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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    IBM Cloud Object Storage

    Score9 out of 10
    N/AIBM Cloud Object Storage is an IBM Cloud product in the endpoint backup and IaaS categories. It is commonly used for data archiving and backup, for web and mobile applications, and as scalable, persistent storage for analytics.

    $0

    per month

    Pricing
    Carbonite by OpenTextIBM Cloud Object Storage
    Editions & Modules
    No answers on this topic
    One-Rate Plan
    As low as USD $12/TB a month
    per month
    Standard Plan
    Free up to 5GB—no minimum fee, pay only for what you use
    per month
    Offerings
    Pricing Offerings
    Carbonite by OpenTextIBM Cloud Object Storage
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The One-Rate and Standard service plans for Cloud Object Storage include resiliency options, flexible data classes and built-in security. Pricing is based on the choice of location, storage class and resiliency choice.
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextIBM Cloud Object Storage
    Considered Both Products
    OpenText
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    95%
    Would buy again
    62 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    62 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    96%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    Carbonite by OpenTextIBM Cloud Object Storage
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and IBM Cloud Object Storage
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    IBM Cloud Object Storage
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and IBM Cloud Object Storage
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    IBM Cloud Object Storage
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Carbonite by OpenText and IBM Cloud Object Storage
    Feature
    Carbonite by OpenText
    -
    Ratings
    IBM Cloud Object Storage
    8.5
    156 Ratings
    3% above category average
    Service-level Agreement (SLA) uptime00 Ratings6.8144 Ratings
    Dynamic scaling00 Ratings8.9144 Ratings
    Elastic load balancing00 Ratings9.0141 Ratings
    Monitoring tools00 Ratings8.4145 Ratings
    Security controls00 Ratings9.4150 Ratings
    Best Alternatives
    Carbonite by OpenTextIBM Cloud Object Storage
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    DigitalOcean Droplets
    Score9.7 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    SAP on IBM Cloud
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextIBM Cloud Object Storage
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.9
    (159 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    9.1
    (2 ratings)
    Usability
    8.7
    (3 ratings)
    7.3
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.2
    (3 ratings)
    9.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    5.8
    (4 ratings)
    User Testimonials
    Carbonite by OpenTextIBM Cloud Object Storage
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    IBM
    In my experience, IBM Cloud Object Storage is well suited for projects like the one I am working on. This includes the use of natural language classification and the uploading of data to train a machine learning model for tag suggestions based on a body of text. Using IBM Cloud Object Storage has helped with this greatly. IBM Cloud Object Storage has also been great for Big Data Analytics thanks to its scalablilty and ease of use for large datasets. Alongside IBM Watson and our team's internal big data tools we've managed to process and analyze data more efficiently, leading to key insights that have driven business value for our clients.
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    IBM
    • IBM Cloud Object Storage is an excellent choice for disaster recovery and backup solutions. Its high durability and geographic redundancy ensure that our backup data is safe and can be quickly restored in case of a disaster. This capability is crucial for maintaining our business continuity and minimizing downtime. We have deployed our loads in an IKS cluster distributed in 3 different AZs with stateful data allocated in COS.
    • We have a video streaming application and need to store and deliver a vast library of video content to millions of users worldwide, so we store our data in COS, which is cheap and reliable.
    • We have a bunch of data that must be analyzed and stored in datasets for fraud detection, risk management, and customer insights. In these cases, this data is moved from Onprem to IBM Cloud so we can use cheap storage like COS.
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    IBM
    • Searching and retrieving—full-text search or metadata search—is one of the significant areas of improvement. It isn't easy to search for data with this.
    • Integration with other IBM cloud services is trickier. For example, integrating this with API Connect to access the data from API will be difficult for users.
    • Support - I think you should have more support community.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    IBM
    because it is a robust, safe and flexible product
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    IBM
    For my use cases, it has been a very smooth experience. Even my new colleagues have been able to get on top of things very quickly. This shows how easy it is to work with
    Incentivized
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    Reliability and Availability
    OpenText
    No answers on this topic
    IBM
    We rarely face downtime or access issues with IBM Cloud Object Storage. It’s mostly available when we need it, even during peak hours or heavy data loads.
    Incentivized
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    Performance
    OpenText
    No answers on this topic
    IBM
    I would give it a 9 because it works smooth with our AI and analytics tools, no major slowdown. Pages and dashboards load fine most of the time, and reports finish in decent time even when data is heavy.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    IBM
    I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.
    Incentivized
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    Online Training
    OpenText
    No answers on this topic
    IBM
    I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    IBM
    Yes Our organization used IBM professional services to implement IBM object storage because of its data consistency and multiple way to upload and download data and its encryption security features. Also that its brand matter for the any organization to secure the layer and storage. It sis also verify that application and system are compatibale for this product
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    IBM
    Amazon S3 is a great service to safely back up your data where redundancy is guaranteed, and the cost is fair. In the past I have used Amazon S3 for data that we backup and hope we never need to access, but in the case of a catastrophic or even small slip of the finger with the delete command, we know our data and our client's data is safely backed up by Amazon S3. Amazon S3 service is a good option, but based on the features it provides compared with IBM Cloud Object Storage, it is less suitable. IBM Cloud Object Storage is also integrated with more services, like IBM Cloud SQL and IBM Aspera, which AWS does not provide to transfer files at maximum speed in the world.
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    IBM
    Scaling up the number of users can lead to significant increases in licensing costs, which, while not a technical limitation, can be a practical constraint for some organizations
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    IBM
    • This allows us to recommend a platform to our clients that will quickly help them create new, efficient business processes with very little development.
    • This saves clients hours and days of manual analysis of images, allowing the system to do the work when attaching Object Storage to models.
    • There is a learning curve in utilizing the storage and the modeling, but once up and running, it works well during deployment.
    Incentivized
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    ScreenShots

    IBM Cloud Object Storage Screenshots

    Screenshot of Cloud Object Storage set upScreenshot of storage bucket creationScreenshot of the Access Management interfaceScreenshot of the interface to create, add and management of Storage BucketsScreenshot of data uploadingScreenshot of usage details