What users are saying about
Top Rated
452 Ratings
Top Rated
58 Ratings
Top Rated
452 Ratings
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Score 9 out of 100
Top Rated
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Calendly is rated higher in 1 area: Likelihood to Recommend
  • Hubstaff is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.1

Calendly

91%
70 Ratings
9.0

Hubstaff

90%
22 Ratings

Likelihood to Renew

10.0

Calendly

100%
1 Rating

Hubstaff

N/A
0 Ratings

Usability

8.1

Calendly

81%
3 Ratings

Hubstaff

N/A
0 Ratings

Support Rating

8.9

Calendly

89%
65 Ratings
10.0

Hubstaff

100%
7 Ratings

Likelihood to Recommend

Calendly

Calendly is perfect for anyone scheduling appointments. We use this for sales appointments, but I see it fitting very well for service industries such as massage, hair, and even coaching. Calendly integrates with any and all calendars and gives you the freedom to set your schedule and let your clients pick their times. You can set up custom meeting times, names, descriptions etc. The range of possibilities is very wide and is extremely user-friendly.
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Hubstaff

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
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Pros

Calendly

  • Automation - With Calendly, everything is automated. I do not need to be informed before a meeting is scheduled with me, neither do I need to put calls across or send emails to cancel appointments. Calendly simply does the running around for me.
  • Reminders - In a business environment, it’s so easy for one to forget scheduled activity. However, Calendly ensures this doesn’t happen with me . Thanks to its notification reminders, which ensures I am always abreast with what I need to do next.
  • Re-scheduling - Calendly makes it so easy for myself or the other party to cancel scheduled appointments and postpone to a more convenient date.
  • No calls or emails needed by either party.
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Hubstaff

  • Its interface is also quite easy to handle and is designed in a user friendly way.
  • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
  • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
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Cons

Calendly

  • I mentioned collaborative events. You can only set this up for people who are all users inside your account. So even if I have a partner who uses Calendly under his own company account, I don't think I can make a shared event with him.
  • Also mentioned already, this isn't a con of the product but a user issue: If you make openings, people will book. So you HAVE TO be disciplined and get everything on your calendar or someone will slip in a booking when you were planning to go to lunch, etc.
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Hubstaff

  • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
  • [I believe it] needs a lot of upgrades in customer support system.
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Pricing Details

Calendly

Starting Price

$8 per month

Editions & Modules

Calendly editions and modules pricing
EditionModules
Premium$8.001
Pro$12.002
EnterpriseContact Sales3
Basic04

Footnotes

  1. Per User Per Month
  2. Per User Per Month
  3. none
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Hubstaff

Starting Price

Editions & Modules

Hubstaff editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Calendly

    I've gladly paid for it for the past 4 years and don't foresee any reason to stop using it.
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    Hubstaff

    No answers on this topic

    Usability

    Calendly

    I gave Calendly an 8 because overall I think it is very much user friendly even for someone who has never used anything similar. The only issue I have had with usability is what I already stated about how the settings are in sub categories making some things difficult to find at first.
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    Hubstaff

    No answers on this topic

    Support Rating

    Calendly

    I only reached out to Support once but they were very prompt and easy to work with. I had some questions about setting up the follow-up emails for after people would do the interview. They were very helpful and gave assistance and we solved the issue very fast. I would definitely recommend.
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    Hubstaff

    Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
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    Alternatives Considered

    Calendly

    Square Appointments I like it as well it just doesn't have the robust ability that Calendly does. Personally, if there were an ability to do that, Square Appointments could give Calendly a run for their money for their own customers. I don't see how they could move the compete with customers that aren't theirs. Not only do I personally use Calendly but I see it all the time in my business email. It is literally few seconds to schedule. When I see Calendly, I am relieved immediately. That is how easy it is to understand their platform.
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    Hubstaff

    Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
    to me. It is no doubt a great tool for planning budgets, managing workflows,
    tracking time, and best supervision capabilities.
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    Return on Investment

    Calendly

    • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
    • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
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    Hubstaff

    • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
    • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
    • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
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    Screenshots

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