What users are saying about
80 Ratings
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137 Ratings
80 Ratings
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Score 7 out of 100

TestComplete

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137 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Bugzilla

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
Anonymous | TrustRadius Reviewer

TestComplete

TestComplete has the ability to meet most technical needs for a CI/CD DevOps environment. It has the ability to integrate with a DevOps tool chain, and associated test suites. The IQ plugin has especially been helpful with scripts that require the OCR feature to recognize and read text contained in on screen pop-ups.
Anonymous | TrustRadius Reviewer

Pros

Bugzilla

  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Anwar Mohammed, PMP | TrustRadius Reviewer

TestComplete

  • TestComplete is great for working with our non-web applications.
  • TestComplete allows us to interface with our web application in a robust way.
  • Despite the age of our architecture, TestComplete handles the old stuff that's been around a while as well as the newer technology when we are able to implement it.
Ben Fishel-Brown | TrustRadius Reviewer

Cons

Bugzilla

  • There should be some sort of association of the multiple affected test cases from the bug which I cannot see.
  • There should be a place for a regression test suite in Bugzilla so that any bug found after every regression suite execution can be termed as regression testing failure result.
  • Documentation is limited to Bugs instead it should more of project-focused and display the health of a project with the bugs being found or resolved.
  • It cannot be part of Agile methodologies as no sprint association can happen.
Ramandeep singh | TrustRadius Reviewer

TestComplete

  • Would love to see TC be a plugin for Visual Studio. Instead of VBScript or JavaScript, to use C# or VB.NET
  • Easier to set up with iOS. Android is not bad but iOS seems slow and confusing to get up and running
  • Built-in PDF reading support, built in Excel API
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bugzilla

Bugzilla 6.0
Based on 11 answers
For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
Tom Printy | TrustRadius Reviewer

TestComplete

TestComplete 5.0
Based on 4 answers
We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
Anonymous | TrustRadius Reviewer

Usability

Bugzilla

Bugzilla 8.0
Based on 4 answers
This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
Anonymous | TrustRadius Reviewer

TestComplete

TestComplete 6.7
Based on 5 answers
It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory).So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Bugzilla

Bugzilla 9.0
Based on 3 answers
Shailesh Patel | TrustRadius Reviewer

TestComplete

No score
No answers yet
No answers on this topic

Performance

Bugzilla

Bugzilla 8.0
Based on 2 answers
I like this rating.
Shailesh Patel | TrustRadius Reviewer

TestComplete

No score
No answers yet
No answers on this topic

Support Rating

Bugzilla

Bugzilla 8.0
Based on 4 answers
Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
Josh Zapin | TrustRadius Reviewer

TestComplete

TestComplete 6.0
Based on 8 answers
Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed".No follow up for enhancement request.
Anonymous | TrustRadius Reviewer

In-Person Training

Bugzilla

Bugzilla 9.0
Based on 1 answer
Shailesh Patel | TrustRadius Reviewer

TestComplete

No score
No answers yet
No answers on this topic

Implementation Rating

Bugzilla

Bugzilla 8.0
Based on 3 answers
Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
Anonymous | TrustRadius Reviewer

TestComplete

TestComplete 6.7
Based on 5 answers
If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
Yury Vakhatov | TrustRadius Reviewer

Alternatives Considered

Bugzilla

Compared to other tools, Bugzilla is an affordable bug tracking tool that can be used for logging defects. It's a good, nice and reliable tool, which can be used initially for logging defects. Also, the list and status of the defects can be obtained easily by filtering/querying the fields. The report (along with graph) provides more detailed information about the defects of a project thus helping the management to know about the product quality.
Suhas Kashyap RR | TrustRadius Reviewer

TestComplete

I have briefly used TestExecute but since I am the only tester I have been running all of my tests through TestComplete. I have been keeping an eye on other products that SmartBear provides but for what our organization is doing right now TestComplete is the best solution.
Bernhard Rohrbacher | TrustRadius Reviewer

Scalability

Bugzilla

Bugzilla 9.0
Based on 1 answer
Shailesh Patel | TrustRadius Reviewer

TestComplete

No score
No answers yet
No answers on this topic

Return on Investment

Bugzilla

  • Unification of toolset (one tool for managing software development defects and customer escalations)
  • User appreciation for ease of use in finding interrelated issues amongst different product areas
  • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
Anonymous | TrustRadius Reviewer

TestComplete

  • On one of the applications, I've reduced the testing time from a month to five days.
  • I don't always have time to create tests for new features, then I revert to manual testing.
  • The Zephyr reports have given management insight on what happens in the QA department.
Diane Webster | TrustRadius Reviewer

Pricing Details

Bugzilla

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bugzilla Editions & Modules

Additional Pricing Details

TestComplete

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TestComplete Editions & Modules

Edition
Node-Locked Base$2,2561
Node-Locked Pro$3,9501
Float - Base$5,0771
Float - Pro$7,9011
  1. per license
Additional Pricing Details
Purchase TestComplete Base and pay for only the modules you need. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.

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