9 Ratings
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Score 8.3 out of 100
69 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Symantec Email Threat Detection and Response

Every new version/upgrade solves a couple of bugs and introduces more new bugs. One of the great characteristics is content material filtering the place can create magnificent varieties of policies notably based totally on requirements. Scalability and overall performance moreover is one of the extraordinary features. It can combine with any type of mail server and helps ATP.
usha G | TrustRadius Reviewer

Mimecast Secure Email Gateway

Mimecast has been great at filtering our email for spam, phishing attempts, and potentially dangerous email attachments. We have been very happy with the reliability of the Mimecast services - I don't remember it being down in 2 years of using the service. My one complaint is that the admin console is not very easy to navigate, which makes some of the services difficult to implement. That being said, their support team has been great about walking us through these issues.
Josh Cope | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
8.6
Anti-malware
Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
8.5
Cusomizability
Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
7.8
Data Loss Protection
Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
9.0
Threat Detection
Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
8.9
Sandboxing
Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
9.1
End-to-End Encryption
Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
9.4
Management Tools
Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
7.4

Pros

Symantec Email Threat Detection and Response

  • Excellent integration with other Symantec products
  • E-mail notification in case of an incident
  • Excellent customer support
usha G | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
Anonymous | TrustRadius Reviewer

Cons

Symantec Email Threat Detection and Response

  • Adding malicious sources taking time
  • Reporting function is very basic
  • Symantec ATP has no integration with Symantec ETDAD.
usha G | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
Debbie Johnson | TrustRadius Reviewer

Support Rating

Symantec Email Threat Detection and Response

No score
No answers yet
No answers on this topic

Mimecast Secure Email Gateway

Mimecast Secure Email Gateway 8.8
Based on 10 answers
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Symantec Email Threat Detection and Response

Product functionality and performance.Strong services expertise.Tool that helps us fight against advanced threats.Loud mainly based totally security, vulnerability scanning for the servers, email junk mail protection, endpoint safety of the website.Defending customers from phishing emails, scan the attachment earlier than get a grant to the user's mailbox.Give up email principally primarily based on assault and leaking data.
usha G | TrustRadius Reviewer

Mimecast Secure Email Gateway

Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
Dale Simpson | TrustRadius Reviewer

Return on Investment

Symantec Email Threat Detection and Response

  • Integration with ETDAD will make Symantec ATP more powerful for future AD threats
  • Implemeting Symantec ATP was easy and took little time
usha G | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Positive - It's hard to put a dollar amount on prevention, but we have been saved many times by the email and URL security filter. Users have clicked on links which were blocked by Mimecast. We have avoided costly ransomware and virus situations many times because of this.
  • Cost savings - Mimecast has worked with us to set reasonable prices, especially because we are a non-profit. At the time of purchase they were significantly cheaper than their closest competitor (Proofpoint).
  • Subscription cost. This is a subscription product so overall it can be more expensive than an on-premise solution. However we feel that the cost was well worth the security benefits.
Anonymous | TrustRadius Reviewer

Pricing Details

Symantec Email Threat Detection and Response

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mimecast Secure Email Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Symantec Email Threat Detection and Response
9.0
Mimecast Secure Email Gateway
8.9

Support Rating

Symantec Email Threat Detection and Response
Mimecast Secure Email Gateway
8.8

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