What users are saying about
22 Ratings
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47 Ratings
22 Ratings
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Score 9.1 out of 100

Cisco Business Edition 7000

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47 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

CallFire

If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Chase Muehlheuser | TrustRadius Reviewer

Cisco Business Edition 7000

I would recommend the Cisco Business Edition 7000 platform to a colleague because there are many more positives than negatives. Unified communication is essential for business, productivity and efficiency today. VOIP brings a lot of savings in internal calls between branches and other regions of the country. And it is a reliable and durable equipment.
Roberto Carvalho | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

CallFire
8.2
Cisco Business Edition 7000
Hosted PBX
CallFire
6.0
Cisco Business Edition 7000
Multi-level Interactive Voice Response (IVR)
CallFire
9.0
Cisco Business Edition 7000
User templates
CallFire
7.0
Cisco Business Edition 7000
Call reports
CallFire
10.0
Cisco Business Edition 7000
Directory of employee names
CallFire
9.0
Cisco Business Edition 7000

Call Management

CallFire
8.7
Cisco Business Edition 7000
Answering rules
CallFire
8.0
Cisco Business Edition 7000
Call recording
CallFire
10.0
Cisco Business Edition 7000
Call park
CallFire
8.5
Cisco Business Edition 7000
Call screening
CallFire
8.3
Cisco Business Edition 7000
Message alerts
CallFire
8.8
Cisco Business Edition 7000

VoIP system collaboration

CallFire
10.0
Cisco Business Edition 7000
Video conferencing
CallFire
10.0
Cisco Business Edition 7000
Audio conferencing
CallFire
10.0
Cisco Business Edition 7000

Mobile apps

CallFire
8.3
Cisco Business Edition 7000
Mobile app for iOS
CallFire
8.5
Cisco Business Edition 7000
Mobile app for Android
CallFire
8.0
Cisco Business Edition 7000

Project Management

CallFire
Cisco Business Edition 7000
7.5
Task Management
CallFire
Cisco Business Edition 7000
7.8
Gantt Charts
CallFire
Cisco Business Edition 7000
7.5
Scheduling
CallFire
Cisco Business Edition 7000
7.6
Workflow Automation
CallFire
Cisco Business Edition 7000
7.9
Mobile Access
CallFire
Cisco Business Edition 7000
7.6
Search
CallFire
Cisco Business Edition 7000
7.2
Visual planning tools
CallFire
Cisco Business Edition 7000
6.7

Communication

CallFire
Cisco Business Edition 7000
7.0
Chat
CallFire
Cisco Business Edition 7000
7.0
Notifications
CallFire
Cisco Business Edition 7000
7.4
Discussions
CallFire
Cisco Business Edition 7000
7.1
Surveys
CallFire
Cisco Business Edition 7000
7.3
Internal knowledgebase
CallFire
Cisco Business Edition 7000
7.0
Integrates with GoToMeeting
CallFire
Cisco Business Edition 7000
6.8
Integrates with Gmail and Google Hangouts
CallFire
Cisco Business Edition 7000
6.1
Integrates with Outlook
CallFire
Cisco Business Edition 7000
7.2

File Sharing & Management

CallFire
Cisco Business Edition 7000
7.0
Versioning
CallFire
Cisco Business Edition 7000
6.1
Video files
CallFire
Cisco Business Edition 7000
7.4
Audio files
CallFire
Cisco Business Edition 7000
7.6
Document collaboration
CallFire
Cisco Business Edition 7000
6.8
Access control
CallFire
Cisco Business Edition 7000
7.0
Advanced security features
CallFire
Cisco Business Edition 7000
7.8
Integrates with Google Drive
CallFire
Cisco Business Edition 7000
5.9
Device sync
CallFire
Cisco Business Edition 7000
7.3

Pros

CallFire

  • CallFire provides detailed analytics that show what/when callers select within the phone system
  • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
  • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
Justin McClelland | TrustRadius Reviewer

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Cons

CallFire

  • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
  • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
  • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
Benjamin Cutler | TrustRadius Reviewer

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CallFire

CallFire 9.0
Based on 1 answer
There is no reason not to, it has proven effective in the usage
Anonymous | TrustRadius Reviewer

