Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.
$10
monthly, 12 or 36 months per seat
Pricing
Broadvoice
Editions & Modules
b-hive Standard Seat - Call Paths
$7
per month
b-hive Metered Seat Cloud PBX
$10
per month per user
b-hive Pro Seat - Call Paths
$10
per month
SIP Trunking - Metered
$11
per month per user
SIP Trunking - Unlimited
$17
per month per user
b-hive Standard Seat Cloud PBX
$18
per month per user
b-hive Pro Seat Cloud PBX
$23
per month per user
Contact Center
Contact Sales
Offerings
Pricing Offerings
Broadvoice
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
Optional
Additional Details
Pricing Based on 3 Year Terms
More Pricing Information
Community Pulse
Broadvoice
Considered Both Products
Broadvoice
Verified User
Manager
Chose Broadvoice
Better customer service, similar quality, lower price than previous carrier. We have also had minimal problems (which is very nice when we are a small company and do not have a devoted IT department)
Net2Phone doesn’t compare to Broadvoice especially with ease of use and customer service. Broadvoice resolves issues within minutes and everyone I have spoken with is very patient and kind
The support we get with Broadvoice is the huge difference maker. I am confident that we could have made Google Voice work for what we needed, but having a person to come out, make recommendations, test the phones prior to install, and the amount of training that came with …
While our service was provided by Nitel, not only were they unable to solve our outbound call issue, but the communication with them was severely lacking. With Broadvoice, it was easy to schedule conference calls and was easy to achieve the level of service our district needed.
Zoom is better for a highly interactive conference call. In interior design with team working remotely we need to be able to easily redline drawings/annotate remotely on a call. So if my staff is sharing their screen, I can redline on top of that live. Broadvoice is not easy or …
By far, the onboarding and support are hands down the difference. Onboarding staff is on top of all details, from setup to training to cutover. You always know where it all stands and that your requests will get answers on the first call. Don't forget those unique solutions to …
Best cost, service, and no downtime. The other services I tried all failed at one or more of these things, including uptime. I have had no outages ever in the entire list of deployments out there currently. They are also cheaper per line than the big boys and you can get right …
Broadvoice is better on every measure. Mitl was expensive, charged separately for many features that included by Broadvoice. Most importantly, the customer support was 100% offshore by workers whose primary language was not English. Although they followed the script for giving …
We currently have Broadvoice and are looking to add services. In my experience, I had a horrid time getting a hold of anyone in sales to discuss our current plan, compare pricing, get new quotes, etc. I then reached out to Nextiva and had them quote me for essentially the same …
Broadvoice is its only type of management, in particular cellular. Connectwise is specific to remoting into a certain device, can see the status i.e online/offline. But they both do their own jobs in their own way, successfully.
Toshiba system was much easier to put several messages to answer in various scenarios. However it did not offer the app on the phone that allows you to answer remotely and make calls from your office phone number.
We used Comcast mobility lines for years, but compared to Broadvoice, they have a long way to go. I would sometimes have to call Comcast because their website wouldn't let me connect, while their side was showing no issues.
Well I said most of it in the question above. Just are just better. Broadvoice Doesn’t act like they are doing you a favor. It’s just the opposite. Broadvoice is glad to earn your business and work hard at keepin your business. Broadvoice also give you a dedicated team of …
Both of these solutions with which I have experience were direct line dependent. I found Broadvoice to have as much, if not more stability along with Creator scope for outage function for today’s mobile and remote users.
Broadvoice price point was better. AT&T customer Service is the worst. Broadvoice customer service is fantastic. When I call I speak to a person who understands my issue, repairs on the spot or creates a ticket. The ticket is completed on a timely manner.