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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Box

    Score8.9 out of 10
    N/ABox is an online Intelligent Content Management solution that caters to individual users as well as businesses.

    $20

    per month 3 users (minimum)

    IBM Business Automation Workflow

    Score10 out of 10
    N/AIBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.N/A
    Pricing
    BoxIBM Business Automation Workflow
    Editions & Modules
    Business Starter
    $7
    per month per user (3 minimum)
    Business
    $20
    per month per user (3 minimum)
    Business Plus
    $33
    per month per user (3 minimum)
    Enterprise
    $47
    per month per user (3 minimum)
    Enterprise Plus
    $50
    per month (billed annually) per user (3 minimum)
    Enterprise Advanced
    Contact us
    per month per user (35 minimum)
    No answers on this topic
    Offerings
    Pricing Offerings
    BoxIBM Business Automation Workflow
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsA discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    BoxIBM Business Automation Workflow
    Considered Both Products
    Box
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    96 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    81 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    99 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    BoxIBM Business Automation Workflow
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Box and IBM Business Automation Workflow
    Feature
    Box
    7.9
    26 Ratings
    2% below category average
    IBM Business Automation Workflow
    -
    Ratings
    Content capture & imaging8.119 Ratings00 Ratings
    File sync, storage & archiving9.825 Ratings00 Ratings
    Document management8.924 Ratings00 Ratings
    Records management7.420 Ratings00 Ratings
    Content search & retrieval8.624 Ratings00 Ratings
    Enterprise content collaboration8.021 Ratings00 Ratings
    Content publishing & creation5.015 Ratings00 Ratings
    Security, risk management & information governance8.926 Ratings00 Ratings
    Contract lifecycle management9.612 Ratings00 Ratings
    Automated workflows9.614 Ratings00 Ratings
    Artificial intelligence2.011 Ratings00 Ratings
    Mobile support7.623 Ratings00 Ratings
    Integration9.823 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Box and IBM Business Automation Workflow
    Feature
    Box
    -
    Ratings
    IBM Business Automation Workflow
    10.0
    4 Ratings
    26% above category average
    Dashboards00 Ratings10.04 Ratings
    Standard reports00 Ratings10.04 Ratings
    Custom reports00 Ratings10.04 Ratings
    Process Engine
    Comparison of Process Engine features of Box and IBM Business Automation Workflow
    Feature
    Box
    -
    Ratings
    IBM Business Automation Workflow
    10.0
    4 Ratings
    18% above category average
    Process designer00 Ratings10.04 Ratings
    Process simulation00 Ratings10.03 Ratings
    Business rules engine00 Ratings10.04 Ratings
    SOA support00 Ratings10.04 Ratings
    Process player00 Ratings10.03 Ratings
    Support for modeling languages00 Ratings10.04 Ratings
    Form builder00 Ratings10.04 Ratings
    Model execution00 Ratings10.04 Ratings
    Collaboration
    Comparison of Collaboration features of Box and IBM Business Automation Workflow
    Feature
    Box
    -
    Ratings
    IBM Business Automation Workflow
    10.0
    3 Ratings
    18% above category average
    Social collaboration tools00 Ratings10.03 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Box and IBM Business Automation Workflow
    Feature
    Box
    -
    Ratings
    IBM Business Automation Workflow
    10.0
    4 Ratings
    21% above category average
    Content management00 Ratings10.04 Ratings
    Best Alternatives
    BoxIBM Business Automation Workflow
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    IBM Blueworks Live
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BoxIBM Business Automation Workflow
    Likelihood to Recommend
    8.4
    (154 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    8.0
    (12 ratings)
    8.0
    (4 ratings)
    Usability
    8.4
    (21 ratings)
    8.0
    (2 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (29 ratings)
    8.0
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Online Training
    10.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    9.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BoxIBM Business Automation Workflow
    Likelihood to Recommend
    Box
    I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
    Read full review
    IBM
    Have your process first on paper Its important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is no magic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so that you get a chance to improve your process continously. BPM is not an application If you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for an organization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an application level. http://bpmstech.blogspot.com/2011/05/bpm-initiative.html Know the difference between process data and business data http://bpmstech.blogspot.com/2011/05/lombardi-best-practices.html http://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
    Read full review
    Pros
    Box
    • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
    • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
    • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
    • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
    Incentivized
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    IBM
    • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
    • System ensures that we have consistent data across all systems.
    • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
    Read full review
    Cons
    Box
    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Incentivized
    Read full review
    IBM
    • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
    • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
    • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
    Incentivized
    Read full review
    Likelihood to Renew
    Box
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Read full review
    IBM
    This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
    Read full review
    Usability
    Box
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Incentivized
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    IBM
    • The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
    • Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
    Read full review
    Reliability and Availability
    Box
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Incentivized
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    IBM
    No answers on this topic
    Performance
    Box
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    Incentivized
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    IBM
    No answers on this topic
    Support Rating
    Box
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Incentivized
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    IBM
    Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
    Incentivized
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    In-Person Training
    Box
    The in person training was done in house and I helped with the training, people seem to respond well.
    Incentivized
    Read full review
    IBM
    • Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
    Read full review
    Online Training
    Box
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Read full review
    IBM
    No answers on this topic
    Implementation Rating
    Box
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Read full review
    IBM
    • Very satisfied – not too difficult at all.
    • We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
    Read full review
    Alternatives Considered
    Box
    They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
    Read full review
    IBM
    Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight. Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it. Pega vs IBM Its difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
    Read full review
    Scalability
    Box
    It's great, as we put more files on there it's done very well.
    Incentivized
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    IBM
    It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
    Read full review
    Return on Investment
    Box
    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Incentivized
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    IBM
    • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
    • Boosted employee morale because it gives them all the information to work the case/task in a single location.
    • Identifies bottlenecks and improves the turnover.
    Incentivized
    Read full review
    ScreenShots

    Box Screenshots

    Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.