Bookafy vs. Chili Piper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bookafy
Score 9.1 out of 10
Small Businesses (1-50 employees)
Bookafy is an online appointment scheduling solution targeted at a variety of industries. The vendor’s value proposition is that their solution is simple to use, fully customizable, has an elegant user interface and can be embedded into the business user’s website. Support is available via phone, email or chat.
$9
per month
Chili Piper
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…
$15
per month per user
Pricing
BookafyChili Piper
Editions & Modules
Pro
$9
per month
Pro+
$13
per month
Enterprise
Contact sales team
Instant Booker
$15
per month per user
Handoff
$25
per month per user
Concierge Inbound Scheduling
$30
per month per user
Distro
Starting at $20
per month per user
Offerings
Pricing Offerings
BookafyChili Piper
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details30% discount available for annual pricing.Onboarding and Support are included at no additional charge.
More Pricing Information
Best Alternatives
BookafyChili Piper
Small Businesses
vCita
vCita
Score 9.7 out of 10
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vCita
Score 9.7 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.7 out of 10
Calendly
Calendly
Score 9.2 out of 10
Enterprises
Zoom
Zoom
Score 8.2 out of 10
Zoom
Zoom
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BookafyChili Piper
Likelihood to Recommend
8.7
(5 ratings)
9.6
(29 ratings)
Support Rating
-
(0 ratings)
8.2
(8 ratings)
User Testimonials
BookafyChili Piper
Likelihood to Recommend
Bookafy
In my experience, Bookafy has pretty much the same features as the other well-known scheduling apps. In terms of functionality, the two obstacles I experience were setting up a hidden (not shown on the main booking page) meeting for special bonus calls you don't want anyone to have access to. Yes, you can set up a paid meeting and give someone a coupon to access it free but that seems like an extra unnecessary step. The other limitation was how ugly it looks to embed meetings on a website. The scheduler looks fine inside Bookafy, but when embedded, it doesn't flow as well. For everything else, it works well. If you want to sync the scheduler with email marketing systems, most of the integrations work through Zapier so that can be an additional cost. Bookafy focuses on the meeting schedules.
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Chili Piper, Inc.
Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
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Pros
Bookafy
  • Easy to embed the appointment form to websites
  • You can show off professionalism while booking meetings
  • You can sync the appointments with Google Calendar
  • Easy to use interface, so you don't waste time trying to figure out things around.
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Chili Piper, Inc.
  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
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Cons
Bookafy
  • Lack of calendar customization.
  • Tracking data.
  • Configuration is confusing.
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Chili Piper, Inc.
  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
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Support Rating
Bookafy
No answers on this topic
Chili Piper, Inc.
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
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Alternatives Considered
Bookafy
Bookafy is more advanced and has more features that I need comparing to these other brands. Calendly is very basic while Bookfy offers more robust features.
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Chili Piper, Inc.
Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
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Return on Investment
Bookafy
  • Saves a lot of time
  • Streamlines the process
  • Eliminates unnecessary back and forth calling and emailing
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Chili Piper, Inc.
  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
Read full review
ScreenShots

Bookafy Screenshots

Screenshot of Online appointment scheduling made easy, with a beautiful user interface, simplicity for the customer and powerful customization and integrations.Screenshot of Business settings allow unlimited services, unlimited staff members and many other custom settings.Screenshot of Custom automation... decide when your reminders go out, if you want review requests sent, and much more.Screenshot of Customize staff schedules, availability, services and allow your staff to sync with Google or Outlook calendarsScreenshot of Match your brand design with custom colors on your own online scheduling tool.