Catchpoint vs. Wireshark

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 8.6 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless…N/A
Wireshark
Score 9.3 out of 10
N/A
Wireshark is a free and open source network troubleshooting tool.
$0
Pricing
CatchpointWireshark
Editions & Modules
No answers on this topic
Wireshark
Free
Offerings
Pricing Offerings
CatchpointWireshark
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointWireshark
Top Pros
Top Cons
Best Alternatives
CatchpointWireshark
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.7 out of 10

No answers on this topic

Medium-sized Companies
ThousandEyes
ThousandEyes
Score 8.9 out of 10
PRTG
PRTG
Score 8.6 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
PRTG
PRTG
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointWireshark
Likelihood to Recommend
8.6
(58 ratings)
9.5
(29 ratings)
Likelihood to Renew
8.3
(2 ratings)
10.0
(1 ratings)
Usability
7.7
(3 ratings)
10.0
(2 ratings)
Support Rating
9.6
(58 ratings)
10.0
(3 ratings)
Implementation Rating
8.2
(1 ratings)
10.0
(1 ratings)
User Testimonials
CatchpointWireshark
Likelihood to Recommend
Catchpoint Systems Inc
A Solid product, provides meaningful accurate data results from synthetic monitoring. Catchpoint as a vendor has acted as a reliable business partner and promotes good relationship with customers and provides them with meaningful support. Support engineer and account manager make efforts to maintain helpful relationship for services offered. Been able to work with us to provide input for code changes and enhancements for payload used for synthetics.
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Open Source
I don't know of any other tool that works as well as Wireshark for packet capture an inspection. It's extremely easy to get up and running, and even with little to no knowledge of how to use the tool, you can be looking at all the traffic coming off a network interface.
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Pros
Catchpoint Systems Inc
  • Global Monitoring: Catchpoint offers an extensive network of monitoring locations worldwide, allowing organizations to simulate user experiences from different geographical regions. This capability helps identify performance variations based on location, ensuring a consistent and optimal experience for users across the globe.
  • Alerting and Root Cause Analysis: Catchpoint offers robust alerting mechanisms that notify organizations when performance thresholds are exceeded or anomalies occur. These alerts enable prompt incident response and troubleshooting. Catchpoint's root cause analysis capabilities help identify the underlying causes of performance issues by analyzing network conditions, DNS resolutions, server responses, or content delivery problems.
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Open Source
  • Light-weight software - Does not require high end specifications; also runs smoothly on Legacy systems
  • Filter function - Lets you filter you packets from thousands to tens so as to find your target much easily
  • Simultaneous capturing on all the network adapters - You can capture packets from all the Network Interface Cards (NIC's) at once.
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Cons
Catchpoint Systems Inc
  • The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
  • The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
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Open Source
  • A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
  • Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
  • More powerful data processing would be welcomed
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Likelihood to Renew
Catchpoint Systems Inc
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels
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Open Source
No answers on this topic
Usability
Catchpoint Systems Inc
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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Open Source
I give Wireshark a 10 for usability because it is very usable. Just about anyone can capture packets within a few seconds of opening the program. The analysis is a science but as far as just using Wireshark; it's very easy.
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Support Rating
Catchpoint Systems Inc
Catchpoint exceptional service has consistently exceeded my expectations.
Their technical expertise, coupled with their timely responses to
queries and issues, demonstrates their dedication to customer
satisfaction. Additionally, the
support team's ability to provide actionable advice and guidance has
enabled me to resolve complex problems efficiently and effectively.
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Open Source
I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.
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Implementation Rating
Catchpoint Systems Inc
very easy to implement as the product is user-friendly
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Open Source
Simple and easy setup.
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Alternatives Considered
Catchpoint Systems Inc
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
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Open Source
Wireshark is a free tool that came highly recommended by one of our former network security consultants. Using the tool he was able to resolve all of our higher tier network tickets, so we observed first hand why we needed to add Wireshark into our toolset. We received in-depth instruction and training scenarios that demonstrated the effectiveness and power of the product, so we didn't spend any time reviewing competing products.
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Return on Investment
Catchpoint Systems Inc
  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
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Open Source
  • Identifying bugs in the network has never been smooth and near-perfect.
  • Wireshark has made sure our equipment and software is working properly via analyzing network data.
  • Analysis of IP packets and Sip call flaws has saved us a lot of time and confident result.
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