Caterease vs. ThunderTix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Caterease
Score 5.0 out of 10
N/A
N/A
$85
per month
ThunderTix
Score 9.1 out of 10
Small Businesses (1-50 employees)
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process. The software is also a fundraising platform used to receive donations and track donors, with an included…
$20
per month
Pricing
CatereaseThunderTix
Editions & Modules
Express
$85
per month
Standard
$125
per month
Professional
$165
per month
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
Enterprise
$175
per month ticket
Offerings
Pricing Offerings
CatereaseThunderTix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices are available at a 20% discount if billed annually.Both the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The Enterprise plan includes the first 100 tickets processed and each additional ticket is $1.75.
More Pricing Information
Features
CatereaseThunderTix
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Caterease
-
Ratings
ThunderTix
9.1
2 Ratings
12% above category average
Registration, RSVP, and ticketing00 Ratings9.12 Ratings
Email marketing00 Ratings9.11 Ratings
Audience engagement00 Ratings9.11 Ratings
Event analytics00 Ratings9.12 Ratings
Best Alternatives
CatereaseThunderTix
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OneCause
Score 9.2 out of 10
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Cvent Event Diagramming
Score 9.3 out of 10
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Score 9.3 out of 10
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User Ratings
CatereaseThunderTix
Likelihood to Recommend
7.5
(3 ratings)
9.1
(6 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.0
(1 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CatereaseThunderTix
Likelihood to Recommend
Caterease
Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
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ThunderTix
It is the cheapest and easiest to use platform, especially when compared to Ticket Spice and AudienceView. Ticket Spice is full of microtransactions and AudienceView's user interface is decades old and completely inefficient. Thundertix is easy to use and the prices are reasonable for ticket sales and supplemental packages for your account.
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Pros
Caterease
  • Quick updates to contracts/files
  • Great integrations available
  • Report generation
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ThunderTix
  • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
  • Thundertix is always innovating and adding to features relevant to the current market.
  • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
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Cons
Caterease
  • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
  • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
  • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
  • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
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ThunderTix
  • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
  • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
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Likelihood to Renew
Caterease
No answers on this topic
ThunderTix
We have been with them for over a decade and have no interest in leaving.
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Usability
Caterease
No answers on this topic
ThunderTix
ThunderTix is designed to work where you need it to work regardless of device or platform.
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Support Rating
Caterease
I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
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ThunderTix
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
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Implementation Rating
Caterease
No answers on this topic
ThunderTix
It was an easy transition that took less than a month from planning to implementation
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Alternatives Considered
Caterease
I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
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ThunderTix
AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
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Return on Investment
Caterease
  • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
  • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
  • It's nice to be able to generate contracts fairly quickly for clients
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ThunderTix
  • Thundertix allows us to retain more profits on the 30K plus tickets we sell each year, Thundertix charges only a small ticketing fee per ticket.
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ScreenShots

ThunderTix Screenshots

Screenshot of an interactive dashboard comparing sales month-over-month. This offers insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, and fees.Screenshot of the Event Manager is used to access and manage events and recurring performances.Screenshot of Custom seating charts are built to mimic the layout of each individual venue and space.Screenshot of the integration with payment terminals, that includes payments with both chip and tap for increased security. Integration with both Square and Stripe payment gateways and terminals.Screenshot of a gift card, where the customers can schedule delivery with a custom message for the recipient for special occasions. Gift cards can also be used to track customer credits.Screenshot of barcode scanning in the ThunderTix App, included for both iOS and Android for rapid scanning of barcoded tickets at the doors of event. No additional hardware is required.