Box vs. Ideagen Collaboration Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$21
per month 3 users (minimum)
Ideagen Collaboration Portal
Score 9.2 out of 10
N/A
Ideagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.
$10
per user/per month
Pricing
BoxIdeagen Collaboration Portal
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
Huddle
$10
per user/per month
Huddle Plus
Contact sales team
Huddle Premier
Contact sales team
Offerings
Pricing Offerings
BoxIdeagen Collaboration Portal
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
BoxIdeagen Collaboration Portal
Features
BoxIdeagen Collaboration Portal
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.5
26 Ratings
7% below category average
Ideagen Collaboration Portal
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings
File sync, storage & archiving9.625 Ratings00 Ratings
Document management8.324 Ratings00 Ratings
Records management7.020 Ratings00 Ratings
Content search & retrieval8.124 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings
Security, risk management & information governance8.126 Ratings00 Ratings
Contract lifecycle management8.512 Ratings00 Ratings
Automated workflows8.514 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings
Mobile support6.423 Ratings00 Ratings
Integration9.423 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Box
-
Ratings
Ideagen Collaboration Portal
7.2
6 Ratings
7% below category average
Task Management00 Ratings9.26 Ratings
Gantt Charts00 Ratings9.01 Ratings
Scheduling00 Ratings4.63 Ratings
Workflow Automation00 Ratings4.62 Ratings
Mobile Access00 Ratings6.56 Ratings
Search00 Ratings6.86 Ratings
Visual planning tools00 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Box
-
Ratings
Ideagen Collaboration Portal
8.8
5 Ratings
10% above category average
Chat00 Ratings10.03 Ratings
Notifications00 Ratings4.64 Ratings
Discussions00 Ratings9.03 Ratings
Surveys00 Ratings9.01 Ratings
Internal knowledgebase00 Ratings10.04 Ratings
Integrates with GoToMeeting00 Ratings9.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings10.01 Ratings
Integrates with Outlook00 Ratings9.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Box
-
Ratings
Ideagen Collaboration Portal
7.7
6 Ratings
4% below category average
Versioning00 Ratings9.26 Ratings
Video files00 Ratings7.35 Ratings
Audio files00 Ratings6.45 Ratings
Document collaboration00 Ratings6.86 Ratings
Access control00 Ratings6.86 Ratings
Advanced security features00 Ratings10.05 Ratings
Integrates with Google Drive00 Ratings8.01 Ratings
Device sync00 Ratings7.34 Ratings
Best Alternatives
BoxIdeagen Collaboration Portal
Small Businesses
Square 9 Softworks
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Score 9.5 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoxIdeagen Collaboration Portal
Likelihood to Recommend
8.0
(154 ratings)
9.2
(6 ratings)
Likelihood to Renew
8.0
(12 ratings)
-
(0 ratings)
Usability
8.0
(21 ratings)
8.2
(1 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
9.1
(12 ratings)
-
(0 ratings)
Support Rating
8.5
(29 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BoxIdeagen Collaboration Portal
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
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Ideagen
If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Ideagen
  • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
  • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
  • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
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Ideagen
  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
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Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
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Ideagen
No answers on this topic
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
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Ideagen
Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
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Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
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Ideagen
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
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Ideagen
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
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Ideagen
No answers on this topic
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Ideagen
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
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Ideagen
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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Ideagen
No answers on this topic
Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Ideagen
We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at
Read full review
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
Ideagen
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
Ideagen
  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
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ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

Ideagen Collaboration Portal Screenshots

Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview