Brand Embassy (discontinued) vs. Brand24
Brand Embassy (discontinued) vs. Brand24
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Brand24 | N/A | Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features… | $99 per month |
Brand Embassy (discontinued) | Brand24 | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Brand24 | |
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Top Pros |
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Top Cons |
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Brand Embassy (discontinued) | Brand24 | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | BrightLocal Score 7.7 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Brandwatch Score 8.3 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Brandwatch Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Brand24 | |
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Likelihood to Recommend | 2.0 (12 ratings) | 8.2 (9 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Brand24 | |
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Likelihood to Recommend | Discontinued Products | Brand24 |
Pros | Discontinued Products | Brand24 |
Cons | Discontinued Products | Brand24 |
Likelihood to Renew | Discontinued Products | Brand24 No answers on this topic |
Usability | Discontinued Products | Brand24 No answers on this topic |
Support Rating | Discontinued Products | Brand24 No answers on this topic |
Alternatives Considered | Discontinued Products | Brand24 |
Return on Investment | Discontinued Products | Brand24 |
ScreenShots | Brand Embassy (discontinued) Screenshots | Brand24 Screenshots |