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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareCloud

    Score9.1 out of 10
    N/ACareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    Pricing
    CareCloudJazzHR
    Editions & Modules
    No answers on this topic
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    Offerings
    Pricing Offerings
    CareCloudJazzHR
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    CareCloudJazzHR
    Considered Both Products
    CareCloud
    No answer on this topic
    Employ Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Features
    CareCloudJazzHR
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CareCloud and JazzHR
    Feature
    CareCloud
    8.0
    1 Ratings
    7% above category average
    JazzHR
    -
    Ratings
    Claims management8.01 Ratings00 Ratings
    Patient billing8.01 Ratings00 Ratings
    Financial Reporting8.01 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CareCloud and JazzHR
    Feature
    CareCloud
    8.0
    1 Ratings
    4% above category average
    JazzHR
    -
    Ratings
    Multi-location support8.01 Ratings00 Ratings
    Calendar interface8.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CareCloud and JazzHR
    Feature
    CareCloud
    8.0
    1 Ratings
    10% above category average
    JazzHR
    -
    Ratings
    Charting / document management9.01 Ratings00 Ratings
    Templates9.01 Ratings00 Ratings
    Mobile/tablet support5.01 Ratings00 Ratings
    Customization9.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CareCloud and JazzHR
    Feature
    CareCloud
    8.7
    1 Ratings
    4% above category average
    JazzHR
    -
    Ratings
    HIPAA compliance9.01 Ratings00 Ratings
    Role-based permission levels8.01 Ratings00 Ratings
    Data backups and redundancy9.01 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CareCloud and JazzHR
    Feature
    CareCloud
    8.0
    1 Ratings
    6% above category average
    JazzHR
    -
    Ratings
    Task tracking7.01 Ratings00 Ratings
    Specialty-specific workflows8.01 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of CareCloud and JazzHR
    Feature
    CareCloud
    -
    Ratings
    JazzHR
    2.9
    54 Ratings
    93% below category average
    Job Requisition Management00 Ratings3.748 Ratings
    Company Website Posting00 Ratings2.752 Ratings
    Publish to Social Media00 Ratings2.345 Ratings
    Job Search Site Posting00 Ratings3.949 Ratings
    Customized Application Form00 Ratings2.552 Ratings
    Resume Management00 Ratings3.154 Ratings
    Duplicate Candidate Prevention00 Ratings1.732 Ratings
    Candidate Search00 Ratings2.750 Ratings
    Applicant Tracking00 Ratings3.554 Ratings
    Collaboration00 Ratings3.551 Ratings
    Task Creation and Delegation00 Ratings2.946 Ratings
    Email Templates00 Ratings3.151 Ratings
    User Permissions00 Ratings3.351 Ratings
    Notifications and Alerts00 Ratings3.150 Ratings
    Reporting00 Ratings1.044 Ratings
    Best Alternatives
    CareCloudJazzHR
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareCloudJazzHR
    Likelihood to Recommend
    9.0
    (1 ratings)
    3.1
    (57 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    3.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CareCloudJazzHR
    Likelihood to Recommend
    CareCloud
    If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
    Incentivized
    Read full review
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
    Read full review
    Pros
    CareCloud
    • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
    • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
    • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
    Incentivized
    Read full review
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
    Read full review
    Cons
    CareCloud
    • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
    • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
    • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
    Incentivized
    Read full review
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
    Read full review
    Likelihood to Renew
    CareCloud
    No answers on this topic
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
    Read full review
    Usability
    CareCloud
    No answers on this topic
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
    Read full review
    Support Rating
    CareCloud
    No answers on this topic
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
    Read full review
    Implementation Rating
    CareCloud
    No answers on this topic
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
    Read full review
    Alternatives Considered
    CareCloud
    Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
    Incentivized
    Read full review
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
    Read full review
    Return on Investment
    CareCloud
    No answers on this topic
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
    Read full review
    ScreenShots

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.