Likelihood to Recommend I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
Read full review A small/medium size business is a great space for Rippling to play. They offer many of the "good enough" items that most businesses this size would need. A complex / large organization might not benefit from the "off the shelf" version of Rippling as the workflows/automation/reporting isn't tiered for enterprise level companies. Sometimes we have to make workarounds to avoid paying the extra fees for workflows etc. that come base level for vendors like WorkDay.
Read full review Pros Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize. They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company. The reports you can run are very thorough and work very well for us when it comes time to enter payroll. Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget. Read full review Rippling integrates with QuickBooks Online. As such, we no longer have to post our weekly payroll journal entry manually. The payroll journal entry syncs automatically from Rippling to QuickBooks Online weekly. This has helped saved our accounting department time. The onboarding workflows in Rippling are terrific. We have been able to assign tasks to our team when we hire a new team member. This allows are staff to stay organized and it also helps ensure that all tasks are completed in advance of the new hires first day with the company. We use the Rippling spend module to help manage corporate credit cards that are issued to staff members. When a staff member makes a purchase on their corporate card they receive a text message. Once the staff member receives the text message they reply to the text with a picture of the receipt and a memo describing the transaction. This process has helped alleviate the amount of admin time the accounting department spends on gathering receipts and information from card holders. We really like the org chart since it can be accessed by all employees. This allows our staff to see who reports to who and what each employee's job title is. This allows for more effective lines of communication within the organization. Read full review Cons Sometimes I need to check back to be sure I'm still punched in. The indicator between punched in and out is not very indicative of if I am or not. I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month. Read full review The goals can be a bit confusing, with subgoals and parent goals and the way progress is tracked Being able to tie in our Empower 401(k) would be a great feature, if it doesn't already exist Integrated support with Expensify would also be nice, if it doesn't already exist Read full review Likelihood to Renew Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review Usability The overall functionality of Buddy punch is great. I have not had an easier system to use until now. I'm glad my company offers this system to me. I don't have to worry about in putting the wrong information at all. Overall 10 out of 10 must have. Its great!
Read full review This software program is straightforward enough for an 8th-grade student. We work in a very technical industry, and terminology can become confusing, so we like to make it digestible for grade-schoolers to understand. Otherwise, team members can become bored with the software, which could lead to less activity and involvement, as well as care about their benefits, payroll, etc.
Read full review Reliability and Availability I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating I only have called once. They have a call center located in India. The people are truly helpful and helped me fixed my problem. They are very responsive and techy enough to know what causes the problem of my Rippling. The only thing that I didn't like and still needs improvement is when they spent an hour to fix my problem.
Read full review Implementation Rating I think my team involved was very pleased with the efficient setup on the system
Read full review Alternatives Considered We originally scheduled and ran payroll through
Homebase , but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
Read full review Rippling provides more features than the other products and the user interface is easier to use and integrates better with other platforms. We use NetSuite, and Rippling integrates well with NetSuite. Rippling also is a lot faster when it comes to loading screens and opening pages, PTO, organizational trees, etc
Read full review Scalability I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt. I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me. Ease of use has decreased mental stress and angst in maneuvering employee time cards. Read full review Rippling has been super helpful in understanding how I get paid and why, boosting morale. Rippling has made it incredibly clear how much time I have been taking off (or not), making it easier to implement PTO strategically. Rippling makes taking training super easy and efficient, therefore more likely to see increased completion. Read full review ScreenShots