What users are saying about
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Top Rated
60 Ratings
110 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
110 Ratings
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Score 9.2 out of 100

Attribute Ratings

  • Wireshark is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.9

Catchpoint

89%
45 Ratings
9.4

Wireshark

94%
18 Ratings

Likelihood to Renew

9.1

Catchpoint

91%
1 Rating
10.0

Wireshark

100%
1 Rating

Usability

5.5

Catchpoint

55%
2 Ratings
10.0

Wireshark

100%
2 Ratings

Support Rating

8.9

Catchpoint

89%
48 Ratings
10.0

Wireshark

100%
6 Ratings

Implementation Rating

Catchpoint

N/A
0 Ratings
10.0

Wireshark

100%
3 Ratings

Likelihood to Recommend

Catchpoint

Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
Anonymous | TrustRadius Reviewer

Wireshark

I don't know of any other tool that works as well as Wireshark for packet capture an inspection. It's extremely easy to get up and running, and even with little to no knowledge of how to use the tool, you can be looking at all the traffic coming off a network interface.
Chase Palmer, CISSP | TrustRadius Reviewer

Pros

Catchpoint

  • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
  • Catchpoint synthetic test that will be set up target an endpoint or URLS
  • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
Habtamu Asfaw | TrustRadius Reviewer

Wireshark

  • Light-weight software - Does not require high end specifications; also runs smoothly on Legacy systems
  • Filter function - Lets you filter you packets from thousands to tens so as to find your target much easily
  • Simultaneous capturing on all the network adapters - You can capture packets from all the Network Interface Cards (NIC's) at once.
Jaspreet Singh | TrustRadius Reviewer

Cons

Catchpoint

  • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
Anonymous | TrustRadius Reviewer

Wireshark

  • A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
  • Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
  • More powerful data processing would be welcomed
Mauro Biefeni | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Catchpoint Editions & Modules

Additional Pricing Details
- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking

Wireshark

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Wireshark Editions & Modules

Edition
WiresharkFree
  1. none
Additional Pricing Details

Likelihood to Renew

Catchpoint

Catchpoint 9.1
Based on 1 answer
Great and convenient to use.
Anonymous | TrustRadius Reviewer

Wireshark

Wireshark 10.0
Based on 1 answer
No answer on this topic is available.

Usability

Catchpoint

Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

Wireshark

Wireshark 10.0
Based on 2 answers
I give Wireshark a 10 for usability because it is very usable. Just about anyone can capture packets within a few seconds of opening the program. The analysis is a science but as far as just using Wireshark; it's very easy.
Kenneth Hess | TrustRadius Reviewer

Support Rating

Catchpoint

Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
Anonymous | TrustRadius Reviewer

Wireshark

Wireshark 10.0
Based on 6 answers
I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.
Drew Harrison | TrustRadius Reviewer

Implementation Rating

Catchpoint

No score
No answers yet
No answers on this topic

Wireshark

Wireshark 10.0
Based on 3 answers
Simple and easy setup.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Catchpoint

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Brian Gill | TrustRadius Reviewer

Wireshark

Wireshark is a free tool that came highly recommended by one of our former network security consultants. Using the tool he was able to resolve all of our higher tier network tickets, so we observed first hand why we needed to add Wireshark into our toolset. We received in-depth instruction and training scenarios that demonstrated the effectiveness and power of the product, so we didn't spend any time reviewing competing products.
Anonymous | TrustRadius Reviewer

Return on Investment

Catchpoint

  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
Anonymous | TrustRadius Reviewer

Wireshark

  • It is Easy to Use and Setup is very Easy
  • The data captured can be shared with different teams for further troubleshooting and working on a resolution to the issue.
  • Easy to Analyze the data, create own filters with easy to use expressions.
Arnab Mukherjee | TrustRadius Reviewer

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