What users are saying about

CallHippo vs Skype

CallHippo
6 Ratings
Skype
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Top Rated
2404 Ratings

CallHippo

6 Ratings
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Score 5 out of 100

Based on 6 reviews and ratings

Skype

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Top Rated
2404 Ratings
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Score 7.6 out of 100

Based on 2404 reviews and ratings

Feature Set Ratings

    Call Management

    6.0

    CallHippo

    60%

    Skype

    Feature Set Not Supported
    N/A
    CallHippo ranks higher in 3/3 features
    CallHippo ranks higher in 3/3 features

    Answering rules

    6.2
    62%
    5 Ratings
    N/A
    0 Ratings

    Call recording

    5.4
    54%
    5 Ratings
    N/A
    0 Ratings

    Call park

    6.5
    65%
    5 Ratings
    N/A
    0 Ratings

    Mobile apps

    5.1

    CallHippo

    51%

    Skype

    Feature Set Not Supported
    N/A
    CallHippo ranks higher in 1/1 features
    CallHippo ranks higher in 1/1 features

    Mobile app for Android

    5.1
    51%
    5 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    CallHippo

    Feature Set Not Supported
    N/A
    7.8

    Skype

    78%
    Skype ranks higher in 4/4 features
    Skype ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.3
    83%
    129 Ratings

    High quality video

    N/A
    0 Ratings
    8.0
    80%
    127 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.7
    67%
    124 Ratings

    Mobile support

    N/A
    0 Ratings
    8.2
    82%
    112 Ratings

    Screen Sharing

    CallHippo

    Feature Set Not Supported
    N/A
    7.7

    Skype

    77%
    Skype ranks higher in 2/2 features
    Skype ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.3
    83%
    112 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.2
    72%
    55 Ratings

    Online Meetings / Events

    CallHippo

    Feature Set Not Supported
    N/A
    7.8

    Skype

    78%
    Skype ranks higher in 5/5 features
    Skype ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    7.8
    78%
    79 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.3
    83%
    100 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.3
    73%
    59 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.7
    77%
    71 Ratings

    Slideshows

    N/A
    0 Ratings
    8.1
    81%
    63 Ratings

    Online Events Collaboration

    CallHippo

    Feature Set Not Supported
    N/A
    8.0

    Skype

    80%
    Skype ranks higher in 3/3 features
    Skype ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.6
    86%
    105 Ratings

    Audience polling

    N/A
    0 Ratings
    7.5
    75%
    60 Ratings

    Q&A

    N/A
    0 Ratings
    8.0
    80%
    57 Ratings

    Online Events Security

    CallHippo

    Feature Set Not Supported
    N/A
    7.6

    Skype

    76%
    Skype ranks higher in 3/3 features
    Skype ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    7.7
    77%
    81 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.3
    73%
    77 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.9
    79%
    56 Ratings

    Attribute Ratings

    • Skype is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    4.6

    CallHippo

    46%
    5 Ratings
    7.8

    Skype

    78%
    134 Ratings

    Likelihood to Renew

    5.9

    CallHippo

    59%
    2 Ratings
    9.9

    Skype

    99%
    4 Ratings

    Usability

    CallHippo

    N/A
    0 Ratings
    7.0

    Skype

    70%
    2 Ratings

    Support Rating

    1.0

    CallHippo

    10%
    1 Rating
    8.0

    Skype

    80%
    75 Ratings

    Implementation Rating

    CallHippo

    N/A
    0 Ratings
    10.0

    Skype

    100%
    3 Ratings

    Likelihood to Recommend

    CallHippo

    Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?

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    Mohit Sharma | TrustRadius Reviewer
    Mohit Sharma
    View all 5 answers on this topic

    Skype

    Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 134 answers on this topic

    Pros

    CallHippo

    • No positive sides at all.

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    Ahmet Şener | TrustRadius Reviewer
    Ahmet Şener
    View all 5 answers on this topic

    Skype

    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 134 answers on this topic

    Cons

    CallHippo

    • Waiting for iOS mobile app

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    David Rabada | TrustRadius Reviewer
    David Rabada
    View all 5 answers on this topic

    Skype

    • This is really small, but I'd love to see the emoticons updated to emojis.
    • Make calling free like some other communications app providers.
    • Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 134 answers on this topic

    Pricing Details

    CallHippo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    Optional
    5$

    Starting Price

    —

    Skype

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    CallHippo

    CallHippo 5.9
    Based on 2 answers
    It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.

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    Mohit Sharma | TrustRadius Reviewer
    Mohit Sharma
    View all 2 answers on this topic

    Skype

    Skype 9.9
    Based on 4 answers
    I really appreciate Skype for its features and quality standards. It really helps in terms of virtual assistance in the lockdown period where we need to maintain Social distancing and need to work online.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Usability

    CallHippo

    No score
    No answers yet
    No answers on this topic

    Skype

    Skype 7.0
    Based on 2 answers
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.

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    Daniel Epstein | TrustRadius Reviewer
    Daniel Epstein
    View all 2 answers on this topic

    Support Rating

    CallHippo

    CallHippo 1.0
    Based on 1 answer
    Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.

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    Ahmet Şener | TrustRadius Reviewer
    Ahmet Şener
    View all 1 answers on this topic

    Skype

    Skype 8.0
    Based on 75 answers
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product.However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.

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    Ricardo G Lopes | TrustRadius Reviewer
    Ricardo G Lopes
    View all 75 answers on this topic

    Implementation Rating

    CallHippo

    No score
    No answers yet
    No answers on this topic

    Skype

    Skype 10.0
    Based on 3 answers
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Alternatives Considered

    CallHippo

    All of them. This seemed to be the best until they got us down.

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    Tristan Desechenes | TrustRadius Reviewer
    Tristan Desechenes
    View all 5 answers on this topic

    Skype

    Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.

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    Tim Daciuk | TrustRadius Reviewer
    Tim Daciuk
    View all 134 answers on this topic

    Return on Investment

    CallHippo

    • Call to all countries supported making it easy to connect.
    • Last resort to make calls
    • Easy to use

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    Skype

    • Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
    • Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
    • The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.

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    Nestor Navarro | TrustRadius Reviewer
    Nestor Navarro
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