Likelihood to Recommend Particularly helpful to an organization that has Windows people who are staunch Visio users and Mac people who are die-hard
OmniGraffle or Sketch users.
Read full review It's very easy to collaborate on the same file with team members and create simple concepts and flowcharts that you can use in the development process. It is also very handy for creating graphs and tables for presentations. Since this is a web application, we can use it anywhere, anytime and on any device; which provides great flexibility and accessibility. It also offers the functionality to save your work as you develop it, which is very helpful.
Read full review Pros Creative resource for various visual support items The free version is robust and nice to staff who have not used it before to get to know the product Support has been helpful when needed Read full review Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do. Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial. Draw.io is fast and performant for me compared with some of the alternatives. Read full review Cons UI navigation Connector flexibility Improved table object Read full review One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible. While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much. While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing. Draw.io could add some version control functionality for ease of rollback, auditing, & comparison. Read full review Support Rating The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
Read full review Alternatives Considered Cacoo is web-based and OS independent.
OmniGraffle is a local install and mac only.
Microsoft Visio is a desktop app also and Windows only. Two strikes for me, as I use between 2-4 different computers daily where I expect my applications to be always up-to-date and files synchronized.
Read full review Draw.io is totally free and it has most of the features a commercial product like Visio would have, so I think it is a go-to. It has good integration with Google Drive and it can export to a variety of files. You are not constrained by some commercial proprietary file format. It can be used in a browser on any device or downloaded as a desktop app.
Read full review Return on Investment Easier to diagram and create workflows without having to engage a designer's assistance. That means staff at lower billable hourly rates, reducing overall admin or billable hours cost. Less time involved in creating support documents for less robust product options. Again, reducing overall admin or billable hours cost. Most of our staff use the free version so no added cost until they are familiar and really embrace it = a reduction in upfront cost. Read full review draw.io has surely impacted our organization positively by saving some crucial time. It has not really impacted much monetarily to be honest. The ROI we got from draw.io is that it has made complex things clear for everyone in our organization. Read full review ScreenShots