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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallMiner Eureka

    Score9 out of 10
    N/ACallMiner provides conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers a platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.N/A

    Revenue.io

    Score8 out of 10
    N/ARevenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that…N/A
    Pricing
    CallMiner EurekaRevenue.io
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CallMiner EurekaRevenue.io
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CallMiner EurekaRevenue.io
    Considered Both Products
    CallMiner
    No answer on this topic
    Revenue.io
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    CallMiner EurekaRevenue.io
    Preview Dialer
    Comparison of Preview Dialer features of CallMiner Eureka and Revenue.io
    Feature
    CallMiner Eureka
    -
    Ratings
    Revenue.io
    7.3
    13 Ratings
    0% above category average
    Contact preview00 Ratings7.113 Ratings
    Dialer-CRM integration00 Ratings8.013 Ratings
    Call notes & tags00 Ratings7.013 Ratings
    Automatic call logging00 Ratings7.113 Ratings
    Core Dialer
    Comparison of Core Dialer features of CallMiner Eureka and Revenue.io
    Feature
    CallMiner Eureka
    -
    Ratings
    Revenue.io
    6.9
    13 Ratings
    11% below category average
    Outbound dialing00 Ratings7.113 Ratings
    Inbound routing00 Ratings7.113 Ratings
    Click-to-call00 Ratings8.013 Ratings
    Recorded voicemail drop00 Ratings7.011 Ratings
    Dialer contact import00 Ratings7.113 Ratings
    Campaign & list management00 Ratings5.113 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of CallMiner Eureka and Revenue.io
    Feature
    CallMiner Eureka
    -
    Ratings
    Revenue.io
    7.5
    13 Ratings
    2% below category average
    Follow-up calls00 Ratings7.113 Ratings
    Dialer reporting & analytics00 Ratings8.013 Ratings
    Best Alternatives
    CallMiner EurekaRevenue.io
    Small Businesses
    Wingman (legacy product)
    Score9 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Gong
    Score9.1 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Zoom Revenue Accelerator
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallMiner EurekaRevenue.io
    Likelihood to Recommend
    8.0
    (5 ratings)
    8.0
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CallMiner EurekaRevenue.io
    Likelihood to Recommend
    CallMiner
    Call history tracking functionalities and the ability to manage different contacts are effective through CallMiner Eureka's capabilities. Setting the interface is an easy task and the quality of the tool services is an incredible and easy communication platform for the members of the different projects. The tool has effective scheduling functions and easy project management tools which allows effective data import through the integration tools.
    Incentivized
    Read full review
    Revenue.io
    Revenue.io's automated pricing and demand forecasting features may benefit e-commerce enterprises with a large number of products and fluctuating demand. This can assist them in remaining competitive while increasing sales and profitability. Small businesses with a restricted product offering or consistent demand may benefit less from Revenue.io's advanced pricing and forecasting services.
    Read full review
    Pros
    CallMiner
    • Intent scoring
    • Custom User Dashboards
    • Drill down to each touchpoint experience
    Incentivized
    Read full review
    Revenue.io
    • Speed at calling through lists, loading the account data into the intelligent dallier
    • Using the calling notes and other values, as triggers into our workflows
    • Using ringDNA data in our Marketing cloud journeys for customer service and sales purposes. For example, triggering an email send based on the results of a phone call
    Incentivized
    Read full review
    Cons
    CallMiner
    • Admin tools such as integration/ingestion tracking.
    Incentivized
    Read full review
    Revenue.io
    • It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone which requires a 2 step process. This can be prevented by logging into RingDNA at the start of each day before Salesforce, I just need to make this a habit!
    • When you go into "Contacts" in the dialer and search for someone, it does not predictively auto-populate Contacts based on what you have typed so far (unlike Salesloft, Outreach, etc) so you end up typing most of the contact's name each time when searching. Not a huge deal since I am primarily searching for people in Salesforce, but it would be nice to have this in dialer as well.
    Incentivized
    Read full review
    Likelihood to Renew
    CallMiner
    No answers on this topic
    Revenue.io
    Our company is very happy with RingDNA and our experience with using it only continues to improve over time.
    Incentivized
    Read full review
    Usability
    CallMiner
    No answers on this topic
    Revenue.io
    I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
    Incentivized
    Read full review
    Reliability and Availability
    CallMiner
    No answers on this topic
    Revenue.io
    They have a dedicated support team to assist with any questions or issues users may encounter while using the application. However, this feature makes this platform live and steady
    Read full review
    Performance
    CallMiner
    No answers on this topic
    Revenue.io
    Revenue.io to evaluate its performance in terms of page load times or report completion. Regarding integration with other software or systems, its integration with other tools is designed to work seamlessly with other tools and systems without slowing them down. Furthermore, integration does not affect its efficiency and leads to smooth work
    Read full review
    Support Rating
    CallMiner
    We have not yet had to contact support for our Eureka service.
    Incentivized
    Read full review
    Revenue.io
    It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.
    Incentivized
    Read full review
    In-Person Training
    CallMiner
    No answers on this topic
    Revenue.io
    Due to a comprehensive understanding of the platform to use its features and functions effectively.
    Read full review
    Implementation Rating
    CallMiner
    No answers on this topic
    Revenue.io
    Thoroughly assess your organization's revenue management needs and consider the time and resources required.
    Read full review
    Alternatives Considered
    CallMiner
    CallMiner Eureka was stronger in reporting but weaker inaccuracy. It provided good reports to focus our QA program and individuals but sometimes the interpretation of the statements was wrong.
    Incentivized
    Read full review
    Revenue.io
    I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
    Incentivized
    Read full review
    Scalability
    CallMiner
    No answers on this topic
    Revenue.io
    Overall, Revenue.io is a highly scalable platform that can adapt to the needs of businesses of varying sizes and industries. The program handles large volumes of data and users, making it suitable for companies with complex revenue management needs. Moreover, the cloud-based infrastructure allows the platform to scale up or down quickly based on changing business needs.
    Read full review
    Return on Investment
    CallMiner
    • Easy to engage with customers.
    • Effective project communication platform.
    • Easy to provide reports and also manage contacts list.
    Incentivized
    Read full review
    Revenue.io
    • RingDNA has a significant impact on our ability to manage our activities with our sales team
    • Analytics gives us absolute transparency across our sales and service teams
    • Essentially this enables us to truly see and act on what is happening and make overall improvements to marketing, sales and services
    Incentivized
    Read full review
    ScreenShots

    Revenue.io Screenshots

    Screenshot of The RingDNA Intelligent Dialer for SalesforceScreenshot of RingDNA's Dialer works seamlessly with SalesforceScreenshot of RingDNA's dashboards help sales teams predict and influence revenue