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Box vs. HCL Domino vs. NewgenONE Digital Transformation Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Box

    Score8.9 out of 10
    N/ABox is an online Intelligent Content Management solution that caters to individual users as well as businesses.

    $20

    per month 3 users (minimum)

    HCL Domino

    Score8 out of 10
    N/AHCL Domino (formerly IBM Domino, and before that Lotus Domino) is an enterprise application development platform, boasting mobile-app capabilities to enterprise authentication and a companion low-code app builder called Domino Volt.N/A

    NewgenONE Digital Transformation Platform

    Score9 out of 10
    N/AThe NewgenONE Platform unifies content, processes, and communications into an orchestration layer where intelligence is embedded into how enterprises operate, with trust, governance, and control built in. This enables enterprises to move beyond fragmented initiatives to continuously adaptive, production-ready operations. Decisions, workflows, and experiences evolve in real time, shaped by context, data, and embedded AI.N/A
    Pricing
    BoxHCL DominoNewgenONE Digital Transformation Platform
    Editions & Modules
    Business Starter
    $7
    per month per user (3 minimum)
    Business
    $20
    per month per user (3 minimum)
    Business Plus
    $33
    per month per user (3 minimum)
    Enterprise
    $47
    per month per user (3 minimum)
    Enterprise Plus
    $50
    per month (billed annually) per user (3 minimum)
    Enterprise Advanced
    Contact us
    per month per user (35 minimum)
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BoxHCL DominoNewgenONE Digital Transformation Platform
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsA discount is available for annual pricing.——
    More Pricing Information
    Community Pulse
    BoxHCL DominoNewgenONE Digital Transformation Platform
    Considered Multiple Products
    Box
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Newgen Software Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    96 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    81 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    99 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    68 Answers
    No answers on this topic
    No answers on this topic
    Features
    BoxHCL DominoNewgenONE Digital Transformation Platform
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Box and HCL Domino and NewgenONE Digital Transformation Platform
    Feature
    Box
    8.0
    26 Ratings
    1% below category average
    HCL Domino
    -
    Ratings
    NewgenONE Digital Transformation Platform
    -
    Ratings
    Content capture & imaging8.119 Ratings00 Ratings00 Ratings
    File sync, storage & archiving9.825 Ratings00 Ratings00 Ratings
    Document management9.024 Ratings00 Ratings00 Ratings
    Records management7.420 Ratings00 Ratings00 Ratings
    Content search & retrieval8.624 Ratings00 Ratings00 Ratings
    Enterprise content collaboration8.021 Ratings00 Ratings00 Ratings
    Content publishing & creation5.015 Ratings00 Ratings00 Ratings
    Security, risk management & information governance8.926 Ratings00 Ratings00 Ratings
    Contract lifecycle management9.612 Ratings00 Ratings00 Ratings
    Automated workflows9.614 Ratings00 Ratings00 Ratings
    Artificial intelligence2.011 Ratings00 Ratings00 Ratings
    Mobile support7.723 Ratings00 Ratings00 Ratings
    Integration9.823 Ratings00 Ratings00 Ratings
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    BoxHCL DominoNewgenONE Digital Transformation Platform
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    User Ratings
    BoxHCL DominoNewgenONE Digital Transformation Platform
    Likelihood to Recommend
    8.4
    (154 ratings)
    8.0
    (4 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (21 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (29 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BoxHCL DominoNewgenONE Digital Transformation Platform
    Likelihood to Recommend
    Box
    I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
    Read full review
    HCLSoftware
    If you're looking for a high-security environment, then Domino is great. The built-in cybersecurity features are seamless, unlike those in the Microsoft or Google environments. Large databases are easily managed, and Domino enables us to automate many of our business workflows. It's easier to use than Microsoft PowerApps, for example. It doesn't integrate easily with other systems, which can be problematic at times. And because of the long-term lack of support from when IBM owned it, the user community has dwindled somewhat, making it hard to reach out for help.
    Incentivized
    Read full review
    Newgen Software Inc.
    The Newgen OmniDocs is the best option when it comes to storing, sharing, disseminate documents. It is also widely used by the Technical team in my previous employers for storing their technical codes & queries and they have always cast their trust vote to Newgen OmniDocs. I have always recommended Newgen OmniDocs to my auditing, finance, technology and banking sector clients for whom data confidentiality matters more than any other industry. It is less appropriate in the businesses that do not require storing the documents as they destroy the documents once sent to the client to ensure they do not save client information or project. Furthermore, it is less appropriate in almost 50% of India as well as many other parts in MENA region where there is no presence of high-speed internet as it takes high bandwidth of internet to operate.
    Read full review
    Pros
    Box
    • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
    • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
    • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
    • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
    Incentivized
    Read full review
    HCLSoftware
    • Security
    • Total Cost of Ownership
    • Compatibility (20+ year old applications continue to run with no issues)
    • Upgrades - these are 30 minute tasks.
    Incentivized
    Read full review
    Newgen Software Inc.
    • Swift access to documents and repositories
    • Makes it much easier to share docs. and collaborate with multiple teams at a time
    • Reduce operational cost as well as time to market
    • Much easier to store, and retrieve file
    • Easy to access it anytime on the mobile
    • Supports the documents of all formats
    • Easy to learn. No training required
    Read full review
    Cons
    Box
    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Incentivized
    Read full review
    HCLSoftware
    • I am not a fan of the Domino ID for authentication purposes. Some Admins appreciate this feature, but ID aging, updating and management issues are burdensome.
    • Integrations with current available software applications as a result of lower Domino adoption rates.
    • Administration tools are somewhat dated and clunky. Even with updates and patches, the Domino administrator console hasn't changed in years.
    Incentivized
    Read full review
    Newgen Software Inc.
    • Doesn't operate well in India as the nation has lowest internet speed and it requires higher speed to operate
    • Very long queues and slow response when calling technical helpdesk
    • Takes time to upload documents
    Read full review
    Likelihood to Renew
    Box
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Read full review
    HCLSoftware
    No answers on this topic
    Newgen Software Inc.
    No answers on this topic
    Usability
    Box
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Incentivized
    Read full review
    HCLSoftware
    The UI is somewhat dated, and the email experience is not at all like Outlook, but we love the versatility and functionality of Domino. I would absolutely hate to give it up for anything else. We've tried to replicate some of Domino's functionality in SharePoint and found that Domino is considerably better.
    Incentivized
    Read full review
    Newgen Software Inc.
    No answers on this topic
    Reliability and Availability
    Box
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Newgen Software Inc.
    No answers on this topic
    Performance
    Box
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Newgen Software Inc.
    No answers on this topic
    Support Rating
    Box
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Newgen Software Inc.
    No answers on this topic
    In-Person Training
    Box
    The in person training was done in house and I helped with the training, people seem to respond well.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Newgen Software Inc.
    No answers on this topic
    Online Training
    Box
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Read full review
    HCLSoftware
    No answers on this topic
    Newgen Software Inc.
    No answers on this topic
    Implementation Rating
    Box
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Read full review
    HCLSoftware
    No answers on this topic
    Newgen Software Inc.
    No answers on this topic
    Alternatives Considered
    Box
    They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
    Read full review
    HCLSoftware
    We use SharePoint, SQL and Teams but only for the things that they excel in. For example, we use teams for small team interactions (including external participants). We use teams for meetings too. We've discovered that Teams collaboration is not as full-functional as Domino and more importantly, that our members (financial services) do not trust the Open Office365 cloud. SharePoint and Team collaborative features are often blocked in our member organizations. Domino is much easier to identify and unblock at the firewall level. It's much easier to restrict collaboration to approved options in Domino.
    Incentivized
    Read full review
    Newgen Software Inc.
    Newgen OmniDocs is the only one I have used
    Read full review
    Scalability
    Box
    It's great, as we put more files on there it's done very well.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Newgen Software Inc.
    No answers on this topic
    Return on Investment
    Box
    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Incentivized
    Read full review
    HCLSoftware
    • Domino powered applications has positively impacted our company.
    Incentivized
    Read full review
    Newgen Software Inc.
    • Faster search with easy to access files which helps me in sending the document quickly to the clients and retrieving it in no time whenever they ask for it. Sending the documents quickly always ensures higher client satisfaction which has great impact on ROI
    • Facilitates easy collaboration with client teams and ensures the research project is done exactly as per the client's requirements & needs. This also always makes clients happy and attract repeat projects and more revenues
    • Makes it easier for the tech. team to store / save technical queries & codes. Thus, whenever I approach them to make changes in my reports/ articles while uploading it on the website, tech. team does that at much faster pace. This leads in increased efficiency of Content writers as well as the tech. team
    Read full review
    ScreenShots

    Box Screenshots

    Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.