Brightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.
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Riverside.fm
Score 9.3 out of 10
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Riverside.fm headquartered in Tel Aviv offers a remote recording solution for enterprise teams. It is presented as an easy way for teams to record professional-grade video content and podcasts, from anywhere.
It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.
Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
The code for customizing the video player can be made easier, I think it still uses BEML code.
Easily accessible ready made code will help users like me to implement a cool looking player.
I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
Again if I could work with someone to price for small, medium and large businesses that would be great.
I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video.
I have had a couple instances of people being kicked off and their video files were not recoverable.
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
When you get to the platform, it's unclear where to start. You're driven to join your "studio" and invite someone to interview...but if that's not the kind of show you're creating, it's not easy to figure out the next steps.
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.
Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
StreamYard may have fewer capabilities than Riverside.fm, but it knows exactly what it is: a place to record/stream video conversations. Riverside.fm, in trying to be all things to all users, may need to improve its UI to serve all constituents.