Cisco Business Edition 7000

Cisco Business Edition 7000 9.0
Based on 1 answer
Renewing the Cisco software is not my decision but I am in the highly agreement of the software to renew as it has better connectivity in company network without any slowness. Integration is also one of the best feature that we can use for our other application with Cisco
Prabhjyot Singh | TrustRadius Reviewer

Usability

CallFire

No score
No answers yet
No answers on this topic

Cisco Business Edition 7000

Cisco Business Edition 7000 9.0
Based on 1 answer
Easy to use and implement in business with minimum support and training
Prabhjyot Singh | TrustRadius Reviewer

Reliability and Availability

CallFire

No score
No answers yet
No answers on this topic

Cisco Business Edition 7000

Cisco Business Edition 7000 9.0
Based on 1 answer
Yes, When I want to connect I use Cisco and it always available to connect. Some time integration with mobile app takes little time but still happy to use it without any issues.
Prabhjyot Singh | TrustRadius Reviewer

Performance

CallFire

No score
No answers yet
No answers on this topic

Cisco Business Edition 7000

Cisco Business Edition 7000 9.0
Based on 1 answer
I would say that Cisco stands alone in the market when it comes to business connectivity and other features. Not really it doesn't tend to slow down as once it is connected I believe it will connects with the company network and then it depends on how your company networks works. I am not sure if it making sense to you.
Prabhjyot Singh | TrustRadius Reviewer

Support Rating

CallFire

No score
No answers yet
No answers on this topic

Cisco Business Edition 7000

Cisco Business Edition 7000 8.0
Based on 1 answer
It still feel that support has some scope of improvement in terms of technical support like new update or version. Also, need to upgrade the security feature.
Prabhjyot Singh | TrustRadius Reviewer

In-Person Training

CallFire

No score
No answers yet
No answers on this topic

Cisco Business Edition 7000

Cisco Business Edition 7000 9.0
Based on 1 answer
It is easy to understand and with one time demo we can easily start using the Cisco. It was a group session for different teams and more technical for IT team. In house training scheduled for the team. Demo is very easy to connect and did not have much questions about it.
Prabhjyot Singh | TrustRadius Reviewer

Online Training

CallFire

No score
No answers yet
No answers on this topic

Cisco Business Edition 7000

Cisco Business Edition 7000 9.0
Based on 1 answer
There are few steps that needs to follow and that is what in online training has been schedule for. I frankly speaking didn't get the training but I know how to use it. So It is easy to understand and connect with company network. Initial setup which includes training plays a critical role.
Prabhjyot Singh | TrustRadius Reviewer

Implementation Rating

CallFire

No score
No answers yet
No answers on this topic

Cisco Business Edition 7000

Cisco Business Edition 7000 9.0
Based on 1 answer
Although, I have not involved in implementation but it was delivered on time. Project timeline was met and completed within the timeline.
Prabhjyot Singh | TrustRadius Reviewer

Alternatives Considered

CallFire

CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
Jason Revilla | TrustRadius Reviewer

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Anonymous | TrustRadius Reviewer

Scalability

CallFire

No score
No answers yet
No answers on this topic

Cisco Business Edition 7000

Cisco Business Edition 7000 10.0
Based on 1 answer
I am giving this rating as I am happy with the Cisco business edition 7000. It is easy to use and deploy with in all type of team and department.Best in network connectivity, video configuration, and telephonic service across all the verticals. For security vise it is much more reliable
Prabhjyot Singh | TrustRadius Reviewer

Return on Investment

CallFire

  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
Anonymous | TrustRadius Reviewer

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

Pricing Details

CallFire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CallFire Editions & Modules

Edition
Pro$599.001
Grow$299.001
Startup$199.001
Lite$99.001
  1. per month
Additional Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Business Edition 7000 Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CallFire
10.0
Cisco Business Edition 7000
8.2

Likelihood to Renew

CallFire
9.0
Cisco Business Edition 7000
9.0

Usability

CallFire
Cisco Business Edition 7000
9.0

Reliability and Availability

CallFire
Cisco Business Edition 7000
9.0

Performance

CallFire
Cisco Business Edition 7000
9.0

Support Rating

CallFire
Cisco Business Edition 7000
8.0

In-Person Training

CallFire
Cisco Business Edition 7000
9.0

Online Training

CallFire
Cisco Business Edition 7000
9.0

Implementation Rating

CallFire
Cisco Business Edition 7000
9.0

Scalability

CallFire
Cisco Business Edition 7000
10.0

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