Box vs. eSUB Construction Software

I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative

If you are doing any sort of new construction, eSUB is a budget friendly option for managing the process. It's helpful for keeping track of submittals, RFI's and for foreman doing Daily Work Reports. It is not suited really well for plan management and scheduling. The modules for these are not well thought through. Also if you specialize in service work or projects that have short durations (i.e. 1-2 weeks or less), eSUB isn't the best option for you. It would take too long to set up a job vs the time it takes to do the job.

Incentivized

• The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
• Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
• Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
• It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.

Incentivized

• It is built with subcontractors in mind. There are many PM software available but this one aims at the commercial subcontractor.
• It does a great job covering the basics of typical commercial work. There are areas that allow you to customize such as adding reservations of rights to documents.
• It can integrate with Microsoft quite a bit, we use this in our work every day and being able to export or sync data/calendars has been helpful.

Incentivized

• The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
• Sometimes there are some syncing issues in the background.
• The product has very limited functionality in some areas which could be a bit frustrating at times.

Incentivized

• I have no suggestions at the moment and if I ever do have a question, concern or suggestion, a quick email to eSUB gets a quick response.

Incentivized

I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data

Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!

Incentivized

Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.

Incentivized

The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience

Incentivized

I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.

Incentivized

It has been helpful whenever I've called. They have been able to walk me through solutions and even direct me to the right answer. There was only 1hr difference between time zones so this was manageable. If we experienced bugs, their IT department was helpful at remedying and they were always rolling out updates.

Incentivized

The in person training was done in house and I helped with the training, people seem to respond well.

Incentivized

The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.

Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.

They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).

eSUB is not even close when it comes to the offerings that the others have. eSUB is a happy medium for the functionality it provides and is at an affordable price point that it doesn't break the bank. Other solutions are a lot more integrated into the company processes and procedures, which means more upfront investment to get the platform to go live. eSUB's simplicity makes it easier to roll out because it doesn't integrate with as many aspects of the business.

Incentivized

It's great, as we put more files on there it's done very well.

Incentivized

• Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
• Box reduces the risk of sharing a sensitive document to the wrong person via email.
• Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.

Incentivized

• eSUB saves time as you don't have to type, print and send documents.
• I like to call it "set it up once, use it a million times" as once you set up a customer, vendor etc... you can use them across multiple platforms.
• It saves money as you don't need a pool of resources to manage a project due to its ease of use.

Incentivized