CallHub vs. VanillaSoft
CallHub vs. VanillaSoft
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallHub | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A | |
VanillaSoft | Small Businesses (1-50 employees) | VanillaSoft is a solution for managing inside sales and lead management processes. The vendor says typical CRM software requires manual intervention and decision making by salespeople before they ever pick up the phone or send an email. In comparison, the vendor says VanillaSoft facilitates faster, more productive sales conversations. The vendor’s value proposition is that data-driven workflows and automated functionality let salespeople focus on selling -- not operating software.… | N/A |
CallHub | VanillaSoft | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | VanillaSoft offers several add-ons to use in conjunction with our base platforms including: Auto Dialing Call Recording VoIP SmartCaller ID SMS | ||||||||||||||
More Pricing Information |
CallHub | VanillaSoft | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CallHub | VanillaSoft | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Mixmax Score 8.8 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Groove, a Clari company Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallHub | VanillaSoft | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.3 (88 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (3 ratings) |
Usability | - (0 ratings) | 9.0 (3 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.9 (3 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (3 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Ease of integration | - (0 ratings) | 9.0 (1 ratings) |
Product Scalability | - (0 ratings) | 9.0 (2 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (2 ratings) |
CallHub | VanillaSoft | |
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Likelihood to Recommend | CallHub | VanillaSoft |
Pros | CallHub | VanillaSoft |
Cons | CallHub | VanillaSoft |
Likelihood to Renew | CallHub No answers on this topic | VanillaSoft |
Usability | CallHub No answers on this topic | VanillaSoft |
Reliability and Availability | CallHub No answers on this topic | VanillaSoft |
Performance | CallHub No answers on this topic | VanillaSoft |
Support Rating | CallHub No answers on this topic | VanillaSoft |
In-Person Training | CallHub No answers on this topic | VanillaSoft |
Online Training | CallHub No answers on this topic | VanillaSoft |
Implementation Rating | CallHub No answers on this topic | VanillaSoft |
Alternatives Considered | CallHub No answers on this topic | VanillaSoft |
Scalability | CallHub No answers on this topic | VanillaSoft |
Return on Investment | CallHub | VanillaSoft |
ScreenShots | CallHub Screenshots | VanillaSoft Screenshots |