Broadvoice vs. LeadDesk
Broadvoice vs. LeadDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
LeadDesk | N/A | LeadDesk is a cloud contact center from the company of the same name in Helsinki, boasting customisable campaigns, queues, reports and operations. For outside sales, LeadDesk comes with eight different dialer modes, including auto and predictive dialers. For customer service agents, LeadDesk’s omnichannel customer service software collects all the customer's history to a clear, conversation-driven view. | $89 per month per license |
Broadvoice | LeadDesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
More Pricing Information |
Broadvoice | LeadDesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Broadvoice | LeadDesk | |
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Small Businesses | Nextiva Score 9.2 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | LeadDesk | |
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Likelihood to Recommend | 9.2 (257 ratings) | - (0 ratings) |
Likelihood to Renew | 8.6 (16 ratings) | - (0 ratings) |
Usability | 8.6 (14 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.4 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.6 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | LeadDesk | |
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Likelihood to Recommend | Broadvoice | LeadDesk No answers on this topic |
Pros | Broadvoice | LeadDesk No answers on this topic |
Cons | Broadvoice | LeadDesk No answers on this topic |
Likelihood to Renew | Broadvoice | LeadDesk No answers on this topic |
Usability | Broadvoice | LeadDesk No answers on this topic |
Reliability and Availability | Broadvoice | LeadDesk No answers on this topic |
Performance | Broadvoice | LeadDesk No answers on this topic |
Support Rating | Broadvoice | LeadDesk No answers on this topic |
In-Person Training | Broadvoice | LeadDesk No answers on this topic |
Online Training | Broadvoice | LeadDesk No answers on this topic |
Implementation Rating | Broadvoice | LeadDesk No answers on this topic |
Alternatives Considered | Broadvoice | LeadDesk No answers on this topic |
Contract Terms and Pricing Model | Broadvoice | LeadDesk No answers on this topic |
Scalability | Broadvoice | LeadDesk No answers on this topic |
Return on Investment | Broadvoice | LeadDesk No answers on this topic |
ScreenShots | Broadvoice Screenshots |