What users are saying about
6 Ratings
128 Ratings
6 Ratings
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Score 7.8 out of 100
128 Ratings
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Score 7.7 out of 100

Attribute Ratings

  • draw.io is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Cacoo

70%
3 Ratings
10.0

draw.io

100%
18 Ratings

Support Rating

Cacoo

N/A
0 Ratings
8.2

draw.io

82%
9 Ratings

Likelihood to Recommend

Nulab, Inc.

Particularly helpful to an organization that has Windows people who are staunch Visio users and Mac people who are die-hard OmniGraffle or Sketch users.
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JGraph (Draw.io)

It's very easy to collaborate on the same file with team members and create simple concepts and flowcharts that you can use in the development process. It is also very handy for creating graphs and tables for presentations. Since this is a web application, we can use it anywhere, anytime and on any device; which provides great flexibility and accessibility. It also offers the functionality to save your work as you develop it, which is very helpful.
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Pros

Nulab, Inc.

  • Creative resource for various visual support items
  • The free version is robust and nice to staff who have not used it before to get to know the product
  • Support has been helpful when needed
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JGraph (Draw.io)

  • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
  • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
  • Draw.io is fast and performant for me compared with some of the alternatives.
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Cons

Nulab, Inc.

  • UI navigation
  • Connector flexibility
  • Improved table object
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JGraph (Draw.io)

  • It's not completely robust like Visio is. I'm limited in the type and quantity of shapes I can use. But hey, it's free. And it works great.
  • Creating a swimlane process flow to show how different actors work together to complete a process was a little tough to figure out at first. But you can just look up quick "how to" instructions (hint - swimlanes are called containers, and you have to rotate them so they're horizontal rather than vertical - kind of a pain).
  • Adding special shapes and other graphics can slow down the speed of the application. However, I just try to keep it simple. If you're looking for something more robust, you'll probably be a little disappointed with draw.io.
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Pricing Details

Cacoo

Starting Price

$0

Editions & Modules

Cacoo editions and modules pricing
EditionModules
Free$0.001
Plus$4.952
Team$6.003

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

draw.io

Starting Price

$5 per month

Editions & Modules

draw.io editions and modules pricing
EditionModules
Up to 10 Users51
Up to 20 Users112
Up to 50 Users27.503
Up to 75 Users41.254
Up to 100 Users555
Up to 200 Users956
Up to 500 Users152.507
Up to 750 Users1908
Up to 1,000 Users227.509
Up to 2,000 Users377.5010
Up to 5,000 Users827.5011
Up to 10,0001,577.5012

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Support Rating

Nulab, Inc.

No answers on this topic

JGraph (Draw.io)

The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
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Alternatives Considered

Nulab, Inc.

Cacoo is web-based and OS independent. OmniGraffle is a local install and mac only. Microsoft Visio is a desktop app also and Windows only. Two strikes for me, as I use between 2-4 different computers daily where I expect my applications to be always up-to-date and files synchronized.
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JGraph (Draw.io)

Draw.io is totally free and it has most of the features a commercial product like Visio would have, so I think it is a go-to. It has good integration with Google Drive and it can export to a variety of files. You are not constrained by some commercial proprietary file format. It can be used in a browser on any device or downloaded as a desktop app.
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Return on Investment

Nulab, Inc.

  • Easier to diagram and create workflows without having to engage a designer's assistance. That means staff at lower billable hourly rates, reducing overall admin or billable hours cost.
  • Less time involved in creating support documents for less robust product options. Again, reducing overall admin or billable hours cost.
  • Most of our staff use the free version so no added cost until they are familiar and really embrace it = a reduction in upfront cost.
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JGraph (Draw.io)

  • Our organization had a positive ROI migrating to Draw.io with simple cost savings over other products. We saved about 35% on our yearly "workflow, network diagram" software.
  • Migration from Gliffy was easy, but did come with some administrative overhead. Our IT team needed to go back through and check most diagrams for errors.
  • Our office saves a substantial amount of administrative overhead utilizing some of the templates provided within Draw.io.
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