Likelihood to Recommend I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.
Read full review It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
Read full review Pros A very visually pleasing layout of projects in a Kanban style view. Keeps all communication on a task or project in one place, so that everyone is on the same page. Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline. Flexile recurring tasks. Read full review It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved. Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another. Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well. Read full review Cons Reports. Team Member workload. Read full review Allow tables as content for comment or description in Cards Assign priority to certain cards (easy for sorting) Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on) Read full review Likelihood to Renew It's working very well for our organization.
Read full review I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Read full review Usability Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.
Read full review Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either
monday.com or
Airtable .
Read full review Support Rating Customer Support was fast and helpful.
Read full review I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
Read full review Implementation Rating SaaS is the way forward :)
Read full review For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Read full review Alternatives Considered Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how
Wrike handled recurring tasks.
ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.
Read full review Trello is easy for a non-technical person to use. Other management systems, like
MS Project , frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
Read full review Return on Investment Increased employee efficiency Ability to have remote teams Read full review Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when. Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work. Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates. Read full review ScreenShots