CallHippo vs. Skype

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallHippo
Score 6.9 out of 10
N/A
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A
Skype
Score 7.4 out of 10
N/A
Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.N/A
Pricing
CallHippoSkype
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CallHippoSkype
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$5 Per NumberNo setup fee
Additional Details
More Pricing Information
Features
CallHippoSkype
Call Management
Comparison of Call Management features of Product A and Product B
CallHippo
6.9
5 Ratings
19% below category average
Skype
-
Ratings
Answering rules7.15 Ratings00 Ratings
Call recording6.25 Ratings00 Ratings
Call park7.45 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallHippo
5.5
5 Ratings
41% below category average
Skype
-
Ratings
Mobile app for Android5.55 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
CallHippo
-
Ratings
Skype
7.5
134 Ratings
6% below category average
High quality audio00 Ratings8.0131 Ratings
High quality video00 Ratings7.8129 Ratings
Low bandwidth requirements00 Ratings6.6126 Ratings
Mobile support00 Ratings7.7114 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
CallHippo
-
Ratings
Skype
7.0
115 Ratings
13% below category average
Desktop sharing00 Ratings7.5114 Ratings
Whiteboards00 Ratings6.657 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
CallHippo
-
Ratings
Skype
6.9
115 Ratings
17% below category average
Calendar integration00 Ratings7.082 Ratings
Meeting initiation00 Ratings7.3103 Ratings
Integrates with social media00 Ratings6.262 Ratings
Record meetings / events00 Ratings7.274 Ratings
Slideshows00 Ratings6.766 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
CallHippo
-
Ratings
Skype
7.8
108 Ratings
8% below category average
Live chat00 Ratings8.5107 Ratings
Audience polling00 Ratings7.462 Ratings
Q&A00 Ratings7.559 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
CallHippo
-
Ratings
Skype
7.4
97 Ratings
12% below category average
User authentication00 Ratings7.184 Ratings
Participant roles & permissions00 Ratings7.380 Ratings
Confidential attendee list00 Ratings7.858 Ratings
Best Alternatives
CallHippoSkype
Small Businesses
CloudTalk
CloudTalk
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallHippoSkype
Likelihood to Recommend
5.5
(5 ratings)
7.2
(136 ratings)
Likelihood to Renew
8.8
(2 ratings)
10.0
(5 ratings)
Usability
-
(0 ratings)
10.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
1.0
(1 ratings)
10.0
(42 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CallHippoSkype
Likelihood to Recommend
CallHippo
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
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Microsoft
Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
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Pros
CallHippo
  • No positive sides at all.
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Microsoft
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
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Cons
CallHippo
  • Waiting for iOS mobile app
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Microsoft
  • This is really small, but I'd love to see the emoticons updated to emojis.
  • Make calling free like some other communications app providers.
  • Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
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Likelihood to Renew
CallHippo
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
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Microsoft
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
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Usability
CallHippo
No answers on this topic
Microsoft
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
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Support Rating
CallHippo
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
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Microsoft
I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
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Implementation Rating
CallHippo
No answers on this topic
Microsoft
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
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Alternatives Considered
CallHippo
All of them. This seemed to be the best until they got us down.
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Microsoft
Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
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Professional Services
CallHippo
No answers on this topic
Microsoft
The service provided is up to date, as discussed before buying.
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Return on Investment
CallHippo
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
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Microsoft
  • Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
  • Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
  • The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.
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ScreenShots