TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Catchpoint

Please fill out the form below to get in touch.

LogicMonitor

Connect with LogicMonitor

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with LogicMonitor so that LogicMonitor and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catchpoint

    Score8.5 out of 10
    N/ACatchpoint is an Internet Performance Monitoring (IPM) and Digital Experience Monitoring (DEM) platform designed to provide visibility into the entire "Internet Stack"—from local user devices to global network infrastructure. Following its acquisition by LogicMonitor in December 2025, the platform is being integrated as a core component of the LM Envision observability suite to bridge the gap between internal infrastructure health and external user experience.

    $10,000

    per year

    Splunk Cloud Platform

    Score8 out of 10
    N/ASplunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A
    Pricing
    CatchpointSplunk Cloud Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CatchpointSplunk Cloud Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking—
    More Pricing Information
    Community Pulse
    CatchpointSplunk Cloud Platform
    Considered Both Products
    LogicMonitor
    Chose Catchpoint
    Primary reason was the numbers of Pops available.
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    82 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    72 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    81 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    69 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    CatchpointSplunk Cloud Platform
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Catchpoint and Splunk Cloud Platform
    Feature
    Catchpoint
    -
    Ratings
    Splunk Cloud Platform
    8.2
    20 Ratings
    4% above category average
    Centralized event and log data collection00 Ratings9.019 Ratings
    Correlation00 Ratings8.419 Ratings
    Event and log normalization/management00 Ratings9.220 Ratings
    Deployment flexibility00 Ratings7.220 Ratings
    Integration with Identity and Access Management Tools00 Ratings7.718 Ratings
    Custom dashboards and workspaces00 Ratings8.920 Ratings
    Host and network-based intrusion detection00 Ratings8.217 Ratings
    Data integration/API management00 Ratings7.310 Ratings
    Behavioral analytics and baselining00 Ratings7.28 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.210 Ratings
    Response orchestration and automation00 Ratings7.48 Ratings
    Reporting and compliance management00 Ratings8.810 Ratings
    Incident indexing/searching00 Ratings8.711 Ratings
    Best Alternatives
    CatchpointSplunk Cloud Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco ThousandEyes
    Score9.1 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CatchpointSplunk Cloud Platform
    Likelihood to Recommend
    8.4
    (84 ratings)
    8.8
    (21 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    9.1
    (1 ratings)
    Usability
    8.1
    (3 ratings)
    8.4
    (7 ratings)
    Support Rating
    8.8
    (82 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CatchpointSplunk Cloud Platform
    Likelihood to Recommend
    LogicMonitor
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    Cisco
    Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    Cisco
    • This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
    • Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
    • Splunk Cloud enables me to create and schedule statistical reports on network use for Management.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    Cisco
    • The SPL programming language that the queries are built in is not very intuitive.
    • There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
    • I would like to see more free training/familiarization information made available.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
    Read full review
    Cisco
    Ease of use and have all the features we need
    Incentivized
    Read full review
    Usability
    LogicMonitor
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
    Read full review
    Cisco
    Splunk AI Assistant for SPL is good tool, as I said, it is really useful for educational purpose, taking in its hands small and simple tasks (ex:small query dashboard,...), but it's not a ten because the contextual memory for complex issues/dashboarding/reports etc can be limited, and can sometime suggets none optimized query which are not always checked by teammates and can cause issue on the long term.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
    Read full review
    Cisco
    Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    very easy to implement as the product is user-friendly
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    LogicMonitor
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
    Read full review
    Cisco
    Vs elastic: - SPL's statistical functions superior to KQL for complex correlations - Better enterprise support, less operational overhead - Splunk Cloud Platform's detection engineering more mature vs Sentinel: - SPL more powerful than KQL for custom analytics - Better cross-platform visibility (non-Azure environments) vs Datadog - SPL enables deeper forensic Investigations - Superior compliance/audit capabilities
    Incentivized
    Read full review
    Return on Investment
    LogicMonitor
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
    Read full review
    Cisco
    • End-end visibility across your departmental silos
    • Strengthen the overall global monitoring posture
    • Move from Reactive to Proactive Monitoring
    • Highly secure environment at your finger-tips
    • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
    Incentivized
    Read full review
    ScreenShots