What users are saying about
82 Ratings
8 Ratings
82 Ratings
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Score 7.1 out of 100
8 Ratings
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Score 8 out of 100

Attribute Ratings

  • Bugzilla is rated higher in 1 area: Likelihood to Recommend
  • Centercode is rated higher in 2 areas: Likelihood to Renew, Support Rating

Likelihood to Recommend

8.8

Bugzilla

88%
20 Ratings
7.9

Centercode

79%
7 Ratings

Likelihood to Renew

6.0

Bugzilla

60%
10 Ratings
9.1

Centercode

91%
1 Rating

Usability

9.0

Bugzilla

90%
3 Ratings

Centercode

N/A
0 Ratings

Availability

9.0

Bugzilla

90%
6 Ratings

Centercode

N/A
0 Ratings

Performance

8.0

Bugzilla

80%
4 Ratings

Centercode

N/A
0 Ratings

Support Rating

5.1

Bugzilla

51%
6 Ratings
9.1

Centercode

91%
2 Ratings

In-Person Training

9.0

Bugzilla

90%
1 Rating

Centercode

N/A
0 Ratings

Implementation Rating

8.0

Bugzilla

80%
4 Ratings

Centercode

N/A
0 Ratings

Configurability

9.0

Bugzilla

90%
1 Rating

Centercode

N/A
0 Ratings

Ease of integration

9.0

Bugzilla

90%
1 Rating

Centercode

N/A
0 Ratings

Product Scalability

9.0

Bugzilla

90%
1 Rating

Centercode

N/A
0 Ratings

Vendor post-sale

7.0

Bugzilla

70%
1 Rating

Centercode

N/A
0 Ratings

Vendor pre-sale

8.0

Bugzilla

80%
1 Rating

Centercode

N/A
0 Ratings

Likelihood to Recommend

Open Source

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
Read full review

Centercode

It's not perfect but it definitely does its job and what its purpose for. The fact that we were able to access this globally and produce a great product after performing massive bera testing gave that "dev" feels eventhough we aren't. Seeing the cross comment add collaboration made it more intuitive because we were able to narrow down on the specifics of what we were actually testing
Read full review

Pros

Open Source

  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Read full review

Centercode

  • One stop destination for managing all aspects of testing, including community, recruiting, feedback (bugs, suggestions, surveys).
  • Easy way to communicate with testers and collect their feedback
  • Customizability, I can customize the platform to address differences between products.
Read full review

Cons

Open Source

  • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
  • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
Read full review

Centercode

  • Tag and attribute searching for forms, messages, and surveys
  • Report graphics with large datasets
  • More of a focus on B2B beta testing and not solely business to customer
Read full review

Pricing Details

Bugzilla

Starting Price

Editions & Modules

Bugzilla editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Centercode

    Starting Price

    $500 per month

    Editions & Modules

    Centercode editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Open Source

      For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
      Read full review

      Centercode

      Makes beta enjoyable.
      Read full review

      Usability

      Open Source

      This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
      Read full review

      Centercode

      No answers on this topic

      Reliability and Availability

      Open Source

      I used it.
      Read full review

      Centercode

      No answers on this topic

      Performance

      Open Source

      I like this rating.
      Read full review

      Centercode

      No answers on this topic

      Support Rating

      Open Source

      Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
      Read full review

      Centercode

      Tony is amazing. I look forward to our interactions.
      Read full review

      In-Person Training

      Open Source

      I know it.
      Read full review

      Centercode

      No answers on this topic

      Implementation Rating

      Open Source

      Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
      Read full review

      Centercode

      No answers on this topic

      Alternatives Considered

      Open Source

      Compared to other tools, Bugzilla is an affordable bug tracking tool that can be used for logging defects. It's a good, nice and reliable tool, which can be used initially for logging defects. Also, the list and status of the defects can be obtained easily by filtering/querying the fields. The report (along with graph) provides more detailed information about the defects of a project thus helping the management to know about the product quality.
      Read full review

      Centercode

      Centercode is better than Google Forms and Sheets for our use case of a long ongoing beta with participants rotating in and out 10000x times better. However, it might be a little too complex for what we needed. We may have been better off with something in the middle--a little more lightweight and cheaper.
      Read full review

      Scalability

      Open Source

      I used it
      Read full review

      Centercode

      No answers on this topic

      Return on Investment

      Open Source

      • Unification of toolset (one tool for managing software development defects and customer escalations)
      • User appreciation for ease of use in finding interrelated issues amongst different product areas
      • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
      Read full review

      Centercode

      • A project and beta testing that could've taken > 6 months or even years was cut down to a month and few weeks only
      • Overall accessibility, ease of use, and security were right on the money
      • Collaboration tools and features allowing everyone to innovate and spark great ideas and share it
      Read full review

      Screenshots

      Add comparison