ThunderTix is ticketing, box office, and venue management software built for performing arts organizations, theaters, live music venues, and live performance teams. The platform supports both reserved seating and general admission events, helping organizations sell tickets online, by phone, or at the box office while managing patrons, donations, subscriptions, merchandise, concessions, gift cards, marketing, and reporting from one system. ThunderTix is presented as…
$20
per month
Pricing
Caterease
ThunderTix
Editions & Modules
Express
$85
per month
Standard
$125
per month
Professional
$165
per month
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
White Glove
$175
per month ticket
Offerings
Pricing Offerings
Caterease
ThunderTix
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
$175 per month (and $1.95 per ticket)
Additional Details
Prices are available at a 20% discount if billed annually.
Both the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The White Glove plan includes the first 100 tickets processed and each additional ticket is $1.95.
Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
Thundertix is always innovating and adding to features relevant to the current market.
Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's straightforward and, for the most part, easy to use and navigate. When there is an issue or problem that arises, support is usually very helpful in navigating us in the right direction. It keeps everything in order and on track, and is easy to use when trying to track down a client or previous purchases, which is important to our company
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
