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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catchpoint

    Score8.5 out of 10
    N/ACatchpoint is an Internet Performance Monitoring (IPM) and Digital Experience Monitoring (DEM) platform designed to provide visibility into the entire "Internet Stack"—from local user devices to global network infrastructure. Following its acquisition by LogicMonitor in December 2025, the platform is being integrated as a core component of the LM Envision observability suite to bridge the gap between internal infrastructure health and external user experience.

    $10,000

    per year

    Wireshark

    Score8.9 out of 10
    N/AWireshark is a free and open source network troubleshooting tool.

    $0

    Pricing
    CatchpointWireshark
    Editions & Modules
    No answers on this topic
    Wireshark
    Free
    Offerings
    Pricing Offerings
    CatchpointWireshark
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking—
    More Pricing Information
    Community Pulse
    CatchpointWireshark
    Considered Both Products
    LogicMonitor
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    82 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    72 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    81 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    69 Answers
    100%
    Implementation went as expected
    22 Answers
    Best Alternatives
    CatchpointWireshark
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco ThousandEyes
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Nexthink
    Score7.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CatchpointWireshark
    Likelihood to Recommend
    8.4
    (84 ratings)
    9.6
    (32 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.1
    (3 ratings)
    10.0
    (3 ratings)
    Support Rating
    8.8
    (82 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CatchpointWireshark
    Likelihood to Recommend
    LogicMonitor
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    Open Source
    I don't know of any other tool that works as well as Wireshark for packet capture an inspection. It's extremely easy to get up and running, and even with little to no knowledge of how to use the tool, you can be looking at all the traffic coming off a network interface.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    Open Source
    • Light-weight software - Does not require high end specifications; also runs smoothly on Legacy systems
    • Filter function - Lets you filter you packets from thousands to tens so as to find your target much easily
    • Simultaneous capturing on all the network adapters - You can capture packets from all the Network Interface Cards (NIC's) at once.
    Read full review
    Cons
    LogicMonitor
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    Open Source
    • A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
    • Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
    • More powerful data processing would be welcomed
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Usability
    LogicMonitor
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
    Read full review
    Open Source
    It's very simple and easy to use, although individuals not used to managing and administering networks would take some time to get familiar with it. Once they have mastered use of the application, it's easy to stay knowledgeable about it, iteration after iteration. It is well supported online through an open-source community network of professionals who are helpful in imparting knowledge and in providing assistance.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
    Read full review
    Open Source
    I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    very easy to implement as the product is user-friendly
    Incentivized
    Read full review
    Open Source
    Simple and easy setup.
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
    Read full review
    Open Source
    Wireshark is a free tool that came highly recommended by one of our former network security consultants. Using the tool he was able to resolve all of our higher tier network tickets, so we observed first hand why we needed to add Wireshark into our toolset. We received in-depth instruction and training scenarios that demonstrated the effectiveness and power of the product, so we didn't spend any time reviewing competing products.
    Incentivized
    Read full review
    Return on Investment
    LogicMonitor
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
    Read full review
    Open Source
    • Identifying bugs in the network has never been smooth and near-perfect.
    • Wireshark has made sure our equipment and software is working properly via analyzing network data.
    • Analysis of IP packets and Sip call flaws has saved us a lot of time and confident result.
    Incentivized
    Read full review
    ScreenShots