Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$21
per month 3 users (minimum)
SugarSync
Score 4.1 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
WPS Cloud
Score 6.0 out of 10
N/A
Kingsoft offers WPS Cloud, a cloud storage platform including 1 GB of free storage, as well as collaboration and file sharing tools.N/A
Pricing
BoxSugarSyncWPS Cloud
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
No answers on this topic
Offerings
Pricing Offerings
BoxSugarSyncWPS Cloud
Free Trial
YesYesNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
BoxSugarSyncWPS Cloud
Considered Multiple Products
Box
Chose Box
Dropbox
SugarSync
Egnyte
SugarSync
Chose SugarSync
No particular reason. Price and functionality.
WPS Cloud

No answer on this topic

Features
BoxSugarSyncWPS Cloud
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.6
26 Ratings
6% below category average
SugarSync
-
Ratings
WPS Cloud
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings00 Ratings
File sync, storage & archiving9.725 Ratings00 Ratings00 Ratings
Document management8.424 Ratings00 Ratings00 Ratings
Records management7.020 Ratings00 Ratings00 Ratings
Content search & retrieval8.224 Ratings00 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings00 Ratings
Security, risk management & information governance8.226 Ratings00 Ratings00 Ratings
Contract lifecycle management8.912 Ratings00 Ratings00 Ratings
Automated workflows8.914 Ratings00 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings00 Ratings
Mobile support6.723 Ratings00 Ratings00 Ratings
Integration9.623 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Box
-
Ratings
SugarSync
9.4
8 Ratings
12% above category average
WPS Cloud
-
Ratings
Versioning00 Ratings8.06 Ratings00 Ratings
Video files00 Ratings9.05 Ratings00 Ratings
Audio files00 Ratings10.05 Ratings00 Ratings
Document collaboration00 Ratings10.07 Ratings00 Ratings
Access control00 Ratings10.08 Ratings00 Ratings
File search00 Ratings9.08 Ratings00 Ratings
Device sync00 Ratings10.08 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Box
-
Ratings
SugarSync
9.7
8 Ratings
12% above category average
WPS Cloud
-
Ratings
User and role management00 Ratings10.07 Ratings00 Ratings
File organization00 Ratings9.08 Ratings00 Ratings
Device management00 Ratings10.08 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Box
-
Ratings
SugarSync
10.0
8 Ratings
15% above category average
WPS Cloud
-
Ratings
Performance00 Ratings10.08 Ratings00 Ratings
Reliability00 Ratings10.08 Ratings00 Ratings
Storage Reports00 Ratings10.06 Ratings00 Ratings
Best Alternatives
BoxSugarSyncWPS Cloud
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
IDrive Online Backup and Object Storage e2
IDrive Online Backup and Object Storage e2
Score 9.2 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BoxSugarSyncWPS Cloud
Likelihood to Recommend
8.0
(154 ratings)
10.0
(10 ratings)
7.0
(1 ratings)
Likelihood to Renew
8.0
(12 ratings)
9.0
(3 ratings)
-
(0 ratings)
Usability
8.0
(21 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
9.1
(12 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
8.5
(29 ratings)
10.0
(1 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
BoxSugarSyncWPS Cloud
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
Read full review
Kingsoft
Another [good feature] is the [ability] to turn photos into PDFs and file compression. Since the native integration with [the] third parties comes from WPS Office I [feel I] wouldn't recommend it if you [only] need one service.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Read full review
Kingsoft
  • Integrate with third party platforms via WPS office
  • Turn PDFs into DOCs
  • allow PDF signing on the fly
  • secure storage of information
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
Read full review
Kingsoft
  • Document sharing with third parties without intermediaries
  • Cloud extra space for premium members
Read full review
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Read full review
Kingsoft
No answers on this topic
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Ziff Davis Inc
No answers on this topic
Kingsoft
No answers on this topic
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Ziff Davis Inc
No answers on this topic
Kingsoft
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Ziff Davis Inc
No answers on this topic
Kingsoft
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
Read full review
Kingsoft
No answers on this topic
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Ziff Davis Inc
No answers on this topic
Kingsoft
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
Ziff Davis Inc
No answers on this topic
Kingsoft
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review
Ziff Davis Inc
No answers on this topic
Kingsoft
No answers on this topic
Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
Read full review
Kingsoft
[I feel] it's a good contender but [it] lacks native third-party integration and internal cross-platform sharing which makes it fall behind. [ I believe It performs at its best] when it comes to file compression and PDF signing.
Read full review
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
Ziff Davis Inc
No answers on this topic
Kingsoft
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Read full review
Kingsoft
  • improve storage of non legal documents
  • improve signing of non legal documents
  • simplify the process of compression on the cloud
Read full review
ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.