Broadvoice vs. ICR Evolution
Broadvoice vs. ICR Evolution
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
ICR Evolution | N/A | ICR evolution boasts 25-years of experience developing solutions for a worldwide client base, to improve how their end customers experience service within their organization. The company's main focus is to help clients provide their clients with more agile, simple, efficient and productive relationships when it comes to serving customers. ICR evolution's inbound and outbound solutions provide functionalities such as intelligent routing of contacts (ACD/ICR), self-service with speech… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Required | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | Pay as you go based on agents concurrently connected. Pay monthly. | ||||||||||||||
More Pricing Information |
Broadvoice | ICR Evolution | |
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Top Pros | No answers on this topic | |
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Broadvoice | ICR Evolution | |
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Small Businesses | Nextiva Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | ICR Evolution | |
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Likelihood to Recommend | 8.9 (249 ratings) | - (0 ratings) |
Likelihood to Renew | 8.5 (15 ratings) | - (0 ratings) |
Usability | 8.5 (13 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.7 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | ICR Evolution | |
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Likelihood to Recommend | Broadvoice | ICR Evolution No answers on this topic |
Pros | Broadvoice | ICR Evolution No answers on this topic |
Cons | Broadvoice | ICR Evolution No answers on this topic |
Likelihood to Renew | Broadvoice | ICR Evolution No answers on this topic |
Usability | Broadvoice | ICR Evolution No answers on this topic |
Reliability and Availability | Broadvoice | ICR Evolution No answers on this topic |
Performance | Broadvoice | ICR Evolution No answers on this topic |
Support Rating | Broadvoice | ICR Evolution No answers on this topic |
In-Person Training | Broadvoice | ICR Evolution No answers on this topic |
Online Training | Broadvoice | ICR Evolution No answers on this topic |
Implementation Rating | Broadvoice | ICR Evolution No answers on this topic |
Alternatives Considered | Broadvoice | ICR Evolution No answers on this topic |
Contract Terms and Pricing Model | Broadvoice | ICR Evolution No answers on this topic |
Scalability | Broadvoice | ICR Evolution No answers on this topic |
Return on Investment | Broadvoice | ICR Evolution No answers on this topic |
ScreenShots | Broadvoice Screenshots |