busybusy vs. Paylocity

BusyBusy is well suited for organizations with multiple off site job locations which require tracking. Due to it's ability to setup a high volume of work locations as well as bread crumb tracking between home office and job site, I think it is best suited for the service industry including construction, plumbing, landscaping etc. It is less appropriate for organization with single office on site work

Incentivized

As the HR Director, I use Paylocity several times a day for the projects I work on. The year-end dashboard has been very helpful in determining what tasks to prioritize and the communications that need to be send to to employees. It is a great collaborative environment that helps me coordinate with payroll and accounting on a daily basis for project management. I have used other platforms and while Paylocity isn't as robust in some areas, it is user friendly and has really good training materials for users. The addition of the AI has made a marked improvement in troubleshooting.

Incentivized

• Time cards
• Reporting
• Integrates with Quickbooks

Incentivized

• compensation plans
• benefits enhanced
• payroll--it's robust and relatively easy and straightforward to use
• Community! this was one we were excited about most to offer folks, as not everyone has company email
• Customer Service!!!!!!!!! I cannot say enough good things about our experience with our account manager ([...]), and most recently with the person helping with benefit open enrollment ([...]). They have truly made all the difference for our experience.
• LOVE that Paylocity quarterbacks OE changes for us!!

Incentivized

• the scheduling feature has room for improvement - the views are not condensed and cannot be viewed by all employee groups
• during the time card review process - instead of a description - it would be nice to have a reason section when changing a time card
• the geo fences around projects - I wish they could be linear

Incentivized

• While likely a security feature, Paylocity will kick you out of the system and make you log back in at strange intervals, sometimes shortly after you log in fresh.
• When searching for an employee in the "Employee Payroll File" or "Employee HR File," if the employee is not found, the system will kick you back to the Employee Search screen. It would be nice if it stayed on the page and said, "Employee not found."

Incentivized

We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity

Incentivized

There are some upgrades and features that don’t work without a full delete (app) and reinstall and some users don’t remember their login details. Admin time spent. As well there are some edits that could be beneficial

Incentivized

I find Paylocity to be almost too robust so that its functionalities are sometimes too complex to use. Sometimes it appears that they don't get a user's experience and keep a software developers mindset which doesn't always work well with users that are not at their technical level of expertise. A perfect example is the way the payroll dashboard USED to look compared to the recent update

Incentivized

I can always call the direct number and there is a representative always available to answer questions. I can also email the service desk for Paylocity or my representative and they are pretty quick to respond if we are having issues

Incentivized

We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient

Incentivized

Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.

Incentivized

I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.

Incentivized

The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.

Incentivized

I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success

Incentivized

the switch feature and easy of use for the field employees, who are not all tech savvy, is why we chose busy busy. Other softwares only used a stop/go feature which we thought could be very confusing for employees who are just switching cost codes between jobs. Also integration was cleaner on busy busy

Incentivized

I have processed payroll manually using products such as ADP, Sentric, and Paycor, and Paylocity has towered over these products in terms of accuracy, training, and reporting. I would recommend Paylocity to anyone. As we get closer to using time and labor, I feel confident that Paylocity will provide the same level of excellence as the payroll product.

Incentivized

Include more services in the packages they offer.

Incentivized

Our main function for Paylocity is payroll, data insights for employee working hours and onboarding. This has been a very reliable source for us for these functions. Payroll has been extremely easy to do using Paylocity. The onboarding process is very simple for new hires and makes the process run smooth. It is easy to find the information you are looking for while on Paylocity.

Incentivized

Support is quick and proffessional

Incentivized

• Less time entering payroll
• More accurate job details
• Less time spent on collecting time cards
• Detailed project reports as completed

Incentivized

• By using Paylocity Time and Labor instead of an outside vendor to gather punches, we've experienced a 20% reduction in allocated manpower.
• Using Paylocity's WebBenefits instead of a third-party interface between our insurance providers and Paylocity payroll has reduced electronic accounting errors by 95%.

Incentivized