D2L Brightspace vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
D2L Brightspace
Score 7.6 out of 10
N/A
Brightspace is an academic and corporate learning management platform. It provides core e-learning features, as well as mobile accessibility and granular personalization and analytics insights.N/A
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
D2L BrightspaceZoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
D2L BrightspaceZoom Workplace
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact vendor for pricing information. 30-day free trial is available.Discount available for annual billing.
More Pricing Information
Community Pulse
D2L BrightspaceZoom Workplace
Considered Both Products
D2L Brightspace
Chose D2L Brightspace
We migrated from PLS. Brightspace is much more intuitive and modern than PLS was. The ability for Brightspace to work across a range of devices (mobile, tablet, PC, Mac, etc) has been positive for our instructors and students. The main interface is straightforward and easy to …
Chose D2L Brightspace
Brightspace is by far the most user-friendly LMS I have ever used. Faculty with a lower technical skill set have an easier time navigating Brightspace features. Teaching wise, I have also found Brightspace to be easier for students to navigate than its competitors. I adjunct …
Chose D2L Brightspace
Although it's been some time since I used Blackboard (as a student in my undergraduate degree), it felt much more intuitive at the time than Brightspace has when I've taken or taught classes. However, I don't feel especially comfortable comparing them since it's been quite …
Zoom Workplace

