What users are saying about
19 Ratings
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Score 8.9 out of 100
33 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

CallidusCloud LeadRocket

We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
Wendy Hamstra-Smith | TrustRadius Reviewer

Drip Ecommerce CRM

If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Charles Combs | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

CallidusCloud LeadRocket
6.5
Drip Ecommerce CRM
8.5
WYSIWYG email editor
CallidusCloud LeadRocket
6.6
Drip Ecommerce CRM
9.4
Landing pages
CallidusCloud LeadRocket
6.4
Drip Ecommerce CRM
Dynamic content
CallidusCloud LeadRocket
Drip Ecommerce CRM
7.0
Ability to test dynamic content
CallidusCloud LeadRocket
Drip Ecommerce CRM
5.1
A/B testing
CallidusCloud LeadRocket
Drip Ecommerce CRM
8.9
Mobile optimization
CallidusCloud LeadRocket
Drip Ecommerce CRM
7.2
Email deliverability reporting
CallidusCloud LeadRocket
Drip Ecommerce CRM
10.0
List management
CallidusCloud LeadRocket
Drip Ecommerce CRM
10.0
Triggered drip sequences
CallidusCloud LeadRocket
Drip Ecommerce CRM
10.0

Lead Management

CallidusCloud LeadRocket
6.5
Drip Ecommerce CRM
Lead scoring and grading
CallidusCloud LeadRocket
8.0
Drip Ecommerce CRM
Data quality management
CallidusCloud LeadRocket
6.4
Drip Ecommerce CRM
Automated sales alerts and tasks
CallidusCloud LeadRocket
5.0
Drip Ecommerce CRM

Social Media Marketing

CallidusCloud LeadRocket
5.0
Drip Ecommerce CRM
Social sharing and campaigns
CallidusCloud LeadRocket
5.0
Drip Ecommerce CRM

Platform & Infrastructure

CallidusCloud LeadRocket
6.4
Drip Ecommerce CRM
Role-based workflow & approvals
CallidusCloud LeadRocket
6.4
Drip Ecommerce CRM

Reporting & Analytics

CallidusCloud LeadRocket
Drip Ecommerce CRM
6.9
Dashboards
CallidusCloud LeadRocket
Drip Ecommerce CRM
7.8
Standard reports
CallidusCloud LeadRocket
Drip Ecommerce CRM
7.9
Custom reports
CallidusCloud LeadRocket
Drip Ecommerce CRM
5.1

Pros

CallidusCloud LeadRocket

  • LeadFormix allows me to manage a large number of mailing lists for the same mailing, avoiding duplicates across lists and letting me suppress lists of my choice.
  • LeadFormix has a straightforward, no-frills email program. This means I can develop my email templates and copy without the hassle of a complicated design platform
  • LeadFormix allows me to share created emails across my team. This is great for collaborated campaigns.
Stephanie Rosenburg | TrustRadius Reviewer

Drip Ecommerce CRM

  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Steve Palfreyman | TrustRadius Reviewer

Cons

CallidusCloud LeadRocket

  • The platform has room to improve on their customization for customers. CallidusCloud cannot easily customize reporting that you would specifically need but rather searches for the best resource that's closest to your demands.
  • CallidusCloud needs to improve their update process. It has almost been guaranteed that whenever an upgrade/update has been made, there will be a hidden glitch in the system that will be effected for at least 1-2 weeks after. In other words, when they fix something, something else breaks.
Amir Draquez | TrustRadius Reviewer

Drip Ecommerce CRM

  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Conrad Magalis | TrustRadius Reviewer

Likelihood to Renew

CallidusCloud LeadRocket

CallidusCloud LeadRocket 6.0
Based on 11 answers
Fortunately we insisted on a three-month contract. They realllllllllly wanted us to sign up on an annual basis, but THANK GOD we can move away from LeadFormix without having invested too much time in developing content and workflows that would not arrive in our leads' in-boxes.
Chaunce Stanton | TrustRadius Reviewer

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Usability

CallidusCloud LeadRocket

CallidusCloud LeadRocket 8.0
Based on 1 answer
Very easy to use and designed well.
Calvin Scharffs | TrustRadius Reviewer

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Support Rating

CallidusCloud LeadRocket

CallidusCloud LeadRocket 6.0
Based on 2 answers
It has declined since we started with this company and it could be better.
Amir Draquez | TrustRadius Reviewer

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

CallidusCloud LeadRocket

We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
Wendy Hamstra-Smith | TrustRadius Reviewer

Drip Ecommerce CRM

Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Jordan Comstock | TrustRadius Reviewer

Return on Investment

CallidusCloud LeadRocket

  • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
  • Too many features that add very little value to business
  • You spend too much of time on the tool because the UI is very confusing
Sundeep Gopal | TrustRadius Reviewer

Drip Ecommerce CRM

  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Matthew Gehrman | TrustRadius Reviewer

Screenshots

Pricing Details

CallidusCloud LeadRocket

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CallidusCloud LeadRocket Editions & Modules

Edition
Marketing$501
  1. per user per month
Additional Pricing Details
Additional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.

Drip Ecommerce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Drip Ecommerce CRM Editions & Modules

Edition
Up to 500 people in account$191
550 - 2,000$291
2,001 - 5,000$891
5,001 - 8,000$1241
8,001 - 15,000$2091
15,001 - 22,500$3291
22,501 - 27,500$4091
27,501 - 35,000$5291
35,001 - 50,000$6991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CallidusCloud LeadRocket
2.9
Drip Ecommerce CRM
9.4

Likelihood to Renew

CallidusCloud LeadRocket
6.0
Drip Ecommerce CRM

Usability

CallidusCloud LeadRocket
8.0
Drip Ecommerce CRM

Support Rating

CallidusCloud LeadRocket
6.0
Drip Ecommerce CRM

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