What users are saying about
21 Ratings
5 Ratings
21 Ratings
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Score 9 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

BrightLocal

If you are a local business owner or marketing agency catering to local businesses, BrightLocal is a must have software. It has everything you need to track your local marketing efforts and to identify opportunities to make improvements, all at a very reasonable price point. You can also create nice looking reports to send to clients which are simple to create.
Gary Shouldis | TrustRadius Reviewer

Grade.us

Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.
Josh Kandle | TrustRadius Reviewer

Feature Rating Comparison

SEO

BrightLocal
6.6
Grade.us
Keyword analysis
BrightLocal
7.0
Grade.us
Backlink management
BrightLocal
4.0
Grade.us
SERP ranking tracking
BrightLocal
7.5
Grade.us
Page grader
BrightLocal
7.5
Grade.us
Competitive analysis
BrightLocal
7.5
Grade.us
Site audit / diagnostics
BrightLocal
9.7
Grade.us
Site recommendations
BrightLocal
6.6
Grade.us
Task management
BrightLocal
3.1
Grade.us

SEO Channels

BrightLocal
8.5
Grade.us
Local SEO
BrightLocal
8.5
Grade.us
Social SEO
BrightLocal
7.9
Grade.us
Mobile SEO
BrightLocal
10.0
Grade.us
Global SEO
BrightLocal
7.7
Grade.us

SEO Platform & Account Management

BrightLocal
9.2
Grade.us
Multi-domain support
BrightLocal
8.5
Grade.us
Integration with web analytics tools
BrightLocal
10.0
Grade.us

Pros

BrightLocal

  • When we use BrightLocal's citation building service, I know that we're getting quality citations done right. Their staff will email you with any questions and always double check the information before creating inaccurate citations.
  • I love that BrightLocal is very quick about making changes when requested. For example, if we can't find a city on the drop-down list, you can chat them and they'll add it. Or if a report is pulling incorrectly, they'll re-run it within a reasonable timeframe.
  • BrightLocal has a lot of different reports that are easy to send to your clients. You can even add them to a web-viewable dashboard so that your client can simply bookmark a link and view their reports when they please.
Sarah Nelson | TrustRadius Reviewer

Grade.us

  • Automates review requests.
  • Makes review monitoring across sites easy.
  • Makes reporting on review progress simple.
Mark Fortune | TrustRadius Reviewer

Cons

BrightLocal

  • Up and down rankings were not always right on with the local search, but only off by one or two spots
  • It felt like it was only used for local SEO, and I know there are more features, just never got to them.
  • Didn't seem useful for every single client in the way Ahrefs or Spyfu did
Jordan Comstock | TrustRadius Reviewer

Grade.us

  • Video support could be a little more granular.
  • The nomenclature used in the dashboard is a little unclear to a new user.
  • The password assignment system is a bit over-engineered making it harder to use.
Roger McManus | TrustRadius Reviewer

Support Rating

BrightLocal

BrightLocal 7.5
Based on 4 answers
Although their customer support has always contacted me, they have not always been helpful. Many times I've had reports or information disappear with them telling me they had no record of it, even when I had reports that the information was in there. There are times when their system did have bugs and the support was able to help me there. Overall, the support staff is there but they cannot always do much and need to wait for their development team to get back to them which often takes a long time.
Anonymous | TrustRadius Reviewer

Grade.us

Grade.us 9.3
Based on 4 answers
They are very prompt when we send an inquiry and very helpful with fixing issues.
Paul Landry | TrustRadius Reviewer

Alternatives Considered

BrightLocal

The price was cheaper at BrightLocal, although I have had to pay extra for things, but I like the flexibility that an al cart type program brings. I would say that Synup is easier to use and much simpler. Yext is more expensive and requires constant enrollment, but maybe the most comprehensive.
Tina Hettich Sorensen | TrustRadius Reviewer

Grade.us

Different scopes in total, but G.us does a far better job in review management and social proof growth.
Mark Fortune | TrustRadius Reviewer

Return on Investment

BrightLocal

  • BrightLocal's ranking reports have helped us better serve our clients' SEO needs, especially local SEO.
  • Reporting is nicely accomplished with their online client report dashboards.
  • Negative: some of their software defects are glaringly obvious take forever to fix, creating a number of awkward moments when we talk our clients through their reports.
Tim Colling | TrustRadius Reviewer

Grade.us

  • Grade.us has allowed us to bring a valuable service to the table for our clients as well as a solid source of recurring revenue. A win win!
Josh Kandle | TrustRadius Reviewer

Screenshots

Pricing Details

BrightLocal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BrightLocal Editions & Modules

Edition
Single Business$291
Multi Business$491
SEO Pro$791
Just Reviews$81
  1. per month
Additional Pricing Details
BrightLocal offers custom enterprise plans for businesses with more than 100 locations: https://www.brightlocal.com/enterprise-packages/.

Grade.us

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Grade.us Editions & Modules

Edition
Professional$180.001
Agency$400.002
Partner$2500.003
  1. 3 seats ($60 for additional seats)
  2. 10 seats ($40 for additional seats)
  3. 100 seats ($25 for additional seats - tiered discounts at higher volumes)
Additional Pricing Details
We offer a free basic version of white-labeling the dashboard for agencies, but also offer Premium white-label. Premium White-label Option Agency customers may optionally choose to put the entire Grade.us dashboard under your brand and domain. There are additional annual costs to cover the SSL certificate, dedicated hosting, and installation/renewal: $440/yr. This option is not available to Professional plan customers.

Rating Summary

Likelihood to Recommend

BrightLocal
8.5
Grade.us
9.0

Support Rating

BrightLocal
7.5
Grade.us
9.3

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