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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Campaigner

    Score2 out of 10
    N/ACampaigner is an email marketing solution built by marketers that is designed to help small, medium and large businesses strengthen customer relationships and drive sales. Campaigner advanced features include A/B split testing, workflows, API integration, segmentation, detailed reporting, and responsive design, to provide corporate-level senders with the functionality that they need to effectively track and monitor email marketing campaigns.

    $14

    per month

    Chartbeat

    Score9.2 out of 10
    N/AChartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.N/A
    Pricing
    CampaignerChartbeat
    Editions & Modules
    Essentials
    $14
    per month
    Advanced
    $35
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CampaignerChartbeat
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Chartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.
    More Pricing Information
    Community Pulse
    CampaignerChartbeat
    Considered Both Products
    Ziff Davis Inc
    No answer on this topic
    Chartbeat, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    47 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    46 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    24 Answers
    Features
    CampaignerChartbeat
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Campaigner and Chartbeat
    Feature
    Campaigner
    6.3
    4 Ratings
    24% below category average
    Chartbeat
    -
    Ratings
    WYSIWYG email editor8.04 Ratings00 Ratings
    Dynamic content4.04 Ratings00 Ratings
    Ability to test dynamic content4.04 Ratings00 Ratings
    Landing pages8.02 Ratings00 Ratings
    A/B testing3.03 Ratings00 Ratings
    Mobile optimization7.04 Ratings00 Ratings
    Email deliverability reporting6.04 Ratings00 Ratings
    List management8.04 Ratings00 Ratings
    Triggered drip sequences9.02 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Campaigner and Chartbeat
    Feature
    Campaigner
    4.7
    4 Ratings
    47% below category average
    Chartbeat
    -
    Ratings
    Dashboards5.01 Ratings00 Ratings
    Standard reports8.04 Ratings00 Ratings
    Custom reports1.03 Ratings00 Ratings
    Web Analytics
    Comparison of Web Analytics features of Campaigner and Chartbeat
    Feature
    Campaigner
    -
    Ratings
    Chartbeat
    7.8
    15 Ratings
    4% below category average
    Lead Conversion Tracking00 Ratings6.15 Ratings
    Bounce Rate Measurement00 Ratings6.89 Ratings
    Device and Browser Reporting00 Ratings7.714 Ratings
    Pageview Tracking00 Ratings8.913 Ratings
    Event Tracking00 Ratings8.58 Ratings
    Reporting in real-time00 Ratings9.414 Ratings
    Referral Source Tracking00 Ratings8.414 Ratings
    Customizable Dashboards00 Ratings6.712 Ratings
    Best Alternatives
    CampaignerChartbeat
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Lead Forensics
    Score9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Alexa Internet (discontinued)
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CampaignerChartbeat
    Likelihood to Recommend
    2.0
    (5 ratings)
    10.0
    (69 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.9
    (9 ratings)
    Usability
    5.0
    (2 ratings)
    10.0
    (60 ratings)
    Support Rating
    1.0
    (2 ratings)
    8.1
    (10 ratings)
    User Testimonials
    CampaignerChartbeat
    Likelihood to Recommend
    Ziff Davis Inc
    Workflow feature makes this best suited for those who want to send a series of emails over time based on contact attributes and behavior. Ability to add custom fields and define segments makes this tool valuable for very targeted email campaigns. Lack of communication about releases and poor technical support means your users will need to be fairly skilled in critical thinking and more technical than average. Our knowledge of system came from lots of trial and error.
    Incentivized
    Read full review
    Chartbeat, Inc.
    The main point of benefit is the realtime data. This is vital to our team as we are publishing a lot of content per day, so we have a busy homepage to manage and it's important to know which content is performing well. We also like to get an understanding as quickly as possible - which Chartbeat offers - of where traffic is coming from. Often we will see an example where a page is getting high traffic from Google, for example, and we know that might not need to be placed so prominently on the homepage because the traffic is arriving to us externally anyway. Without that depth of understanding what is performing best and why - updated immediately, unlike in Google Analytics now - our homepage would not be as well optimised for users coming to us direct
    Incentivized
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    Pros
    Ziff Davis Inc
    • Number 1, is it's ease of use. We have not run into any problems where someone finds Campaigner difficult to use and this comes in handy every day. The more people that know how to use it the better because it reduces stress/buildup on others.
    • We love the reporting system here. We use the clicks and opens to follow up with people all the time so to have all that detailed information is very beneficial.
