Brex vs. Plaid

Very well suited for founders who are building companies in the US but are not US citizens. Works like a charm for start-ups who are looking for a cutting-edge product and not an outdated bank! Small-medium teams. Not well suited for those who are used to traditional banking and prefer in-person interaction or over the phone.

Incentivized

Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.

Incentivized

• Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
• User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.

Incentivized

• Plaid connects with 100s of US consumer banks.
• Plaid continuously updates its software to meet the requirements of individual banks.
• Plaid can get your company's payment processing up and running faster than traditional methods.

Incentivized

• It can be somewhat confusing to transfer money between the credit card and bank side
• More help identifying areas of overspending
• More help tracking spending around specific accounts

Incentivized

• Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
• Update timelines could be clearer when they are working on updating a connection with a certain bank.
• The search functionality for the user to find their bank could be a little more robust.

Incentivized

It has worked well for us for at least 5 years so I would anticipate us keeping Brex

Incentivized

The usability is pretty great. I love the UI / UX for uploading the Memo; at times, I do not even need to be inside the platform. I simply use Slack.

Incentivized

Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support

NA-I wasn't part of the set up process for Brex

Incentivized

Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend. Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.

Incentivized

NA-I wasn't part of the set up process for Brex

Incentivized

NA- I don't use Brex in a way that I know how to comment on this

Incentivized

NA-I wasn't part of the set up process for Brex

Incentivized

• No fee wire transfer.
• Net 60 credit card terms is good for our cashflow.
• Fast and easy employee credit cards saves us time.

Incentivized

• Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.

Incentivized