What users are saying about
24 Ratings
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Score 6.2 out of 100
34 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Drip Ecommerce CRM ranks higher in 1 feature set: Email & Online Marketing

Email & Online Marketing

6.5

CallidusCloud LeadRocket

65%
8.4

Drip Ecommerce CRM

84%
Drip Ecommerce CRM ranks higher in 8/9 features

WYSIWYG email editor

6.6
66%
3 Ratings
9.4
94%
7 Ratings

Landing pages

6.4
64%
3 Ratings
N/A
0 Ratings

Dynamic content

N/A
0 Ratings
7.0
70%
6 Ratings

Ability to test dynamic content

N/A
0 Ratings
5.1
51%
6 Ratings

A/B testing

N/A
0 Ratings
8.9
89%
7 Ratings

Mobile optimization

N/A
0 Ratings
7.1
71%
8 Ratings

Email deliverability reporting

N/A
0 Ratings
10.0
100%
16 Ratings

List management

N/A
0 Ratings
10.0
100%
8 Ratings

Triggered drip sequences

N/A
0 Ratings
10.0
100%
8 Ratings

Lead Management

6.5

CallidusCloud LeadRocket

65%

Drip Ecommerce CRM

Feature Set Not Supported
N/A
CallidusCloud LeadRocket ranks higher in 3/3 features

Lead scoring and grading

8.0
80%
1 Rating
N/A
0 Ratings

Data quality management

6.4
64%
3 Ratings
N/A
0 Ratings

Automated sales alerts and tasks

5.0
50%
1 Rating
N/A
0 Ratings

Social Media Marketing

5.0

CallidusCloud LeadRocket

50%

Drip Ecommerce CRM

Feature Set Not Supported
N/A
CallidusCloud LeadRocket ranks higher in 1/1 features

Social sharing and campaigns

5.0
50%
1 Rating
N/A
0 Ratings

Platform & Infrastructure

6.4

CallidusCloud LeadRocket

64%

Drip Ecommerce CRM

Feature Set Not Supported
N/A
CallidusCloud LeadRocket ranks higher in 1/1 features

Role-based workflow & approvals

6.4
64%
3 Ratings
N/A
0 Ratings

Reporting & Analytics

CallidusCloud LeadRocket

Feature Set Not Supported
N/A
6.9

Drip Ecommerce CRM

69%
Drip Ecommerce CRM ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
7.7
77%
8 Ratings

Standard reports

N/A
0 Ratings
7.9
79%
7 Ratings

Custom reports

N/A
0 Ratings
5.0
50%
5 Ratings

Attribute Ratings

  • Drip Ecommerce CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

2.9

CallidusCloud LeadRocket

29%
15 Ratings
9.4

Drip Ecommerce CRM

94%
8 Ratings

Likelihood to Renew

6.0

CallidusCloud LeadRocket

60%
13 Ratings

Drip Ecommerce CRM

N/A
0 Ratings

Usability

7.4

CallidusCloud LeadRocket

74%
2 Ratings

Drip Ecommerce CRM

N/A
0 Ratings

Support Rating

6.0

CallidusCloud LeadRocket

60%
4 Ratings

Drip Ecommerce CRM

N/A
0 Ratings

Likelihood to Recommend

SAP

We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
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Drip Global, Inc

If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API. They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
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Pros

SAP

  • Reporting - we can send out emails all day, but if we don't have something to report to the client after-the-fact it voids the entire process. Genius provided a visually stimulating reporting tool.
  • Tracking - Genius was great at tracking opens, clicks, bounces, hard bounces, etc. This helped us clean up our system as we sent campaigns out.
  • CRM Integration - Genius was great about tracking each contact (in Salesforce) and their activity via emails.
Read full review

Drip Global, Inc

  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Read full review

Cons

SAP

  • One area of LeadFormix that could be improved is the way it schedules out an email to multiple lists. It can get problematic when an email scheduled to ten lists takes ten hours (one list per hour) to go out. It also isn't efficient to make us schedule individual emails instead of this process. I would like to be able to send out an email to ten lists and have it arrive in everyone's mailboxes at the time I scheduled it for.
  • The email design platform could use work. I've resorted to coding my emails using html, since the WYSIWYG platform seems to add unwanted and un-needed style codes throughout the email (it's not a platform for people unfamiliar with coding).
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Drip Global, Inc

  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
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Pricing Details

CallidusCloud LeadRocket

Starting Price

$50 per user per month

Editions & Modules

CallidusCloud LeadRocket editions and modules pricing
EditionModules
Marketing501

Footnotes

  1. per user per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Additional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.

Drip Ecommerce CRM

Starting Price

$19 per month

Editions & Modules

Drip Ecommerce CRM editions and modules pricing
EditionModules
Up to 500 people in account191
550 - 2,000292
2,001 - 5,000893
5,001 - 8,0001244
8,001 - 15,0002095
15,001 - 22,5003296
22,501 - 27,5004097
27,501 - 35,0005298
35,001 - 50,0006999

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Likelihood to Renew

SAP

Since the company has grown, the personal touch has dispatched and it's more difficult to get a rep. There is no longer a phone call that can be made but the responses don't take as long as others and the glitches are becoming more and more frequent.
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Drip Global, Inc

No answers on this topic

Usability

SAP

Very easy to use and designed well.
Read full review

Drip Global, Inc

No answers on this topic

Support Rating

SAP

It has declined since we started with this company and it could be better.
Read full review

Drip Global, Inc

No answers on this topic

Alternatives Considered

SAP

We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
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Drip Global, Inc

Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
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Return on Investment

SAP

  • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
  • Too many features that add very little value to business
  • You spend too much of time on the tool because the UI is very confusing
Read full review

Drip Global, Inc

  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
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Screenshots

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