Call Center Studio vs. Zendesk Talk
Call Center Studio vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Call Center Studio | N/A | Call Center Studio is a call center built on Google, a secure and stable system with what the vendor describes as industry best reporting. For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio provides a web-based, pay-as-you-go solution running on Google. It is a full-featured enterprise grade system and includes Google’s new Dialogflow and Speech API. Call Center Studio is designed… | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
Call Center Studio | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Call Center Studio | Zendesk Talk | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Call Center Studio | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Call Center Studio | Zendesk Talk | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Call Center Studio | Zendesk Talk | |
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Likelihood to Recommend | Call Center Studio | Zendesk |
Pros | Call Center Studio | Zendesk |
Cons | Call Center Studio | Zendesk |
Support Rating | Call Center Studio No answers on this topic | Zendesk |
Alternatives Considered | Call Center Studio | Zendesk |
Return on Investment | Call Center Studio | Zendesk |
ScreenShots | Call Center Studio Screenshots |