Make vs. SAP Integration Suite

Integromat is the best tool for business automation in my opinion because unlike Zapier it allows us to integrate with any API even if the app is not available which allows us to create automation even with the less known apps that we use or the ones that we built internally for our own company.

Incentivized

Good at: 1. Integrations with in SAP applications, especially with event based triggers 2. Can be integrated very well with other BTP services to attain Batch processing and store credentials 3. Supports many authentication models Improvements: 1. No version history available compared to as it is available in S4HANA 2. Need a lot of improvement in git hub connections

Incentivized

• UI/UX Simplicity and Features
• Workflows are explained in details and even people without IT background can use the tool.
• Consumption is nicely tracked.
• Myriad of existing templates, solutions, and readymade connectors.

• The extensive catalog of pre package integrations that have in the discovery center. That allows developers to find solutions that can fit the needs.
• Monitor of the integrations and api deployed.
• API management has been for us a very usefull tool inside integration suite, to be able to have the API Hub with the documentation of our apis.

Incentivized

• There are always new platforms and connections that we'd like to see
• More flexibility in paying for operations (tasks) on a sliding scale, instead of by tier
• More thorough support documentation on connecting various platforms and troubleshooting errors

Incentivized

• Provide more pre-built integrations to use within SuccessFactors or other modules instead of everything having to be custom built
• Support is unable to provide advice on custom builds so you often have to engage a 3rd party partner
• Works best when you have the functional and technical teams working together. Otherwise, the system is too technical for a functional user to create integration and a technical user not always understand the functional perspective

Incentivized

At this point, it is firmly embedded in the DNA of the business and to give up the ability to automate workflows and create integrations on the fly would be a terrible idea.

It is in place, our system integrators are familiar with it, and it fits into the ecosystem. A better user interface, flow build and debugging experience would see it grow, many technical staff do not enjoy using it for this reason, however it is quite capable and powerful behind this one shortcoming.

Incentivized

Make's easy to understand user interface helps you to visualize what's happening at all times. Could use some tweaks around the navigation from a scenario specifically in the folders and back navigations. I can't tell you the amount of time wasted in that area. When you branch, you can't bring a branch back together in the same scenario which is kind of a bummer as well.

Incentivized

The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow. The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data. Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.

Incentivized

The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.

Incentivized

The support for SAP Integration Suite is satisfactory. We leverage SAP support through our manage services partner. So far, we have not had many major issues. One concern, to make our rating a ten, would be turnaround time on high priority incidents. SAP Integration Suite drives our key business functions forward. Without a reasonable service level agreement on turnaround, we sometimes find us running into issues running pay, etc.

Incentivized

Work with an SAP implementation partner, if possible.

Incentivized

Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide it.

Incentivized

Before deploying SAP Integration Suite, we assessed Oracle Financial Services Analytics and IBM Risk Analytics. While Oracle had proved its mettle in the exceptional database support and IBM in presenting risk model tools, SAP Integration Suite overwhelmed others by being effortlessly integrated with our existing banking framework.

• We used too many credits multiple times and had to buy them additionally, there are no prevention systems to setup to alert before it happens.
• Some consumption is difficult to understand and requires time and digging.
• It requires heavy internal effort to simplify things in Make in order for it to operate cheaper.
• Initial IT setup is paramount and determines a lot.

• Positive impact would be availability of pre-defined integration content via templates.
• One can re-use a template as a starting point to modify and adopt to client-specific integration flow.
• Availability of adaptors and connectors, making it easier to piece together the integration flow.

Incentivized