What users are saying about
2 Ratings
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Score 6.7 out of 100
17 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

CCH SureTax

It is really well suited for accountants that simply prepare the returns and need accurate data. This makes the review process much quicker. If you do not have WorkStream connected it is tough to track the progress of a project. You have to check the reports daily to see if you have any work to do
Chantelle Chase | TrustRadius Reviewer

Proconnect Tax Online

Intuit has coined the term "Firm of the Future" and its products live up to that moniker. If you run a practice that is cloud based, paperless and makes use of cutting edge tools such as e-signatures, client portals, etc., then this product will be a good fit for you. If you are slow to change and want to use the traditional desktop computing environment and frequently print client draft returns for review, use wet signatures, etc. then this might not be the product for you. If you are already using some of Intuit's products and plan to implement more business clients into QuickBooks Online, I would say this product is a "must have".
Laurence Sarner | TrustRadius Reviewer

Feature Rating Comparison

Type of tax

CCH SureTax
8.5
Proconnect Tax Online
Sales and Use Taxes
CCH SureTax
8.0
Proconnect Tax Online
Cross-border Taxes
CCH SureTax
9.0
Proconnect Tax Online
VAT / GST Taxes
CCH SureTax
8.0
Proconnect Tax Online
Energy and Fuel Taxes
CCH SureTax
9.0
Proconnect Tax Online

Tax Reporting & Compliance

CCH SureTax
9.3
Proconnect Tax Online
6.5
Geolocation for Tax Assessment
CCH SureTax
10.0
Proconnect Tax Online
3rd-Party Software Integrations
CCH SureTax
9.0
Proconnect Tax Online
7.0
Tax Data Reporting
CCH SureTax
9.0
Proconnect Tax Online
7.4
Compliance Administration Management
CCH SureTax
10.0
Proconnect Tax Online
8.3
Tax Exemption Processing
CCH SureTax
8.0
Proconnect Tax Online
Tax Document Management
CCH SureTax
9.0
Proconnect Tax Online
6.0
Complex Tax Scenario Management
CCH SureTax
10.0
Proconnect Tax Online
3.7

Pros

CCH SureTax

  • The ability to eliminate errors is an excellent feature. The program auto populates the sales and use tax forms as well as validates addresses
  • This integrates with Microsoft Dynamics which allows you to run automated processes and track the progress on each project.
  • It also auto populates the sales tax forms and has error messages so you can be sure to have accurate data and not receive notices.
Chantelle Chase | TrustRadius Reviewer

Proconnect Tax Online

  • Allows us to collect client's information via Intuit Link. It's easy for our clients to upload their information and ask us questions via Link.
  • Efiling is made easy. I can cross check the returns to make sure everything matches and then efile.
  • The Dashboard is great to see where the returns stand and when they have been accepted by the state and IRS.
Anonymous | TrustRadius Reviewer

Cons

CCH SureTax

  • The reporting system is really limited and hard to define useful reporting.
  • A really clunky system and not intuitive to use.
  • The error messages are really vague and you have to "guess" occasionally why the error is there.
Chantelle Chase | TrustRadius Reviewer

Proconnect Tax Online

  • Not very many software titles outside the Intuit family can be used to integrate with the product.
  • The UI is a bit dated looking.
  • Can get rather costly if larger volumes of returns are prepared.
Anonymous | TrustRadius Reviewer

Support Rating

CCH SureTax

No score
No answers yet
No answers on this topic

Proconnect Tax Online

Proconnect Tax Online 5.0
Based on 4 answers
The support is, excellent and Intuit overall provides good support. Their customer service representatives are friendly and always assist with issues when needed. There are multiple ways to contact the support team. I have not sued them though very much for technical tax issues and primarily the customer service team when needed.
Michael Hanley | TrustRadius Reviewer

Alternatives Considered

CCH SureTax

No answers on this topic

Proconnect Tax Online

Per return, cost is more effective; Proconnect Tax Online has the ability to roll over prior year's information.
Anonymous | TrustRadius Reviewer

Return on Investment

CCH SureTax

  • It has improved accuracy and in doing so has created a better client experience.
  • It has improved efficiency and allows for more accountants to enter data.
  • The training has helped the whole team learn the basics which makes it nice to have back up people if something happens.
Chantelle Chase | TrustRadius Reviewer

Proconnect Tax Online

  • For 2018 taxes, it has had zero positive impact: we spent funds for software that will not produce the same forms that it has produced in the past. Therefore, it negatively effects our income tax preparation for 2018, leaving us to prepare needed forms outside of the software or purchase from a different company.
Anonymous | TrustRadius Reviewer

Pricing Details

CCH SureTax

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CCH SureTax Editions & Modules

Additional Pricing Details

Proconnect Tax Online

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proconnect Tax Online Editions & Modules

Edition
1-9 Returns94.451
10-49 Returns83.951
50-99 Returns73.451
200-299 Returns73.451
  1. per return
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CCH SureTax
8.0
Proconnect Tax Online
4.7

Support Rating

CCH SureTax
Proconnect Tax Online
5.0

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