Buffer vs HeyOrca | TrustRadius

What users are saying about

Score 8.1 out of 10

Based on 327 reviews and ratings

Score 5.2 out of 10

Based on 10 reviews and ratings

Feature Rating Comparison

Buffer

HeyOrca

Content planning and scheduling

Content optimization

Workflow management

Audience targeting

Buffer

HeyOrca

Campaign success analytics

Buffer

HeyOrca

Role-based user permissions & privileges

Mobile access

Buffer

HeyOrca

Bulk actions

Buffer

HeyOrca

Twitter

Facebook

LinkedIn

Instagram

Pros

I can plan and publish content on social channels.
Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
It has a special price; it is pretty affordable.
It has the possibility of integrating with other tools to improve its functions.

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Senior SEO Project Manager

Ignite VisibilityMarketing & Advertising, 51-200 employees

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Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
Provides a one-stop option for multiple client and platform content to live.
Great customer service and extremely responsive help center.
Easy to use and learn interface.

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Lydia Tissandier

Assistant Art Director

OOHologyMarketing and Advertising, 11-50 employees

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Cons

Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.

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Marketing Specialist - Writer

Mid-America Christian UniversityHigher Education, 51-200 employees

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The interface is kind of slow to respond.
The media library sometimes breaks.

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

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Likelihood to Renew

Buffer 7.5

Based on 14 answers

I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics

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Director of Social Marketing

Mid-America Christian UniversityEducation Management, 51-200 employees

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HeyOrca 10.0

Based on 1 answer

We decided today that we were renewing our use

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Lydia Tissandier

Assistant Art Director

OOHologyMarketing and Advertising, 11-50 employees

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Usability

Buffer 8.8

Based on 20 answers

Easy enough to use even my boss got it right away. It helps to off-set the workload to less active times, and we can preschedule way in advance, which also helps to keep the team on track as we know what we have planned and want to reach our milestones before posts go online.

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entspannter erfolgreichInformation Services, 1-10 employees

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HeyOrca 9.0

Based on 1 answer

Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team

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Lydia Tissandier

Assistant Art Director

OOHologyMarketing and Advertising, 11-50 employees

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Reliability and Availability

Buffer 8.5

Based on 3 answers

Buffer is always on hand and very reliable, their software suite rarely has outages

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Art Relations

Art PluggedEntertainment, 1-10 employees

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No score

No answers yet

No answers on this topic

Performance

Buffer 8.0

Based on 3 answers

Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section

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Director of Social Marketing

Mid-America Christian UniversityEducation Management, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Buffer 9.4

Based on 21 answers

It really helped to my business to grow online.
I was able to take actions mindfully as the analytics are damn good.
Also used for managing clients social media accounts and it proved to be a best resource.
Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
The user interface is really easy to understand and manage. Support is 24/7 available to help.

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Verified User

Employee in Marketing

Marketing & Advertising Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Buffer 8.3

Based on 2 answers

We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform

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Director of Social Marketing

Mid-America Christian UniversityEducation Management, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

The reason for selecting Buffer was mainly due to good UI and easy to use functionality. Hootsuite was not that user friendly and a bit complicated. Buffer is more straight forward and easy to use when you compare it with Hootsuite. Also, I like Buffer's mobile friendliness more than Hootsuite.

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Harsh Hingorani ⚡️

Product Marketing Manager

Harbour and Hills Financial Services LimitedFinancial Services, 11-50 employees

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Much easier to use and understand.HeyOrca does what they do and they do it best, they don't complicate it with other things like Sprout Social does.

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Morgan Alverson

Content Strategist

Syrup MarketingMarketing and Advertising, 11-50 employees

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Scalability

Buffer 8.6

Based on 2 answers

Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses

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Art Relations

Art PluggedEntertainment, 1-10 employees

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No score

No answers yet

No answers on this topic

Return on Investment

It has saved money by allowing us to automate our social using one person
It allows us to connect one channel at a time instead of wasting money on larger account management tools
We are making money, because it has already delivered several clients

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President and Director of Marketing

Hum JAMMarketing & Advertising, 1-10 employees

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Sustains our clients due to its layout and user-friendliness
Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients

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Michael Neubert

New Sales Consultant

University of DenverHigher Education, 1001-5000 employees

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Screenshots

See All (6) Buffer Screenshots

See All (4) HeyOrca Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Buffer Editions & Modules

Edition

Publish Pro	$15¹
Publish Premium	$65¹
Publish Business	$99¹
Analyze Pro	$35¹
Analyze Premium	$50¹

per month

Additional Pricing Details

Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

HeyOrca Editions & Modules

Edition

Annual Price	$99.00¹

Per Calendar per month

Additional Pricing Details

Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

Rating Summary

Buffer

HeyOrca

Buffer

HeyOrca

Buffer

HeyOrca

Buffer

HeyOrca

Buffer

HeyOrca

Buffer

HeyOrca

Buffer

HeyOrca

Buffer

HeyOrca

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