TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brightcove

    Score8.3 out of 10
    N/ABrightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.N/A

    Riverside.fm

    Score9.4 out of 10
    N/ARiverside.fm headquartered in Tel Aviv offers a remote recording solution for enterprise teams. It is presented as an easy way for teams to record professional-grade video content and podcasts, from anywhere.

    $90

    per year

    Pricing
    BrightcoveRiverside.fm
    Editions & Modules
    No answers on this topic
    Basic
    $90
    per year
    Standard
    $180
    per year
    Pro
    $288
    per year
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    BrightcoveRiverside.fm
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    BrightcoveRiverside.fm
    Small Businesses
    IBM Video Streaming
    Score9.3 out of 10
    OBS Studio
    Score9.3 out of 10
    Medium-sized Companies
    IBM Video Streaming
    Score9.3 out of 10
    No answers on this topic
    Enterprises
    IBM Video Streaming
    Score9.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrightcoveRiverside.fm
    Likelihood to Recommend
    9.0
    (17 ratings)
    5.4
    (3 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    4.0
    (2 ratings)
    Support Rating
    4.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    BrightcoveRiverside.fm
    Likelihood to Recommend
    Brightcove
    It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
    Incentivized
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    Riverside
    Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.
    Incentivized
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    Pros
    Brightcove
    • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
    • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
    • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
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    Riverside
    • Great looking platform with a handsome layout.
    • Makes it easy to invite interviewees into your "studio"
    • Provides livestream capabilities
    Incentivized
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    Cons
    Brightcove
    • The code for customizing the video player can be made easier, I think it still uses BEML code.
    • Easily accessible ready made code will help users like me to implement a cool looking player.
    • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
    • Again if I could work with someone to price for small, medium and large businesses that would be great.
    Incentivized
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    Riverside
    • I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video.
    • I have had a couple instances of people being kicked off and their video files were not recoverable.
    Incentivized
    Read full review
    Likelihood to Renew
    Brightcove
    It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
    Read full review
    Riverside
    No answers on this topic
    Usability
    Brightcove
    Very usable! I don't see any major flaws
    Read full review
    Riverside
    When you get to the platform, it's unclear where to start. You're driven to join your "studio" and invite someone to interview...but if that's not the kind of show you're creating, it's not easy to figure out the next steps.
    Incentivized
    Read full review
    Support Rating
    Brightcove
    We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
    Incentivized
    Read full review
    Riverside
    I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.
    Incentivized
    Read full review
    Alternatives Considered
    Brightcove
    Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
    Read full review
    Riverside
    StreamYard may have fewer capabilities than Riverside.fm, but it knows exactly what it is: a place to record/stream video conversations. Riverside.fm, in trying to be all things to all users, may need to improve its UI to serve all constituents.
    Incentivized
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    Return on Investment
    Brightcove
    • Again, there has been a huge cost savings which significantly improved our ROI
    • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
    • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
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    Riverside
    • Since I need their platform, which again is actually pretty good, I had to waste money to sign up again, so that I had a workable password.
    • from experience, wasted weeks of going back and forth with their support team - throwing off my podcast schedule.
    Read full review
    ScreenShots

    Brightcove Screenshots

    Screenshot of Go beyond tracking plays and impressions and fuel your programs with video engagement data that signals who is getting the most value from your content.Screenshot of Deliver interactive video on-demand and live experiences - chat, polls, click to purchase, sentiment, quizzes, branching journeys, and more - that increase engagement, provide more data on your audiences, and turn viewers from passive observers to active participants.Screenshot of Deliver live and on-demand video experiences that are easy to create and manage from a single platform. Orchestrate rich, beautiful experiences that promote your brand and your content and keep audiences engaged with interactive elements.Screenshot of Start to think of your video content as your greatest asset for connecting with every audience on any device, whether it's web, mobile, or connected TVs. Reach all your audiences, including customers, prospects, partners, teams, anyone and everyone!Screenshot of Understand audience engagement to inform content strategies and audience preferences to ensure you’re delivering the best streaming video experiences possible.