What users are saying about
7 Ratings
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Score 8.3 out of 100
1 Rating
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Score 1 out of 100

Likelihood to Recommend

Catchpoint

It's an excellent tool for monitoring results and looking for failures, errors, or abnormal behavior in your applications; also, you can configure alerts to be sent to the appropriate person in case of failures. It can be used to run a smoke test so you can save some time. It's not the appropriate tool to run regression testing.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
Anonymous | TrustRadius Reviewer

Pros

Catchpoint

  • Reporting
  • Customized scripts
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

  • Network monitoring was pretty on point. Not a lot of false positives.
  • Easy to deploy.
  • Easy to use.
Anonymous | TrustRadius Reviewer

Cons

Catchpoint

  • Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
  • Pricing for Catchpoint Points is too high. Limits the number of tests we use.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

  • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
  • Integration with other systems, but again, it is EOL, so doesn't matter.
  • MiB library needs a refresh, but again, EOL.
Anonymous | TrustRadius Reviewer

Usability

Catchpoint

Catchpoint 7.0
Based on 1 answer
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Catchpoint

Catchpoint 8.9
Based on 6 answers
Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Catchpoint

We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
Anonymous | TrustRadius Reviewer

Return on Investment

Catchpoint

  • It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
  • It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).
Anonymous | TrustRadius Reviewer

PacketTrap (Discontinued)

No answers on this topic

Pricing Details

Catchpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PacketTrap (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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