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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canvas

    Score8.6 out of 10
    N/AInstructure is an educational software company based in Sandy, Utah. It is the developer of the Canvas learning management system, which is a comprehensive software package that competes with such systems as Blackboard Learning System, SumTotal and Saba.N/A

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Pricing
    CanvasGoogle Voice
    Editions & Modules
    No answers on this topic
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Offerings
    Pricing Offerings
    CanvasGoogle Voice
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    CanvasGoogle Voice
    Considered Both Products
    Instructure
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    95%
    Would buy again
    41 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    21 Answers
    91%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    93%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    CanvasGoogle Voice
    Learning Management
    Comparison of Learning Management features of Canvas and Google Voice
    Feature
    Canvas
    9.0
    42 Ratings
    11% above category average
    Google Voice
    -
    Ratings
    Course authoring8.142 Ratings00 Ratings
    Course catalog or library9.838 Ratings00 Ratings
    Player/Portal9.932 Ratings00 Ratings
    Learning content9.035 Ratings00 Ratings
    Mobile friendly9.041 Ratings00 Ratings
    Progress tracking & certifications8.138 Ratings00 Ratings
    Assignments8.142 Ratings00 Ratings
    Compliance management9.033 Ratings00 Ratings
    Learning administration9.037 Ratings00 Ratings
    Learning reporting & analytics9.039 Ratings00 Ratings
    Social learning9.034 Ratings00 Ratings
    Gamification9.62 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning9.03 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Canvas and Google Voice
    Feature
    Canvas
    -
    Ratings
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Hosted PBX00 Ratings6.025 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings
    User templates00 Ratings1.419 Ratings
    Call reports00 Ratings7.046 Ratings
    Directory of employee names00 Ratings9.027 Ratings
    Call Management
    Comparison of Call Management features of Canvas and Google Voice
    Feature
    Canvas
    -
    Ratings
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Answering rules00 Ratings8.546 Ratings
    Call recording00 Ratings8.152 Ratings
    Call park00 Ratings6.422 Ratings
    Call screening00 Ratings10.060 Ratings
    Message alerts00 Ratings9.065 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Canvas and Google Voice
    Feature
    Canvas
    -
    Ratings
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Video conferencing00 Ratings6.022 Ratings
    Audio conferencing00 Ratings8.039 Ratings
    Video screen sharing00 Ratings8.014 Ratings
    Instant messaging00 Ratings8.027 Ratings
    Mobile apps
    Comparison of Mobile apps features of Canvas and Google Voice
    Feature
    Canvas
    -
    Ratings
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Mobile app for iOS00 Ratings6.945 Ratings
    Mobile app for Android00 Ratings7.451 Ratings
    Best Alternatives
    CanvasGoogle Voice
    Small Businesses
    Google Classroom
    Score8 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Schoology Learning
    Score8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    D2L Brightspace
    Score7.8 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CanvasGoogle Voice
    Likelihood to Recommend
    9.3
    (84 ratings)
    7.5
    (73 ratings)
    Likelihood to Renew
    9.3
    (5 ratings)
    9.3
    (7 ratings)
    Usability
    9.4
    (10 ratings)
    8.0
    (11 ratings)
    Support Rating
    9.0
    (11 ratings)
    7.0
    (35 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CanvasGoogle Voice
    Likelihood to Recommend
    Instructure
    It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]
    Incentivized
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    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
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    Pros
    Instructure
    • Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options.
    • Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments.
    • Allowing teachers to create community with each other and collaborate in each-other's space.
    • Discussion platforms within classrooms for students to communicate with each-other and with their teachers.
    • Easy messaging portal within each virtual classroom.
    Incentivized
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    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
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    Cons
    Instructure
    • Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
    • Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
    • They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.
    Incentivized
    Read full review
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Likelihood to Renew
    Instructure
    The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.
    Incentivized
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    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
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    Usability
    Instructure
    The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software
    Incentivized
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    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
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    Support Rating
    Instructure
    I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas
    Incentivized
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    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
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    In-Person Training
    Instructure
    The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user
    Incentivized
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    Google
    No answers on this topic
    Online Training
    Instructure
    The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.
    Incentivized
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    Google
    No answers on this topic
    Implementation Rating
    Instructure
    Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January
    Incentivized
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    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
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    Alternatives Considered
    Instructure
    Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.
    Read full review
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
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    Contract Terms and Pricing Model
    Instructure
    No answers on this topic
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Professional Services
    Instructure
    No answers on this topic
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Return on Investment
    Instructure
    • Canvas has helped us provide a more robust online component to our courses.
    • Canvas has helped us better adapt to a rapidly changing educational landscape.
    • Canvas has reduced the time that we have to spend training faculty on how to use our learning management system.
    Incentivized
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    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    ScreenShots