Outstanding Product and Customer Service
August 29, 2022

Outstanding Product and Customer Service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

My experience with Broadvoice
has been outstanding from design through execution and delivery. We are a
busy surgical practice that moved our physical location on time and under
budget with minimal disruption. Broadvoice paved the way for our
communication systems. They handled the sensitive porting of numbers over
from AT+T with ease, then delivered our phones, programming and testing them so
that when we walked into the new location everything was ready to go.
Training was excellent, making it easy for long time employees to transition to
a new system.
  • Customer Service
  • No complaints
  • Cost savings
  • Improved communcations
  • 50% savings over AT+T

Do you think Broadvoice delivers good value for the price?


Are you happy with Broadvoice's feature set?


Did Broadvoice live up to sales and marketing promises?


Did implementation of Broadvoice go as expected?


Would you buy Broadvoice again?


I could not be happier with my decision to use Broadvoice.

Broadvoice Support

Laura H. our Service Coordinator was exceptionally helpful when the inevitable hiccups occurred along the way. She calmly sought out solutions that kept the project moving so that we could meet our move-out/move-in deadlines. Also, their 24/7 Business Support line is staffed with knowledgeable people that answer my questions quickly and accurately.