    • Customization is great. You can really make all your emails look exactly like they're pictured in your head.
    Read full review
    Chartbeat, Inc.
    • Provides easy at-a-glance look at what people are reading right now
    • Heads-up Display allows you to make sure the homepage is showing the content people want to read
    • Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
    Read full review
    Cons
    Ziff Davis Inc
    • Campaigner is just too bare-bones. When we first started using Campaigner close to a decade ago it was perfect for what it was. But nowadays Campaigner is missing several features that their competitors offer like exit intent and cart abandonment emails.
    • Campaigner has an astonishingly bad unsubscribe option. We have had many customers complain to us over the years that when they try to unsubscribe through the emails Campaigner sends, their unsubscribe does not go through.
    • Hard to change account settings such as changing our subscription plan. We had to call and were told to wait 24 hours just to make a small change to our account.
    Incentivized
    Read full review
    Chartbeat, Inc.
    • Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
    • More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
    • Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
    Incentivized
    Read full review
    Likelihood to Renew
    Ziff Davis Inc
    I can't see us not renewing unless we find something better. This is highly unlikely because there was a thorough research done for use to chose the best marketing client and it always came back to campaigner.
    Read full review
    Chartbeat, Inc.
    I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
    Read full review
    Usability
    Ziff Davis Inc
    Great features but awful tech support experiences over five years of use. Some releases broke our workflows and Campaigner could never explain why. Our initial plan provided a designed client support contact. This individual changed frequently without notice and at one point they decided our plan no longer included a designated contact. Of course this was never communicated to us until we tried to reach out to the person. If you are tech savy this system might be for you but you'll be on your own.
    Incentivized
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    Chartbeat, Inc.
    I am able to "set it and forget it," keeping it up on my monitor for either constant checking or just keeping an eye on the numbers during the day. I'm also able to keep track of what times are perfect to post a story and which stories rack up the most traffic.
    Incentivized
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    Support Rating
    Ziff Davis Inc
    Everything takes a minimum of 24 hours to solve and after being with campaigner for several years we were just told for the first time we have an account rep which we never even spoke to.
    Incentivized
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    Chartbeat, Inc.
    I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
    Incentivized
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    Alternatives Considered
    Ziff Davis Inc
    MailChimp is far more customizable and User-Friendly, although Campaigner gets the job done. Campaigner could benefit from a design upgrade to bring their look into the modern realm. The drag and drop features and email customization of MailChimp, Campaigner is lacking. However, MailChimp is pricier. So you are definitely getting what you pay for.
    Incentivized
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    Chartbeat, Inc.
    Omnilytics is more robust, detailed, and catered for an intermediate media user, while I think Chartbeat is a more user-friendly and beginner-oriented piece of technology. That being said, there is an impressive amount of lift for Chartbeat, and it's evident that simplicity is the key to using a software daily (which is absolutely the point in the content world).
    Incentivized
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    Return on Investment
    Ziff Davis Inc
    • We are able to sell Campaigner as a premium feature
    • The plans can be a bit pricey
    • We do cover cost by using their flexible "bucket" model.
    Incentivized
    Read full review
    Chartbeat, Inc.
    • It has helped us save time in report generation and performance analysis.
    • By helping us evaluate our contributors, we're able to get our money's worth.
    • Seeing our numbers on the Big Board fosters healthy competition among brands, motivating us to distribute our stories better.
    Incentivized
    Read full review
    ScreenShots

    Chartbeat Screenshots

    Screenshot of Big Board: For newsrooms, the leaderboard-style visualization shows the top stories on the biggest screen.Screenshot of Real-time dashboard: Displays how an audience is connecting with content in the moment – across platforms, channels, and devices.Screenshot of Historical Dashboard: To assess content performance, KPIs, and valuable trends over the long term.Screenshot of Heads Up Display: Shows which homepage articles are the top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page.Screenshot of Video Dashboard: Reveals how video content captures viewer attention.Screenshot of Conversion Dashboard: Tracks conversion metrics and insights.