Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.
$129
per month
MemberVault
Score 8.1 out of 10
N/A
MemberVault provides a place for content creators and online businesses to quickly create, sell and deliver offers — whether it’s a 1:1, a course, or memberships. Sales strategies like a binge & buy marketplace are offered by MemberVault. MemberVault boasts features like quiz questions, engagement tracking and gamification, to keep members engaged.
Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
I recommend it for those who are maybe 1-2 employees in their business--in other words, people just starting online with their business. It's priced right, so you can still make money with few sales. Plus, the ongoing support really helps you understand how to navigate the platform. It probably wouldn't be as great for someone who has thousands of people taking a course or someone who can afford a platform like Kajabi, where you can have everything right there. Because it doesn't host everything you need, it is for the frugally minded or smaller clientele biz owner.
Booker does very well as a point of sale program. From front desk check out to back end report generation, Booker gives us an accurate daily picture of business activity.
Booker is very good at tracking gift certificate activity. We have a large number of gift certificates and are able to find, edit and void with ease. We are also able to look at the history for each individual certificate or series which helps in troubleshooting.
I do not work with scheduling myself but staffers have found Booker to be a valuable tool for managing rooms and therapists.
It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
Booker is not always that quick to respond however, I will say, they do research the problem before getting back to you which I do like. Overall, they are kind and helpful in their responses. Though one big concern is that when there is a larger issue, they are not the best at circling back and contacting us to let us know if or how it has been resolved.
When we tried Micros, though it has robust hardware and software, It is not meant for salons. Square again the same thing, it is meant for small non salon and non service oriented businesses. Booker is by far the best of all salon softwares we have used.
Both Teachable and Kajabi are much higher priced. I feel like the look of Teachable is no better than MemberVault, and so I wouldn't want to pay more for that platform. Kajabi is much more aesthetically pleasing in how it looks and all you can do, but the price is at least 3-4 times more per month. I also wanted a platform that would let me have few people, and they let me start on a free plan initially. The others did not.
Notifications are a great way that communicates to the customer their appointment confirmation, and appointment reminders.
Increased employee / staff communication, they can now log in and see their schedules.
Entering credit card at time of appointment reservation is helpful to us since we have a cancellation policy and keeps the client accountable if they are a no show or cancel last minute.
