Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.
Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
Open source! No license fee involved, no limit to the number of licenses.
Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
Includes all the core features/fields that are needed to log a software bug/issue.
Multiple attachments are possible, supports various formats.
Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
It's not particularly designed to support agile-based project management methodologies such as Scrum.
For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