No answer on this topic

Features
D2L BrightspaceZoom Workplace
Learning Management
Comparison of Learning Management features of Product A and Product B
D2L Brightspace
7.4
11 Ratings
10% below category average
Zoom Workplace
-
Ratings
Course authoring3.011 Ratings00 Ratings
Course catalog or library8.07 Ratings00 Ratings
Player/Portal9.08 Ratings00 Ratings
Learning content9.010 Ratings00 Ratings
Mobile friendly8.910 Ratings00 Ratings
Progress tracking & certifications9.010 Ratings00 Ratings
Assignments5.911 Ratings00 Ratings
Compliance management8.01 Ratings00 Ratings
Learning administration7.910 Ratings00 Ratings
Learning reporting & analytics7.911 Ratings00 Ratings
Social learning5.010 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
8.4
1005 Ratings
1% above category average
High quality audio00 Ratings8.7997 Ratings
High quality video00 Ratings8.8996 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
8.6
1004 Ratings
2% above category average
Desktop sharing00 Ratings9.31003 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
8.6
1010 Ratings
3% above category average
Calendar integration00 Ratings8.8922 Ratings
Meeting initiation00 Ratings9.1984 Ratings
Record meetings / events00 Ratings9.1959 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
8.4
873 Ratings
3% above category average
Live chat00 Ratings9.0855 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
8.8
863 Ratings
12% above category average
User authentication00 Ratings8.8757 Ratings
Participant roles & permissions00 Ratings8.6828 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
7.9
237 Ratings
5% below category average
Hosted PBX00 Ratings8.0115 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.7141 Ratings
Directory of employee names00 Ratings8.2220 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
8.0
266 Ratings
5% below category average
Answering rules00 Ratings8.5194 Ratings
Call recording00 Ratings8.6243 Ratings
Call park00 Ratings7.7151 Ratings
Call screening00 Ratings7.8168 Ratings
Message alerts00 Ratings8.0212 Ratings
Business SMS/External Messaging00 Ratings8.0135 Ratings
Voicemail Transcription00 Ratings7.7186 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
8.7
294 Ratings
1% above category average
Mobile app for iOS00 Ratings8.6260 Ratings
Mobile app for Android00 Ratings8.8180 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
D2L Brightspace
-
Ratings
Zoom Workplace
8.5
251 Ratings
3% above category average
Centralized communications management00 Ratings8.7201 Ratings
Team messaging00 Ratings8.6217 Ratings
Team document sharing00 Ratings8.4194 Ratings
Call and meeting analytics00 Ratings8.3204 Ratings
Best Alternatives
D2L BrightspaceZoom Workplace
Small Businesses
iSpring LMS
iSpring LMS
Score 9.5 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
Schoology Learning
Schoology Learning
Score 8.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Schoology Learning
Schoology Learning
Score 8.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
D2L BrightspaceZoom Workplace
Likelihood to Recommend
6.9
(46 ratings)
8.8
(1019 ratings)
Likelihood to Renew
9.0
(25 ratings)
7.7
(25 ratings)
Usability
7.0
(12 ratings)
8.8
(45 ratings)
Availability
9.0
(1 ratings)
9.1
(2 ratings)
Performance
9.0
(2 ratings)
9.0
(3 ratings)
Support Rating
10.0
(6 ratings)
6.2
(46 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
4.0
(2 ratings)
-
(0 ratings)
Implementation Rating
1.6
(3 ratings)
6.3
(11 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
9.0
(1 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
D2L BrightspaceZoom Workplace
Likelihood to Recommend
D2L
If you're an educational institution (K-12, Higher Ed, etc.), this is an amazing tool, and it will provide you all the functionality to support anything you may want and need it to do. If you are looking at Brightspace as a tool for corporate training, I'm not sure exactly how good or bad it will be for you. My guess would be that it likely depends on your organization's size. Along that line, what I can speak to is how we use it for our customized training and in-house professional development/training, and it works fantastically for that. While we primarily use it for normal higher ed coursework, we regularly do training and professional development for all of our employees and I manage those along with our HR department. Because we use it for many other things as well, all of our employees are familiar with the product, which makes our trainings go that much smoother and makes my job that much easier.
Read full review
Zoom
Zoom Workplace is ideal for many businesses, more so because it saves money by uniting different functionalities into one app - meetings, messaging, phone, and scheduling. The tool keeps teams connected thanks to the amazing collaboration and communication features. In addition, Zoom Workplace is helpful for businesses with a hybrid team, thanks to its effortless connections.
Read full review
Pros
D2L
  • Allowing users to embed content links from YouTube or Google Drive enables learners to experience a richer lesson.
  • Providing a powerful editor that allows developers to also include content from Adobe Stock as well as textbook publishers and cloud storage companies gives more power and creative ability to instructors.
  • Providing scaling for mobile and traditional computer systems ensures students will not have issues on the go.
  • The customization of home pages and groups enable courses to be used for small training sessions with breakout groups, large courses with separate sections, and even just more engaging courses that present themed icons and logos.
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Zoom
  • It offers amazing unified collaboration features, including Zoom whiteboard, Zoom team chat, and integrated mail and calendar.
  • Zoom is a great meeting solution, with features like smart recording, breakout rooms, and personalized video and audio, making it a functional business meeting tool.
  • It is equipped with amazing AI features that help summarize meetings, generate content, and provide quick catch-up, allowing one to ask AI questions without interrupting meetings.
Read full review
Cons
D2L
  • One can feel a bit rushed on the Brightspace platform during the log-out period. Security requirements may require this, but it makes end-users more conscious about getting through content than taking notes.
  • From my experience, there is not a direct connection between the platform and Outlook.
  • Some content on the platform can feel redundant.
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
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Likelihood to Renew
D2L
I would never give any system a perfect score. In the technology environment today we need to be constantly looking at ways to improve the user experience and LMS companies like Desire2Learn need to know that we have options today with other systems and they need to stay current with features and listen to their customers.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
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Usability
D2L
Overall, the learning environment works as expected. However, there are plenty of bugs. For example, for a few versions, trying to print out a PDF from the Content screen in several browsers would produce a blank page. We inform D2L support about these issues, most of which are known issues. However, they are very slow to respond. D2L seems to spend more time selling than actually coding and testing their product. Most of the issues are not major -- however, there have been a few that are unbelievable. In fact, this past week we had a sudden issue where the "Submit" button in quizzes would not appear if users had a certain browser/operating system combination. This is a major problem, if students cannot submit their exams! D2L is slow to respond to these kinds of situations, which do occur more often than I would like.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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Reliability and Availability
D2L
Both students and instructor enjoy the 24-hoiur access. After, all isn't that the point of online learning. As an instructor located in an Eastern time zone state it is great to connect with students located in a Pacific time zone state. I have gotten comments about the early hours I am in the course room grading assignments . . . 4:00 a.m. PST; 7:00 a.m. EST So, it's sleep time for my students and "first cup of coffee" time for me.
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Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
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Performance
D2L
Easy to navigate; little to no delay from one section of the course room to another; actually fun to use after overcoming the learning curve.
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Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
D2L
I have had excellent support from Desire2Learn. Any ticket that I submit is acknowledged immediately and the correction is usually almost as quick. We use this for thousands of classes and it is pretty well liked by both faculty and students. We have been using it for almost 4 years now and most of our instructors have become pretty proficient with it.
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Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
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In-Person Training
D2L
Did not participate in the in-person training due to distance; training was completed online
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Zoom
No answers on this topic
Online Training
D2L
The training provided online did not, necessarily, fit the version of the system that I was using. Screens were somewhat different and not all options were readily available. This could have been due to customization on the part of my institution however, I rather believe it was due to version changes and training materials not yet being updated.
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Zoom
No answers on this topic
Implementation Rating
D2L
The D2L implementation team listened to our concerns and built a system based upon our needs. We wanted to keep them after the initial implementation.
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
D2L
I have used Blackboard Learn 8 and 9. I am currently learning about Canvas. Blackboard is overall much clunkier and lacks the intuitive feel in some parts of D2L. Its grade book is much harder to control and manipulate than D2L's. Its navigation menu can be more radically modified from the default than D2L's, but this doesn't seem that useful to me. Discussions in Blackboard can be more easily reorganized than in D2L, but no grading of discussions is possible. Blackboard Assignments is a good innovation which allows markup directly in the students' submissions, but it displays student work in a confusing manner that doesn't allow for any customization, and its markup options need further tweaking. Furthermore, no rubrics can be used in Blackboard in any way to grade any kind of work (that I am aware of). Overall, I would choose D2L over Blackboard.
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Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
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Contract Terms and Pricing Model
D2L
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
D2L
During my first semester working with Desire2Learn the integrated learning management system was more down than up. This meant reconfiguring assignment due dates, frustration for both the instructor, students, and help desk staff. After an upgrade, Desire2Learn has been reliable.
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Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
D2L
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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Return on Investment
D2L
  • I cannot speak to whether this system is less expensive than the more fully featured Blackboard, but employees are far less efficient, frustrated, and require frequent calls to the help center to set up fairly simple course templates.
  • I have been asked to consider teaching courses which will be completely online at my current institution. I have done such online courses several times at other universities, but I have decided Desire2Learn is too frustrating and cumbersome to do so. I am now exploring using Google Drive to teach a course online. Otherwise, I will not teach online until required or I find an alternate system.
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Zoom
  • We are still early in our adoption of Zoom Workplace for business, so we don't really have any data to show cost savings.
  • The ability to take a call summary or meeting summary and add it to our practice management system have been remarkable. It's a quick copy/paste and it's in the system. Prior to this, we would have to scan in notes and save them into the system, if it even got that far. Mostly, attorneys would be searching through legal pads for the notes of a previous meeting or phone call.
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ScreenShots

D2L Brightspace Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.