BotStar vs. Intercom
BotStar vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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BotStar | N/A | BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service. | $15 per month | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
BotStar | Intercom | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
BotStar | Intercom | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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BotStar | Intercom | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BotStar | Intercom | |
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Likelihood to Recommend | 9.0 (1 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
BotStar | Intercom | |
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Likelihood to Recommend | BotStar | Intercom |
Pros | BotStar | Intercom |
Cons | BotStar | Intercom |
Likelihood to Renew | BotStar No answers on this topic | Intercom |
Usability | BotStar No answers on this topic | Intercom |
Reliability and Availability | BotStar No answers on this topic | Intercom |
Performance | BotStar No answers on this topic | Intercom |
Support Rating | BotStar No answers on this topic | Intercom |
Online Training | BotStar No answers on this topic | Intercom |
Implementation Rating | BotStar No answers on this topic | Intercom |
Alternatives Considered | BotStar | Intercom |
Return on Investment | BotStar | Intercom |
ScreenShots | BotStar Screenshots | Intercom Screenshots |