Bonterra Network for Good vs. Candid GuideStar

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bonterra Network for Good
Score 9.5 out of 10
N/A
Bonterra Network for Good offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.N/A
Candid GuideStar
Score 8.0 out of 10
N/A
GuideStar by Candid offers GuideStar Pro for updated nonprofit data for research and other purposes, supporting data matching and validation, mailing list creation and generation, grant writing and eligibility validation, and integration of nonprofit data into existing customer or outreach data sets.N/A
Pricing
Bonterra Network for GoodCandid GuideStar
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bonterra Network for GoodCandid GuideStar
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$500 No setup fee
Additional DetailsPricing is based on how many contacts are imported into the Donor Management System. All packages have unlimited users, unlimited campaigns, unlimited peer-to-peer pages, unlimited emails and communications, and optional events and auctions. All packages also include support and data migration.
More Pricing Information
Community Pulse
Bonterra Network for GoodCandid GuideStar
Best Alternatives
Bonterra Network for GoodCandid GuideStar
Small Businesses
OneCause
OneCause
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
OneCause
OneCause
Score 8.9 out of 10
Snowflake
Snowflake
Score 8.7 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Informatica Cloud Data Quality
Informatica Cloud Data Quality
Score 6.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bonterra Network for GoodCandid GuideStar
Likelihood to Recommend
9.5
(150 ratings)
10.0
(3 ratings)
Likelihood to Renew
8.6
(9 ratings)
-
(0 ratings)
Usability
9.3
(30 ratings)
-
(0 ratings)
Availability
9.6
(2 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
6.2
(7 ratings)
9.4
(2 ratings)
Implementation Rating
8.0
(3 ratings)
-
(0 ratings)
Configurability
6.8
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.6
(2 ratings)
-
(0 ratings)
User Testimonials
Bonterra Network for GoodCandid GuideStar
Likelihood to Recommend
Bonterra
I used Network for the Good to run a fundraising event it was awesome. My organization is part of a larger regional non-profit dedicated to servicing those in our community who need a little help. By banding together under a larger regional organization, we can extend our impact through the utilization of Network for the Good across all associated organizations. It empowers smaller groups to have a larger impact on their community.
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Candid.org
It is just my go-to for any information I need on a potential client as I work in the non-profit consulting space and need to better understand my prospects. As a former nonprofit exec, I valued what we could share on the site as a gold seal for others to learn about our worthiness to invest.
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Pros
Bonterra
  • The donation software is very user friendly to add donations to.
  • The report section is very easy to use and to run what you need.
  • The contact portion is extremely user friendly and is easy to keep track of donors, what they've paid and communication to them.
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Candid.org
  • Identifying information from funder 990s
  • Gives credence to transparency claims
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Cons
Bonterra
  • In exporting reports, it would be helpful to have a "select all" option so you can easily select everything without having to manually click each one.
  • In exporting reports, it may be helpful to have the option of saving various options for different needs so you don't have to manually click or unclick each choice every time, as you can currently only save one type.
  • It would be helpful to be able to change an event/ticket information after it has already gone live for sales as we recently had an issue with this.
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Candid.org
  • Most 990s are typically a few years behind.
  • Organization profiles are only as complete as the organization makes them.
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Likelihood to Renew
Bonterra
We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.
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Candid.org
No answers on this topic
Usability
Bonterra
BGF is an easy-to-use platform for entering, editing, and analyzing customer or donor data and giving. I would highly recommend it to any organization looking to improve its customer relationship management functionality. As a previous user of different CRM platforms with other non-profits, BGF has made tracking donor information and communicating with donors much easier.
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Candid.org
No answers on this topic
Reliability and Availability
Bonterra
In 5+ years we have never had an issue with it not working when we needed it to. It is very reliable and doesn't seem to have a lot of bugs or interruptions in service.
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Candid.org
No answers on this topic
Performance
Bonterra
It is always fast for us and reports have a very quick upload time. We don't integrate it into other programs so I'm not 100% sure about that, but it always works when we use it and is very reliable. Even when we run Excel files for complete information on donors, it always works very fast.
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Candid.org
No answers on this topic
Support Rating
Bonterra
Most of the time they are quick and friendly and help me resolve any issues. There have only been a couple of times that we couldn't find a resolution and I was just told that NFG didn't have that capability.
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Candid.org
Any support I've ever had to get from them was quick and professional. Their online guides/help docs are also easy to read.
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Implementation Rating
Bonterra
We only had one hiccup with the domain that was an issue on our end but NFG struggled to help us. It was finally resolved and we've been good ever since
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Candid.org
No answers on this topic
Alternatives Considered
Bonterra
I like Bonterra Guided Fundraising more than OneCause because OneCause was only used for events at the last nonprofit I worked at. Bonterra Guided Fundraising allow nonprofits like ours to have event pages, fundraising pages, and donor management software at a better cost than OneCause. Ultimately, I would always choose Bonterra Guided Fundraising!
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Candid.org
I have always used Guidestar as my go-to not only when I was a non-profit executive and wanted to ensure we remained worthy of their rating but also now as a non-profit consultant where I need to understand my current and potential partners across financials, key contacts, board members, etc.
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Contract Terms and Pricing Model
Bonterra
We are happy with all of the options
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Candid.org
No answers on this topic
Scalability
Bonterra
It works for the departments we need it in, finance, administration and fundraising and marketing. It does everything we need.
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Candid.org
No answers on this topic
Return on Investment
Bonterra
  • We went from raising only 12k at our gala to needing to implement the auction software as we work to raise 75k at our next gala. We wouldn't be able to facilitate such a large event without our software.
  • We're able to streamline a lot of tasks. Instead of using several interfaces, we're able to rely solely on Bonterra Guided Fundraising, which saves a lot of time.
  • We're able to dream about expanding the ways we reach people. Instead of simply sending out emails or using Facebook, we can send out newsletters and promote events with their own website link, which is a huge step up.
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Candid.org
  • More informed grant proposals.
  • Able to easily and efficiently complete grant research.
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ScreenShots

Bonterra Network for Good Screenshots

Screenshot of Guided Fundraising on mobile, offered with the small and growing non-profit in mindScreenshot of event ticketing and managementScreenshot of mobile giving, text-to-give, and peer-to-peer fundraisingScreenshot of donor communications in a variety of ways