Bubble PPM vs. Kissflow

Bubble PPM is well suited for anyone who manages product related projects, especially new product development. As we've matured in our implementation of the system we found that it is great for managing all projects, but the specific strength is product development to launch. Bubble PPM would not be as appropriate for use as a CRM tool, as the references to people are best suited to users within the organization

We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.

Incentivized

• I already mentioned the simple user interface for data upload, and the equally intuitive customized reporting. Leadership and "supporting" functions for product development get tremendous value from this because they don't need to hunt down answers anymore. Everything from pipeline planning to operational planning can be built on the same foundation of objective data, rather than many different sources interpreted through many different lenses.
• But the greatest value I think Bubble Innovator delivers is not really the product itself. It's the sense of partnership and responsiveness from the Bubble Innovation team. The Bubble Innovation team becomes a part of your team. They are valued consultants with helpful input on best practices for stage gate management, portfolio analytics, and report visualization. I have continually been impressed with the responsiveness and effort that their team brings to the table. When we have challenges and need to customize our data or analytics or reporting, they are right there beside us, finding the best solution, sharing prototypes in a test environment, and implementing as fast as possible.

• They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
• Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
• Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
• Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.

Incentivized

• Development of custom functionality, and redefining 'standard' options for the software. As Bubble grows and their customer base increases there will be opportunity for this, at present development projects can be slow and expensive. However the standard software options are excellent, but as processes evolve within organisations the flexibility to evolve the software could be made simpler.

• Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
• Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.

Incentivized

The business has been extremely satisfied with Bubble Innovator and is in support of rolling this tool out to our other businesses within the overall franchise.

Really love the product. Was pleasantly surprised that it has been easy to use for parents

Incentivized

The user interface is highly visual and simple. Literally within 10-15 minutes of my introduction to the software, I was up and running. Of course, deeper capabilities become apparent after additional use, but the basic functionality is very simple to grasp. Where there are consistent challenges reported by multiple users, the Bubble Innovation team is quick to connect and put plans in place to address the challenges.

The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker

Incentivized

Outstanding response times, and solutions to issues requiring support are quickly implemented. For bigger issues or longer term developments, Bubble happily takes the time to meet in person and discuss requirements to drive detailed solutions.

I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!

Incentivized

The number of variables made this extremely challenging (org changes, stage gate harmonization, pipeline prioritization, and new governance model). I think the implementation was handled very well in spite of this, and managed to deliver on time and on budget.

When evaluating Bubble Innovator against the competition, we felt that Bubble Innovator gave us the flexibility that we were looking for. Other solutions tended to have some hardwired functionality. Bubble Innovator was a great fit for managing our projects and was efficient to deploy, especially within our existing business processes.

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.

• Increased efficiency at several levels - Proejct Teams/Project Managers/Portfolio Decsision Makers
• Driven consistency of process and reporting across a complex global organization
• Greater visibility of NPD pipeline has led to improved cross functional alignment on priorites
• Improved portfolio decision making capability

• The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.