What users are saying about
Top Rated
369 Ratings
13 Ratings
Top Rated
369 Ratings
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Score 8 out of 100
13 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • Buffer ranks higher in 1 feature set: Account management
  • HeyOrca ranks higher in 1 feature set: Publishing

Publishing

7.9

Buffer

79%
8.3

HeyOrca

83%
HeyOrca ranks higher in 3/4 features

Content planning and scheduling

8.8
88%
64 Ratings
10.0
100%
6 Ratings

Content optimization

7.1
71%
57 Ratings
N/A
0 Ratings

Workflow management

7.8
78%
53 Ratings
8.0
80%
6 Ratings

Audience targeting

N/A
0 Ratings
7.0
70%
4 Ratings

Reporting/analytics

7.8

Buffer

78%

HeyOrca

Feature Set Not Supported
N/A
Buffer ranks higher in 1/1 features

Campaign success analytics

7.8
78%
59 Ratings
N/A
0 Ratings

Account management

8.1

Buffer

81%
8.0

HeyOrca

80%
Buffer ranks higher in 1/2 features

Role-based user permissions & privileges

7.7
77%
49 Ratings
9.0
90%
6 Ratings

Mobile access

8.4
84%
59 Ratings
7.0
70%
6 Ratings

Engagement

Buffer

Feature Set Not Supported
N/A
9.0

HeyOrca

90%
HeyOrca ranks higher in 1/1 features

Bulk actions

N/A
0 Ratings
9.0
90%
5 Ratings

Channel coverage/integration

Buffer

Feature Set Not Supported
N/A
9.2

HeyOrca

92%
HeyOrca ranks higher in 4/4 features

Twitter

N/A
0 Ratings
10.0
100%
6 Ratings

Facebook

N/A
0 Ratings
9.0
90%
6 Ratings

LinkedIn

N/A
0 Ratings
9.0
90%
6 Ratings

Instagram

N/A
0 Ratings
9.0
90%
6 Ratings

Attribute Ratings

  • HeyOrca is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.2

Buffer

82%
84 Ratings
10.0

HeyOrca

100%
6 Ratings

Likelihood to Renew

8.0

Buffer

80%
14 Ratings
10.0

HeyOrca

100%
1 Rating

Usability

8.4

Buffer

84%
23 Ratings
10.0

HeyOrca

100%
2 Ratings

Availability

8.2

Buffer

82%
4 Ratings

HeyOrca

N/A
0 Ratings

Performance

8.0

Buffer

80%
4 Ratings

HeyOrca

N/A
0 Ratings

Support Rating

8.3

Buffer

83%
27 Ratings
10.0

HeyOrca

100%
1 Rating

Implementation Rating

8.0

Buffer

80%
3 Ratings

HeyOrca

N/A
0 Ratings

Configurability

10.0

Buffer

100%
1 Rating

HeyOrca

N/A
0 Ratings

Product Scalability

8.6

Buffer

86%
2 Ratings

HeyOrca

N/A
0 Ratings

Likelihood to Recommend

Buffer

It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
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HeyOrca

HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
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Pros

Buffer

  • I can plan and publish content on social channels.
  • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
  • It has a special price; it is pretty affordable.
  • It has the possibility of integrating with other tools to improve its functions.
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HeyOrca

  • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
  • Provides a one-stop option for multiple client and platform content to live.
  • Great customer service and extremely responsive help center.
  • Easy to use and learn interface.
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Cons

Buffer

  • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
  • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
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HeyOrca

  • We had some issues with the timing of posts and posts not going out when they updated their platform recently.
  • Missing out on posting directly to Instagram (we have to use another platform for this).
  • Doesn't support Instagram stories, so we have to denote which ones are for Instagram stories and which ones are for Instagram newsfeed.
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Pricing Details

Buffer

Starting Price

$15 per month

Editions & Modules

Buffer editions and modules pricing
EditionModules
Publish Pro151
Publish Premium652
Publish Business993
Analyze Pro354
Analyze Premium505

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

HeyOrca

Starting Price

$99 Per Calendar per month

Editions & Modules

HeyOrca editions and modules pricing
EditionModules
Annual Price$99.001

Footnotes

  1. Per Calendar per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

Likelihood to Renew

Buffer

I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
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HeyOrca

We decided today that we were renewing our use
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Usability

Buffer

We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
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HeyOrca

Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
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Reliability and Availability

Buffer

Buffer is always on hand and very reliable, their software suite rarely has outages
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HeyOrca

No answers on this topic

Performance

Buffer

Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
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HeyOrca

No answers on this topic

Support Rating

Buffer

  1. It really helped to my business to grow online.
  2. I was able to take actions mindfully as the analytics are damn good.
  3. Also used for managing clients social media accounts and it proved to be a best resource.
  4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
  5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
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HeyOrca

Support is really helpful and always giving their best to assist us.
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Implementation Rating

Buffer

We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
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HeyOrca

No answers on this topic

Alternatives Considered

Buffer

I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
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HeyOrca

HeyOrca is definitely more for the agency level than Hootsuite. Hootsuite is fairly limited, even at its larger plans. HeyOrca is geared towards agencies, and that is definitely clear in the interface and arrangement. Hootsuite sure seems like more of a consumer product than a B2B product in my opinion.
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Scalability

Buffer

Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
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HeyOrca

No answers on this topic

Return on Investment

Buffer

  • It has saved money by allowing us to automate our social using one person
  • It allows us to connect one channel at a time instead of wasting money on larger account management tools
  • We are making money, because it has already delivered several clients
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HeyOrca

  • Sustains our clients due to its layout and user-friendliness
  • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
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Screenshots

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