BrowserStack vs. Tricentis Testim Salesforce

As per my experience, BrowserStack is more suited for those organizations that have a remote work culture and also for those who need multiple device testing. Also, it is beneficial for those organizations that do not want to spend more on physical devices, as the devices update frequently in the market. It is not appropriate for those organizations which have lesser need of multi- device testing as the subscription model may not be feasible for them. Also a small organization with less number of employees would not opt for BrowserStack as it would be costlier for them.

Incentivized

My organization heavily customizes Salesforce to align it with specific business processes, adding custom fields, workflows, and triggers. With each Salesforce release or customization update, we need to ensure that existing functionalities and customizations remain intact.Tricentis Test Automation for Salesforce excels in this scenario. Its ability to create and execute comprehensive regression test suites efficiently ensures that customizations don't introduce unexpected issues or regressions. We can automate the validation of custom workflows, triggers, and data integrity, saving time and reducing the risk of errors.

Incentivized

• Reliable cross-browser, cross-device testing
• integration with JIRA to add screenshots directly to bugs etc
• Live mobile device testing for an extra layer of confidence
• Customer support has been very consistent and reliable
• User interface is incredibly simple to use and easy to train new users on

Incentivized

• Creation of Salesforce objects automatically
• AI-powered Smart locators
• Creation of test cases and modification is so easy compare to any other tool

• Integrating a low-code or no-code product is difficult to use on an on-prem network with restrictions.
• Automate setup could be more seamless, with packages to integrate in existing project.
• Does not support different file types for uploading. Restrictions on the type of files.

Incentivized

• The available documentation and learning resources are not extensive enough.
• The tool lacks sufficient customization options for creating and managing test cases.
• Limited integration with other tools and platforms.

Incentivized

It's almost the 3rd year for us and it's renewal time for us. So yes, we are already discussing how many licenses we need to increase as users are increasing internally. So it's 100% sure that we are already planning renewal this year as well BrowserStack with live and app automate.

Incentivized

We will renew but hope they improve their mobile experience.

Incentivized

So many options that it can be a little overwhelming, but the core functions are easy to find and use and it's usually not too hard to figure things out for the more complex tasks. Very easy to boot up a device and a specific browser from the dashboard to begin a manual website test.

Incentivized

Very good tool, first of this kind so no element to compare but still very good tool. It allows us to gain a lot of time and to be very deep in the testing phases

Incentivized

I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all

The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.

Incentivized

I've not had much direct interaction with the BrowserStack support team. The help and community are great and we've not run into any issue that has really required us to reach out. I guess having a stable and easy to use system means you may never need to contact support.

Incentivized

Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.

Incentivized

It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.

Incentivized

I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.

BrowserStack products has been found better for low code automations and visual regression techniques. We have been struggling to maintain the API endpoint sanity tests and writing a lot of code for them while releasing the builds, while we chose BrowserStack accessibility solutions, we found it a way easier than we thought and worked it up.

Incentivized

We selected Tricentis Test Automation due to it's ease of use. It was the pricier option out of the competitve pool, however, it was important for us to have a scalable solution that integrated with all of our technologies and platforms. It was the most user-friendly tool and took the least amount of time to onboard individuals.

Incentivized

No Vendors were involved, directly dealt with Browserstack

Incentivized

I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose

Incentivized

Not used

Incentivized

• It reduced the cost of buying multiple devices as we have multiple devices access in it
• Easily accessible from anywhere due to it cloud availability
• Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables

Incentivized

• Improved productivity of QA team a lot
• Efficiency of test automation scripts gone up
• Automating test cases is so easy and reduced lot of efforts