What users are saying about
39 Ratings
5 Ratings
39 Ratings
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Score 8.8 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    SEO

    6.7

    BrightLocal

    67%

    Grade.us

    Feature Set Not Supported
    N/A
    BrightLocal ranks higher in 8/8 features

    Keyword analysis

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Backlink management

    4.0
    40%
    5 Ratings
    N/A
    0 Ratings

    SERP ranking tracking

    7.5
    75%
    11 Ratings
    N/A
    0 Ratings

    Page grader

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Competitive analysis

    7.5
    75%
    11 Ratings
    N/A
    0 Ratings

    Site audit / diagnostics

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Site recommendations

    6.6
    66%
    4 Ratings
    N/A
    0 Ratings

    Task management

    3.1
    31%
    6 Ratings
    N/A
    0 Ratings

    SEO Channels

    8.5

    BrightLocal

    85%

    Grade.us

    Feature Set Not Supported
    N/A
    BrightLocal ranks higher in 4/4 features

    Local SEO

    8.5
    85%
    13 Ratings
    N/A
    0 Ratings

    Social SEO

    7.9
    79%
    6 Ratings
    N/A
    0 Ratings

    Mobile SEO

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Global SEO

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    SEO Platform & Account Management

    9.2

    BrightLocal

    92%

    Grade.us

    Feature Set Not Supported
    N/A
    BrightLocal ranks higher in 2/2 features

    Multi-domain support

    8.5
    85%
    9 Ratings
    N/A
    0 Ratings

    Integration with web analytics tools

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Grade.us is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.5

    BrightLocal

    85%
    14 Ratings
    9.0

    Grade.us

    90%
    4 Ratings

    Support Rating

    7.5

    BrightLocal

    75%
    4 Ratings
    9.3

    Grade.us

    93%
    4 Ratings

    Likelihood to Recommend

    BrightLocal

    If you are a local business owner or marketing agency catering to local businesses, BrightLocal is a must have software. It has everything you need to track your local marketing efforts and to identify opportunities to make improvements, all at a very reasonable price point. You can also create nice looking reports to send to clients which are simple to create.
    Read full review

    Traject

    Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.
    Read full review

    Pros

    BrightLocal

    • When we use BrightLocal's citation building service, I know that we're getting quality citations done right. Their staff will email you with any questions and always double check the information before creating inaccurate citations.
    • I love that BrightLocal is very quick about making changes when requested. For example, if we can't find a city on the drop-down list, you can chat them and they'll add it. Or if a report is pulling incorrectly, they'll re-run it within a reasonable timeframe.
    • BrightLocal has a lot of different reports that are easy to send to your clients. You can even add them to a web-viewable dashboard so that your client can simply bookmark a link and view their reports when they please.
    Read full review

    Traject

    • Automates review requests.
    • Makes review monitoring across sites easy.
    • Makes reporting on review progress simple.
    Read full review

    Cons

    BrightLocal

    • Up and down rankings were not always right on with the local search, but only off by one or two spots
    • It felt like it was only used for local SEO, and I know there are more features, just never got to them.
    • Didn't seem useful for every single client in the way Ahrefs or Spyfu did
    Read full review

    Traject

    • Video support could be a little more granular.
    • The nomenclature used in the dashboard is a little unclear to a new user.
    • The password assignment system is a bit over-engineered making it harder to use.
    Read full review

    Pricing Details

    BrightLocal

    Starting Price

    $29 per month

    Editions & Modules

    BrightLocal editions and modules pricing
    EditionModules
    Single Business Plan291
    Multi Business Plan492
    SEO Pro Plan793
    Just Reviews Plan84

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    BrightLocal offers custom enterprise plans for businesses with more than 100 locations.

    Grade.us

    Starting Price

    $180 3 seats ($60 for additional seats)

    Editions & Modules

    Grade.us editions and modules pricing
    EditionModules
    Professional$180.001
    Agency$400.002
    Partner$2500.003

    Footnotes

    1. 3 seats ($60 for additional seats)
    2. 10 seats ($40 for additional seats)
    3. 100 seats ($25 for additional seats - tiered discounts at higher volumes)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    We offer a free basic version of white-labeling the dashboard for agencies, but also offer Premium white-label. Premium White-label Option Agency customers may optionally choose to put the entire Grade.us dashboard under your brand and domain. There are additional annual costs to cover the SSL certificate, dedicated hosting, and installation/renewal: $440/yr. This option is not available to Professional plan customers.

    Support Rating

    BrightLocal

    Although their customer support has always contacted me, they have not always been helpful. Many times I've had reports or information disappear with them telling me they had no record of it, even when I had reports that the information was in there. There are times when their system did have bugs and the support was able to help me there. Overall, the support staff is there but they cannot always do much and need to wait for their development team to get back to them which often takes a long time.
    Read full review

    Traject

    They are very prompt when we send an inquiry and very helpful with fixing issues.
    Read full review

    Alternatives Considered

    BrightLocal

    Thryv reached out to me about 3 weeks before signing up with BrightLocal. While all of their features were impressive, there were only about 3 features that I would have used. Thryv wanted $200 per month for their service, which I found to be way overpriced for what I was wanting to use it for. I selected BrightLocal because it had the features I wanted at a lower price and then add ons. After using BrightLocal for a week and speaking with Becki, a customer service executive, I have discovered more features that I would use on BrightLocal than on Thryv.
    Read full review

    Traject

    Different scopes in total, but G.us does a far better job in review management and social proof growth.
    Read full review

    Return on Investment

    BrightLocal

    • BrightLocal's ranking reports have helped us better serve our clients' SEO needs, especially local SEO.
    • Reporting is nicely accomplished with their online client report dashboards.
    • Negative: some of their software defects are glaringly obvious take forever to fix, creating a number of awkward moments when we talk our clients through their reports.
    Read full review

    Traject

    • Grade.us has allowed us to bring a valuable service to the table for our clients as well as a solid source of recurring revenue. A win win!
    Read full review

    Screenshots

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