CallHub vs. LiveAgent
CallHub vs. LiveAgent
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallHub | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A | |
LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | — | ||||||||||||||
More Pricing Information |
CallHub | LiveAgent | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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CallHub | LiveAgent | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallHub | LiveAgent | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.2 (117 ratings) |
Likelihood to Renew | - (0 ratings) | 9.3 (4 ratings) |
Usability | - (0 ratings) | 8.0 (4 ratings) |
Support Rating | - (0 ratings) | 9.3 (24 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
CallHub | LiveAgent | |
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Likelihood to Recommend | CallHub | QualityUnit, LLC |
Pros | CallHub | QualityUnit, LLC |
Cons | CallHub | QualityUnit, LLC |
Likelihood to Renew | CallHub No answers on this topic | QualityUnit, LLC |
Usability | CallHub No answers on this topic | QualityUnit, LLC |
Support Rating | CallHub No answers on this topic | QualityUnit, LLC |
Implementation Rating | CallHub No answers on this topic | QualityUnit, LLC |
Alternatives Considered | CallHub No answers on this topic | QualityUnit, LLC |
Return on Investment | CallHub | QualityUnit, LLC |
ScreenShots | CallHub Screenshots | LiveAgent Screenshots |