BugHerd vs Zoho Projects

• Track web development bugs and issues
• Capture screenshots, browser details, device details, screen size details and user comments.
• Manage the list of bugs, assign them to a developer and give them due date and priority.

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• We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
• I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
• Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
• And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.

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• You could add more users for your levels to allow more clients to add feedback.
• You could allow color changes for websites that are light/dark to display more easily.
• You could work to allow easier use on mobile devices.

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• There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
• Reporting is not integrated - its a fairly expensive add-on.
• There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.

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• This tool has helped us simplify communication with developers in other countries and have conversations about multiple issues all on one platform.
• We're able to give additional context and clarification when asked and it removes the delay between follow up when the conversation goes directly to the person who reported the issue.
• The sheer number of bugs we have to log on a massive project made this an ideal choice over a spreadsheet or other kind of tool. The image capture was necessary for the context needed to quickly resolve questions.

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• We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
• Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
• It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.

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