applications team. All developers use these on day-to-day work.
Negative impact: Recent usability issues caused disappointment in the application teams. It became hard motivate the development community to increase usage.
